The customer service, uploading of pictures for mileage were terrible. Was on the phone for 45 minutes at check-in and was told a note would be made on my account and it was not. The check-in and checkout of the truck takes way too long. The truck was not clean.
Kimberly K.
Customer Reviews for Snack N Fuel 107
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Well maintained truck. Had no problems at all.
Johnny A.no help or knowledge when I asked the store about any questions and he gave me managers number and no answer from him or call back
Christy H.Update your mobile check in and out method. So that you dont have complications not letting you check your truck in. Result is a $20 fee for someone checking it in. There was no option to return before hours of close facility was open when returned truck. The truck was not clean at all I had to mop put the back of the truck twice to get it clean.
Jennifer P.Very nice and understanding
David B.The guys were very personable and quick to help me. They checked the truck quickly and I was on my way.
Michael R.The cab of the truck was dirty and has chips in the floor. I was also charged my initial rental estimate twice. I have tried contacting the representative, Jason Grimes, using the email and phone number given multiple times, but have been unsuccessful. Any help with this would be greatly appreciated.
Robert M.They went above and beyond with their service
Cheryl F.Jason on the phone was great but the guy at the store could have been nicer.
STEVEN V.There was dried blood all over the passenger armrest and customer service was horrible. The price was bull also at 99 cent a mile because it's saturday. Can you say price gauging. I have pics and will be reporting all of this to health inspectors and firemarshalls
JEREMY T.Uhaul provided us great service even though we had to make some last minute time schedule changes. Thank you!!!
Roy B.Jason was great to work with!
Shani W.Didn't actually use the location due to a computer issue. Worked directly with local UHaul representative Jason. These comments are specifically about him and his EXCELLENT customer service
MICHAEL J.Was a long wait to get the truck, was very dirty inside, with a foul smell.The attandant did not know what he was doing. Was 45 miles from where i was to pick the truck up.
KENNETH W.