Customer Reviews for Smokeys East Colonial Tire and Repair
(Concessionnaire U-Haul dans le voisinage)

128 évaluations

8320 E Colonial Dr   Orlando, FL 32817

(407) 249-3211

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h30 am à 4h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(407) 249-3211

8320 E Colonial Dr
Orlando, FL 32817

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h30 am à 4h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Staff was great.

jim B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANIBAL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
1

Whenever someone comes in to pick up a rental, they need to ask for ID for the credit card being used. This location did not do that, and they went in and took additional fees out. The pick up was used to go less than 18 miles, however they took it upon themselves to state the pick up was used over 100 miles. I called the location and the answer I got was I should have checked it to ensure there was no mistakes. Some people trust businesses , but is like business like this one that companies should never be trusted. I do not recommend this place at all!!

RUBEN P. 
Évaluation :
5

The original vehicle I was supposed to pick up was not there. The young lady at smokeys was nice enough to rent me I different vehicle although the price went up a few dollars, she made sure I was satisfied and well accommodated. I was satisfied and her professionalism was great. She explained everything well. It all worked out super..

Trevor B. 
Évaluation :
3

make sure equipment is clean and ready to go

Alvaro A. 
Évaluation :
4

Attempted to resolve a billing issue via email, but finally got results with a phone call. My reservation was for a different location, who was not able to fill it. They got me in touch with Smokeys, who had the only cargo van available out of 50 locations. Ended up being a brand new vehicle.

PETER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CRISTINA D. 
Évaluation :
2

No cash refunds

Michael V. 
Évaluation :
2

They wouldn't give me cash deposit and now they r going to mail it. Sadly I needed it for gas.

Michael V. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

SAHIRA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith M. 
Évaluation :
4

Clean the windsheilds...so dirty it was unsafe. Truck was OK. Small thing but inconvenient.

GREGORY H. 
Évaluation :
1

I got charged for 40 miles more and paid $40 more. They are scammers, please never use them unless it is necessary and you have no other option.

JAKHONGIR F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIMMY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMORSOLO O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ABDUHLA R. 
Évaluation :
5

give return instructions earlier, I put the keys in teh lockbox before i took a pic of the odometer (my fault) but instructions could have been a little clearer

Richard L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALEJANDRO V. 
Évaluation :
5

Super nice people! I was in & out & everything was done with ease. They should be given minimal supplies to sell at the location, just for convenience & I would've paid extra for a mattress cover & pads if my friend didn't have one :)

GABRIELLA M. 
Évaluation :
5

Exelente servicio muy buen trato

genaro P. 
Évaluation :
5

Service was most excellent.

Mary M. 
Évaluation :
1

I received the truck with no fuel

LUIS O. 
Évaluation :
5

Thanks

juan L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

RANDY P. 
Évaluation :
5

I was taken care of very quickly, the staff treated me very welcoming excellent. Appreciate how fast they got me out.

MARISOL D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ramon R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CASSANDRA M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Letecia M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

CECIL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN F. 
Évaluation :
1

The location says it's 24/7, but the gate was not unlocked for me to parcel the vehicle in front of. I had to park the vehicle in front of the business and there was no lockbox in sight to store the keys. I'm awaits a call from a customer service rep.

Wesley B. 
Évaluation :
5

Easy, fast and good customer service and instructions!

JENNIFER N. 
Évaluation :
1

Truck was on E. They had to use a forklift to get to it because they didn't have the keys to the one in front of it. I got an additional bill for $185 over the $112 that I paid for a one day local rental claiming mileage and charge for an additional day. Both are in dispute. I will NEVER use Uhaul again.

DANNY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAFAEL S. 
Évaluation :
2

Dirty, less than friendly staff, I paid double of the quoted price

CARLOS D. 
Évaluation :
5

Friendly staff Fast service

MOHAMED B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BIANCA D. 
Évaluation :
1

I reserved a 10 feet truck and when I arrived at the pickup location, they told me that I could only have a 15 feet truck because they use the 10 feet for local use. I asked why was I allowed to reserve it? They answered "that's is Uhaul fault." I will never rent another Uhaul again in my life and I will tell every person I know and will know in my life about this experience.

RICHARD M. 
Évaluation :
1

This place is honestly scary. My wife didn't want to get out of the car. It's a rundown tire and repair center with no clear signage or instructions. There are no accommodations for after hours parking. And when I dropped off my truck at the end of the day, the owner thought I was trying to get repair service and yelled at me to go away, warning that if I showed up on the property at night, I'd be shot. There is no chance I will ever rent a U-Haul from this property ever again.

DANIEL C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

laney R. 
Évaluation :
5

I looked for 3 hours going to several locations. Either they were closed or didn't have car dolly. Walked in rented one with no issues.

mickale S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wifredo I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

REECE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERT F. 
Évaluation :
1

Vehicle was dirty with the sun visor broken and dangling in driver's face. Seat was broken and tilted. Several maintenance lights were lit including tire pressure light. AND they overcharged me! The business was filthy too. Terrible experience!

Julie B. 
Évaluation :
5

After I spoke with Kyle he informed that I was able drop off the trailer here.

CARLOS R. 
Évaluation :
1

11:00 at night you're asking me to rate my experience, I rate this as being idiotic, an intrusion of my personal life, that being said, this makes it very unpleasant for me. Try contacting people at a normal hour.

CAMERON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rolando C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt W. 
Évaluation :
5

Im very thankful for the service that I received and I recommend this company for renting u haul trucks

JORGE G. 
Évaluation :
5

Your app would not let me send the odometer/gas meter picture. I struggled with it and could never check in the truck. I had to call the UHaul 800 number. Please fix the app!

Andrew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel P. 
Évaluation :
1

Rude

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MYRZA R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kylee H. 
Évaluation :
3

Quicker verification time.

Nicholas W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ANTHONY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZHANE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOLORES R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
3

Everything was fine except being provided a number to call since I'd be dropping it off after hours yet not being told there would be a $20 after hours fee.

MELISSA T. 
Évaluation :
5

Very friendly owner and workers, had me in and out in mins.

KEVIN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derick C. 
Évaluation :
5

They were very helpful and they made sure the tow dolly was attached to our truck correctly, he even attached it on for us. This gave us peace of mind, because they are the experts. Thank you so much. Great service!

Geovanni P. 
Évaluation :
3

They forgot to leave in the truck the moving blankets.

Juan C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

THUAN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eliana P. 
Évaluation :
5

The whole process was great. The truck was ready . The checkout process was simple. Return was easy. Just a great rental experience. I would recommend this spot any time.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

moises S. 
Évaluation :
1

Truck was very dirty both in cab and cargo area.

CHRISTY A. 
Évaluation :
4

Great Service !

Cameron C. 
Évaluation :
1

This isn't an actual uhaul location. It's a tire shop Uhaul contracts. The truck was filled with sand & dirt as if someone had used it for landscaping. I asked for clean truck & was told that it was the only truck available & they did not clean the truck. After turning the truck in with a full gas tank, I was charged additional $$. I reported to Uhaul, was told manager would call me. I'm still waiting. This is a shady place. Never again uhaul

rob L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS S. 
Évaluation :
5

Gentlemen inside was extremely friendly and we had a great experience, and will definitely go back when we move into our house.

Rufino S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edgar L. 
Évaluation :
2

I was picking a a fridge which is why I needed a truck with a utility hand truck and ramp it had neither i wasn't able to check it because I picked it up after hours it didn't have a hand truck I almost had to cancel my pickup I ended up getting one from Home Depot

Myra C. 
Évaluation :
5

They went out of their way to get me directions to where I needed to go so I didn't have to travel I-4. Lifesaving!

Pam N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B. 
Évaluation :
4

The staff was super friendly and the equipment was clean. They did not have one of the dollies I reserved but that is understandable.

PAUL H. 
Évaluation :
3

You are unable to access the parking lot past 5:30pm. If you have to leave your car past that time you have to park outside the gate in front of the highway. Other than this single flaw, the experience was flawless. However, having to move alone, and not being able to trust that my car was parked in a safe location was an unnecessary stress.

Jeremy I. 
Évaluation :
5

I only have positive things to say, service a was good, equipment was good, and it made our move much easier

Kevin M. 
Évaluation :
5

The truck and equipment were ready when I got there. Return was simple and very quick.

Joseph H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
5

Its always a pleasure to rent from smokeys tire shop.

Mildred R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Hans Daryl E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilfredo A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSEPH B. 
Évaluation :
5

the truck to old of a truck too Many deant and scrach 0n the truck the need to service on the local run shut down and check engine light on

Ruben V. 
Évaluation :
3

Overall horrible experience with your company was told one thing ended up having to go to another place for my rental they forgot my dolly ended up having to go back and get it. Reverse lights did not work and the car exhaust spilled into the cab while I was driving .. will never rent for U-Haul again

tommy B. 
Évaluation :
1

Make sure the gas tank is where the paper says it is. And make sure the truck is clean. It was very dirty with like dry mud and debris. There was no way to lay furniture on that filth. Had to use the furniture pads to cover the dirty floor.

Lydia S. 
Évaluation :
1

Worst experience ever. Had starting mileage wrong, had gas amount wrong, a.c. Kept going out. I will make it a point to tell anyone who will listen to NEVER use uhaul

John T. 
Évaluation :
2

The truck had a substantial amount of dirt inside. It did not have a dollie attached like other trucks I have rented in case you need one. Don't know if a dollie is standard in all trucks. The truck I was originally assigned to was not there. I had to call and a new one was assigned.

Ann Marie C. 
Non les évaluations ont été soumises pour cet établissement.

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