Customer Reviews for Smiths Grocery & Deli
(Concessionnaire U-Haul dans le voisinage)

405 évaluations

829 State Rd 17 S   Lake Hamilton, FL 33851

(863) 439-2712

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 7h pm
  • Dim : 8h am à 6h pm

Services dans cet établissement :

Pour nous contacter

(863) 439-2712

829 State Rd 17 S
Lake Hamilton, FL 33851

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 7h pm
  • Dim : 8h am à 6h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Le client n'a pas laissé de commentaire.

Jennifer M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Edgar T. 
Évaluation :
2

Improve your communications. I have not received communication about a discrepancy on my billing. I ordered a dolly with my U-hual and never received it. I left a message stating I wanted to dispute my bill and no one has reached out to me.

Haley V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane T. 
Évaluation :
4

I see a charge for 29,95 I am not sure what it's for. Other than that, a good moving experience.

Aaron B. 
Évaluation :
3

Uhaul speedometer was faulty. Vehicle was visibly dirty and not taken care of from previous trip. Trash everywhere. Center Counsel was broken and the 1500 mile trip I took was very painful.

Phillip Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yadira R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
1

Running a Scam to steal money if light harness does not work within a certain timeframe. They made me scan my credit card again. I'm wondering if additional charges were added.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YANEY G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

It was ok real friendly people but i pay for some safe blanket cover and never got it but the truck was nice and clean..

Rene M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiara L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelson B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine M. 
Évaluation :
3

Went to smiths drug store at last resort.. Tried to rent on summitt street.. No trailer was available... Proceeded to DD trucking the lady co-owner, representing u haul was , racist in her cantor.. Claimed I had altered my DL with a lake alfred police ther who validated my DL by running them...

Henry Scott M. 
Évaluation :
5

Tony was amazing he answered all my questions efficiently

AUDREY C. 
Évaluation :
5

Easy and fast process.

JULIO F. 
Évaluation :
4

A little disappointing that the pickup location was changed 24 hours prior to pickup to a location further away from the origin of our trip. Other than that, everything was smooth.

Kenneth P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROLANDO A. 
Évaluation :
1

I sent in a complaint and I am yet to get a response

Debra A. 
Évaluation :
5

They were efficient, helpful and polite

constance P. 
Évaluation :
5

Good vehicle. Drove well. Just wish it had cruise control.

Donald H. 
Évaluation :
5

Good place

solangel G. 
Évaluation :
4

I had a very pleasant experience periods I will recommend this place to everyone I know thank you

Ferdinand C. 
Évaluation :
4

Make sure that the equipment is in operable condition!! it cut off on us several times and we could not complete what we were trying to do had to come and get another truck the next day very inconvenient!

Sonja M. 
Évaluation :
5

Very helpful and knowledgeable with the area. All around awesome experience.

Pablo A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

elizabeth G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dieguito S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quentin L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHURLA F. 
Évaluation :
5

BETTER SIGNAGE FOR TRUCK RETURNS AFTER HOURS

Pablo A. 
Évaluation :
5

I would like to thank Tony, very friendly guy, we had a little chat so i felt this wasn't t just a paperwork check-in/check-out type of transaction, he had the time to talk to me and explain the way the trailer brake system operates

John F. 
Évaluation :
1

A guy name Tony is rude with clients do you a favor and avoid a bad day and headaches and go to other place with good manners.

angel Q. 
Évaluation :
3

Truck cabin not vacuumed, back not adept out with old muddy boot prints all over.

Matthew R. 
Évaluation :
3

I always rent from them because of close proximity but it appears their equipment or internet is lacking. Always a slow process.

Matthew R. 
Évaluation :
3

They told me my reservation was not unlimited mileage that you guys don't do that anymore. He said they gave me only 91 miles. I had select Ed unlimited mileage

Luz R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIC F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLARA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara C. 
Évaluation :
5

Awesome service

Gisele D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVEN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joan P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Juan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND S. 
Évaluation :
5

I rented a 17ft van from another uhaul place. Could not get in on the mobile apt. Wasted 1/2 hour trying to get on. Called 3 times and decided to cancel my reservation. Went to another place they did not have any available but checked around and found on at this location. Very pleased with this service. No so much with the mobile apt. place.

john Z. 
Évaluation :
5

Everything was good

Joseph R. 
Évaluation :
5

List this business as a location to rent equipment. It was not listed on the Uhaul website. I knew of it's existence from personal experience and that is what brought me to them.

Scott S. 
Évaluation :
5

I have rented and dropped off here numerous times in the past, and always been very happy and will frequent here in the future.

Ronald L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Owen W. 
Évaluation :
5

Have a paved area to return trucks

Pat S. 
Évaluation :
5

This team was great! The check out/in process was quick and easy. They had everything we needed to make this move as easy as possible. Merci.

Ben K. 
Évaluation :
5

A.J. has been operating this business for over 30 years and he knows what he is doing. My rental paperwork was processed efficiently and I was on my way quickly. Smiths Grocery & Deli carries in stock trailer hitches and electrical adapters so if you need an adapter or if your ball is not the correct size, you can solve that problem on the spot. My rental experience with Smiths Grocery & Deli went perfectly and I will always use this location for my Florida rentals.

DANIEL M. 
Évaluation :
1

First I would like to go over that I was not told about this hidden fee of “Drivers Insurance” I don't remember the exact term but I never asked for that nor was told about it and I had to pay extra. The truck was in immaculate condition considering it was a new truck with about 2000 miles, but the overall service was unacceptable. Waited almost 2 hours after my appointment, making me have to cancel and alter my route and not have the help I was getting earlier in the day. Just an awful first experience with U-haul.

Joshua R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

sarah W. 
Évaluation :
4

Tony was great to work with and worked to make sure he could meet our needs. I will be back the next time I need to rent a truck!

Cheryl B. 
Évaluation :
4

Everyone was extremely helpful. The 15' truck was perfect for what we needed The ride was comfortable with no problems. Thank you again for making our move a good experience

Zac B. 
Évaluation :
4

All personnel that I spoke with were extremely helpful. The problem I encountered was the online check-in. The truck was not at the location I was told to go to and then I had to go to another location for pick up. The online program showed that I checked in and picked up a truck at the first location. The online check in system is not user friendly or helpful when there is trouble. The personnel was extremely helpful and helped to ease the stress associated with the online system. The delays and headache associated with online system was not worth the trouble.

Elizabeth T. 
Évaluation :
5

Our Lake Hamilton, FL Smith Store is the BEST, in the area! Everyone there are so nice to everyone who come in to do business or those who just come in just to look and see?

Robert E M. 
Évaluation :
5

The owner AJ serviced our rental. you will never find anyone more friendly than AJ and his brother. They do a fantastic job servicing all their customers. I will be renting from them in the future.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul N. 
Évaluation :
3

Have the trailers on pavement and not on grass

Tabitha K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael E. 
Évaluation :
3

Tony did a good job

lyle A. 
Évaluation :
5

Quick service and well coordinated From the reservations team to pick up and drop off. Merci

Carlos H. 
Évaluation :
5

Dropoff person was nice and made a quick checkout process.

JENNIFER O. 
Évaluation :
1

The truck of 10 can't drive more than 50 miles by hours the location until the drop location was too slow. Means lost money ðŸ'´ in the driving time in the highway. The office where was located the UHual don't looks like a U_-Hual Service Station. Never can't see a logo from the company. Really disappointed 😞

Jose M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharah M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gay P. 
Évaluation :
3

You're you haul system sucks spent an About a 1/2 an hour at location to find out could not put a credit card payment through had to call customers service spent 45 minutes on hold then got disconnected because they said I was in the Wrong department then spent another 20 minutes on hold before just hanging up had to call a friend to get cash to put Down payment So I could rent the you haul pull behind This have been a problem renting from you haul this is my 3rd time trying and probably my last

Eric G. 
Évaluation :
1

The personnel accosted me, hovered over me and made me uncomfortable while I filled up the tank with gas, and did not inform me that I was paying for an extra day so I could return the vehicle the next day. It seemed as though he did not trust me to return the truck, even though I was returning the truck. He was very unprofessional and rude, and I will never rent from here again. I am very disappointed. He should be retrained.

Sara Joy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
3

Truck was clean but cab leaked when rained and spent the drive soaking wet

joshua K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Edward O. 
Évaluation :
2

The staff was very helpful and assisted with unhooking my trailer. My only concern is the lack of signs stating that uhaul rentals are available at the location. I have honestly driven by this location multiple times and never knew that it was a uhaul dealer as well.

Jonathan R. 
Évaluation :
5

Rien

james B. 
Évaluation :
1

This place is hostile and dangerous for customers and clients!!! After trying to to talk to the manager about it he gets this other guy who starts yelling and threatening me Less than 6 dollars in gas. You guys should pull Uhaul from this place ASAP. They over charged me and made me pay 100 dollars to use the truck and a dolly for like 5 hours. It was crazy. I ended up leaving because things were getting more violent than it was worth. I left them the keys and walked out. Worst uhaul rental service I've ever had and I've rented trucks for work and I would never even look at a uhaul again.

Alejandro S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHOBA W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Stephen S. 
Évaluation :
5

Awesome people!!!!!

Ann J. 
Évaluation :
3

Truck was in good condition except for the fast food, socks, baby pacifier, misc. Trash in the back of the truck.

Matthew R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

The people were awesome very helpful would tell all my friends to use your company you all are the best. Thank you for all your help. Sign Kathy

kathy S. 
Évaluation :
5

They were awesome its your company that dont care. My first truck the ac wouldnt work you treated me like i was a number well i have a name. But the people at the location were the sweetest ever.

ROBIN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Huley H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Hyacinth R. 
Non les évaluations ont été soumises pour cet établissement.

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