Le client n'a pas laissé de commentaire.
Mike B.
Customer Reviews for SMC Sales & Services
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Très sympathiques et professionnels. Easy process for picking up and return. Highly recommend this location.
Dianna M.Even more polite and professional.
Patrick E.Great customer experience here.
Chris S.Bigger parking lot
Janice G.Very friendly. Directed me to parking spot easily and disconnected trailer.
GLENN B.Gas prices are high. Returned truck early and with extra gas. Would have great to have been a small discount to accommodate that. Service managers in both locations were great!
LISA JANEL B.It's a parking lot on the side of the road.
MICHAEL W.Sean and Melinda were outstanding, efficient, knowledgeable, and friendly. Don't know how you can improve on that.
Glen P.Nothing that gentleman was very polite and courteous and respectful. Helped me with everything and answered all my questions because I was new at renting a uhaul
amber G.I have come here for shipping, this is the first time i return a rental. The people here are always courteous and helpful.
LAURA M.Ordered a 20 foot truck. It had not been returned yet. Settled for a 15 foot. Luckily I was able to make it work as I was in a timeline. Not the businesses fault. Also the return address is not correct.
Jeffrey M.It was after hours when I returned my truck rental. I had no interaction with anyone there.
valarie S.This center was great! But our reservation at 8am for pick-up in Lufkin was not there….this caused us over 40 miles (80 round-trip) out of our way and caused more expense in delaying people to help us. U-Haul online needs to NOT schedule a pick-up if it's not truly a reservation.
Clyde L.The owner was very kind & helpful. Made check in / return quite easy.
Jacob W.Great place nice guy.
Shawn B.Nothing. The folks were ready to help with my needs.
peter M.This man is very knowledgeable and very helpful and nice
BW S.Y'all are the best. Very kind friendly.
sharon Y.If all uhaul places are like this one then then nothing customer service at this location was awesome very informative and helpful thanks
Clint S.Very neat and orderly
AMANDA K.The two 26 foot trucks were not available for pickup which we had reserved. We had to travel to Texas for a 26 footer and a 20 footer from Natchitoches LA. Because of this error on the part of U haul we didn't have enough room for all our things. Now we have go back to Louisiana, spend more money and get the rest of our stuff. We are very upset with U haul. Livid is the word.
roger G.Nothing! Need to do something about initial reservation which was made a month in advance and you gave me the incorrect information about pick up.you wasted my time and a lot of others also. My last contact was exceptional. The initial a nightmare.
james M.Great process overall very happy..
david M.Customer Service is Excellent at this Location
Tony P.Merci
Patrick B.Shawn was a top class example with customer service and equipment available
Samuel R.Very friendly staff! Helpful and accommodating. Best place for your rental needs around here.
yully H.Overcharged once again. I will never use u haul again. I have been a loyal customer for many years. Never again..
LORELEI B.Nothing!
travis H.Nothing everything ok!
travis H.Pickup & Drop off was A beeeze!
Wanda R.Great customer service!!!!
John L.Your company price gouge me on a truck in the middle of a hurricane. I paid 550 for the same trip from Florida to Louisiana. When I go to leave Louisiana you charge me over 700. I will never spend another some with Uhaul. #uhual price gouge
NICHOLAS C.Original pickup location did not have equipment and had to call uhaul to change pickup location after pre-paying for the rental online. Upon pickup I was charged another 100 dollars for a deposit and upon return I got an email that said that 100 was charged for mileage and rentals and everything else... i originally paid 361 dollars prior to ever picking the truck up so where did all the money go
ASHLEY L.Excellent service, Shawn was great even waiting on my debit card (I put in the wrong) was educational and an very interesting conversation ensued. Shawn thanked me for pressuring washing the trailor before it was returned.
dale M.Top knotch !!
joe R.nice place great people
Shawn B.Great people manage this place
Jerrel P.all good
Jimenez B.I am pleased with the experience I received from the location people. They were very friendly and knowledgeable concerning thier business I would rent from them again.
Patrick E.great place nice people
shawn B.No. It was a good experience.
Joseph M.