Uhaul is a horrible company as a whole. They treat their customers like trash. I feel bad for the next customer.Melissa P.
Customer Reviews for Smitherriggz
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lebanon, TN 37090
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 2h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/9/2021 - 5/31/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It was. Closed but said it was open ???MARTIN R.
Le client n'a pas laissé de commentaire.William T.
Make the time start at the exact time you pick up the truck not when you reserved it for in the app.Lawania W.
Le client n'a pas laissé de commentaire.Kenneth W.
Arrived around 11:30 or 12 no one around anywhere. Completed return all on line. Return process I will say was very efficient.Kevin R.
Le client n'a pas laissé de commentaire.Lori R.
Owner/agent made it clear I had scheduled an inconvenient time for pick-up although it was within his scheduled business hours. HE Tried to reschedule 20 minutes before the scheduled pick up time. The owner /agent left and closed early and was almost an hour late for my appointment. Office was disorganized and dirty. DO NOT RENT FROM HERE IF YOU CAN AVOID IT!!clinton C.
I would highly recommend this company! The owner was amazing. We needed the truck longer than expected and the owner was able to work with me on returning it at a later time. I will DEFINITELY be using them again!micah T.
Le client n'a pas laissé de commentaire.Orlando S.
Le client n'a pas laissé de commentaire.Anthony R.
Le client n'a pas laissé de commentaire.James M.
Better business owners and better online check inRory L.
This guy was kind of new at it sound like but he was he was okay and everything was cleaned up and ready to go the one that supposed to had it for me before I had two problems I order on reserve two weeks before I needed it calling two or three days before you said you have one Thrift on Friday and I had to have it I went down through he did not have it he thought he had one coming in but didn't and whatever I think I should Miss Communications are bad but I had to have your truck so they got looking for a truck a confined it finally confirmed that that was one down to where I got it at which was 20 miles away probably farther away from home I know that he's over I'm sorry that's no way to do a business how you been there forever you should know and I should know more about taking care of his customers I will go back to the place I got it from but I'll probably never go back to I think it's A1 Barn on Sparta Pike in Lebanon Tennessee I will not go back there I don't think anymore ever for nothing how do you spell charging no way I feel you asked for it so I've telling you what I feel about it yes I like U-Haul they put hits on the car and I've really trucks many times no big problem so you want me to tell you it was something wrong the first guys was wrong I thought I don't know if it's supposed to do this but why didn't he get the truck and have it ready from the other guys 20 miles away I thought everybody worked together now it's in that after I got here in Asheboro North Carolina Smith I took it over 10 turn it in before the time it was due and the guy was just really nice and polite it was a worker of course but he was he was doing the job right and I bought some extra extra stuff thinking about trying to get me a small small trailer from him up to go back to Tennessee haven't decided that for sure yet so thank you for the opportunity I've been in business for over 40 years I know what takes to make business Lord been good to me business has been good to me but you got to take care of your customers you must take care of your customer y'all have a blessed day and I hope it helps in some way thank you very much my name is Harry Jennings firstname.lastname@example.org J.
Le client n'a pas laissé de commentaire.Jody W.
Really nice costumer service and clean trucks! Will use again when I have to move againChristopher S.
Le client n'a pas laissé de commentaire.SUE H.
Honor the quote. Online said 302 $. Dispatch said 177 $if we do round trip. Location charged us 600 $.aaron P.
I will definitely be back to this location.josh W.
The experience with Smitherriggz was 100 % awesome. The truck was very clean and well maintained. The staff made sure all the systems on the truck were operating perfectly before I left and was flexible with my return time. Smitherriggz will be my U-Haul location of choice from now on.Jay A.
Fred was extremely helpful and very accommodating. Thank you for making our move easy.kimberly R.
He was awesome! He stayed there to wait for us and was really nice and helpful! I would definitely recommend this business.karel J.
I never had contact with anyone in picking up or dropping off the rental. The person on the phone told me they were there till 3:30 that day. When I went to drop off they were not there and said they had gone home early when I called them. The truck was very dirty in the cab when I picked it up that morning. It had not been cleaned prior to me getting it.Joseph B.