Customer Reviews for Snowy River Mercantile
(U-Haul Neighborhood Dealer)

101 évaluations

2211 Winchester Ave   Reedsport, OR 97467

(541) 361-5080

Heures d’ouverture

  • Mon-Tue: Closed
  • Wed-Sun: 9:30 am–5 pm

Services dans cet établissement :

Pour nous contacter

(541) 361-5080

2211 Winchester Ave
Reedsport, OR 97467

Services dans cet établissement :

Heures d’ouverture

  • Mon-Tue: Closed
  • Wed-Sun: 9:30 am–5 pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Darbie H 
Évaluation :
5

The Snowy River Merchantile, Uhaul substation #003619, run by Gary, and Barbara, have the best service in Oregon that I've experienced. I highly recommend them as they go far above and beyond managing the UHAUL service trucks and equipment. They are very honest and always there to help.

Kimberlie R 
Évaluation :
3

Stop allowing Bux Bear to rent your trucks out. The woman behind me was getting a truck with an EMPTY gas tank!!!

Char S 
Évaluation :
5

Snowy River in Reedsport Oregon is the Best local Uhaul I have ever used, and I've rented Uhaul quite a lot.

Kimberlie R 
Évaluation :
3

It's 2024 your moving trucks need cruise control.

David W 
Évaluation :
5

Very personable both husband and wife. Very helpful and wonderful to talk to. We will definitely recommend this location and will be back whenever I need any U-haul vehicle in the future.

David K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C 
Évaluation :
5

This is The Best Uhaul service I have ever had.

Kimberlie R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dena R 
Évaluation :
5

Both pick up and drop off location staff where efficient and friendly making a difficult move a whole lot easier. Thanks U Haul.

DWIGHT H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeff R 
Évaluation :
3

Was given 25 extra miles when taking off due to U-Haul website being down and having to travel to get it but when dropped off and emailed receipt miles were not added which caused me to be charged for miles

Daniel A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

larry l 
Évaluation :
5

Really Sweet people and nice store!

Deborah C 
Évaluation :
5

No improvements needed the help and staff are so excellent as snowy river where we picked up the unit

Chuck S 
Évaluation :
5

Barbara is always very helpful and someone you can rely on.

PAUL M 
Évaluation :
5

Didn't have to do a self check out as the people were there. Short and sweet.

ROBERT C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mickey m 
Évaluation :
5

The Reedsport Oregon store has very knowledgeable, helpful people.

Kimberlie R 
Évaluation :
5

We've used this dealer before and know that we can count on their courtesy and competence.

John S 
Évaluation :
5

The people in Reedsport Oregon are amazing, they really went above and beyond helping me with my truck rental.

Kimberlie R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melinda S 
Évaluation :
5

Wider variety of rentals

Michael H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAY L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

nelda f 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norman M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN D 
Évaluation :
2

last minute pick up location by U-Haul caused us to travel an additional 15 miles to get the truck. The distance from the pick up location to the drop off location equalled the alloted miles. with no allotment to your actual destination. service staff seemed to no know the software U-Haul uses.

Dean F 
Évaluation :
3

Make sure its clean and has fuel before you rent it out to another customer.

Jason G 
Évaluation :
5

Very good rental location, great communication.

Allen H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda S 
Évaluation :
5

Rented there before as well. Always great!

Michael H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H 
Évaluation :
5

Nothing.

Michael H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S 
Évaluation :
3

Make it easier to get paper work for transaction done in a quicker manner, it makes it difficult for elderly and I'll folks moving is hard enough dealing with it all causes stress

TONI W 
Évaluation :
4

The trailer had some debris inside. There were some dents outside. Most critical is that the tires were near bald.

TARA D 
Évaluation :
5

This is the friendliest and most helpful Uhaul location I've ever experienced. Gary and Barbara are awesome! Thanks for making moving so much easier.

Connie F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery B 
Évaluation :
1

representatives at this location are rude and mean to customers , condescending, not at all knowledgeable about u-haul and products. attempted to charge extra charges without justification - I estimated six hours on a local rental, was 20 minutes late, and got charged for a full extra day of the truck and dolly usage. I was told that corporate u-haul contacted the dealer because i was late and instructed the location to charge me. When i contacted 1800UHAUL I was told this was not true.

WALTER O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTAL D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick C 
Évaluation :
5

Merci

Melissa R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC S 
Évaluation :
1

Still waiting on a refund . I've been jacked around from the beginning . Poor communication and customer service. Hold some webinars for your staff would be my suggestion. Please refund my money. Thank you , Joan Harvey

Joan H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FAITH M 
Évaluation :
3

Have more phone representatives please.

Jordan S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ruth S 
Évaluation :
5

They have very great customer service I always enjoy going there friendly knowledgeable and available

Joshua M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jesse H 
Évaluation :
5

Discount for second day would be nice. I had to make the rental for two days just to get an extra 4 hours.

AARON D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY M 
Évaluation :
5

Everything was good at this location

Lorne A 
Évaluation :
5

Check their hours of operation.

Viktor R 
Évaluation :
5

👍👍💯

Mark S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H 
Évaluation :
5

The owners were very nice and very very helpful. They did their best to provide everything we needed. The only issue I had was that U-Haul online suggested the wrong trailer for my vehicle so when I got it up on the trailer, I could not get out of my car. Had to back off, open the rear hatch, and crawl out the back in order to use the trailer. U-Haul should have recommended a different trailer for my car. again, the location was great and the people were fantastic. I would highly recommend them

Mike S 
Évaluation :
5

The folks there where great!!! They made you feel welcome and very help full with things!!!They would explain how the truck ran I really appreciated that very much!!! Thank you again for the great service!!

ELSIE M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lynn S 
Évaluation :
3

My car is at the pick up location because it costs too much to drop off at same (pick up) location, so I got stranded for a day in the cheaper drop off city and had to stay at a motel mid-trip as a result. What you could do about that is have necessary info/pamphlets on hand to assist the truck renter.

christina o 
Évaluation :
5

Nothing. Service was friendly and first class.

Emilie M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin G 
Évaluation :
5

Barbara and Gary are the NICEST people! Our truck rental was so easy, their location is perfect for our small town.... Thanks for being here!

rebecca l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taren K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caitlyn W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane D 
Évaluation :
5

Snowy river personnel very helpful and friendly. Nice folks. The truck was super clean and a pleasure to drive.

Tom S 
Évaluation :
5

They took good care of me.

Randal A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William T 
Évaluation :
5

Great folks. Very helpful and friendly. Would gladly recommend!!

GARY R 
Évaluation :
5

Customer service was excellent.

BRENDA K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Holly F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jennifer w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY H 
Évaluation :
5

APPARENTLY U-HAUL ATTEMPTED TO HAVE ME DROP OFF TRAILER TO COOS BAY, WHICH WOULD HAD BEEN 40 MILES OUT OF MY WAY, I WOULD NOT HAD RENTED IF I WOULD HAD HAD TO DROP OFF TRAILER THAT FAR AWAY. APPARENTLY THE LOCAL U-HAUL WAS ABLE TO RESOLVE THE DROP OFF WITHOUT ISSUE.

HARRY H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY H 
Évaluation :
5

EXCELLENT LOCATION, NOTHING TO SUGGEST

HARRY H 
Évaluation :
5

Barbara & Gary were wonderful to work with. They accommodated all of our needs and made our move a much easier experience.

LAURA T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry S 
Évaluation :
5

Barbara was super nice. Scottsburg is a tiny town, at least an hour round trip to the next U-haul location. I was thrilled we could get a truck there as it was only about 1/2 mile from my Moms property. Barbara made sure we could pick up the truck at her location (no last minute surprise of having to drive an extra hour to get a truck at another location) and made sure we had the equipment requested. Great communication too, she kept in touch with me and called when something didn't look right to her. Would use them again and would recommend them without hesitation.

JUDY P 
Évaluation :
5

These people at Snowy River Mercantile could not have been more helpful. I had issues with my vehicle and they went above and beyond to help me. Their customer service is top notch. As far as improvements needed, I didn't notice they needed improvements.

DONALD T 
Évaluation :
5

You cannot ask for more polite and better service anywhere. You simply cannot improve on this.

Dave C 
Évaluation :
5

Very friendly and helpful. Bent over backwards to give me the best possible service. To sum up my experience in one word would be: AWESOME!!!

RICK R 
Évaluation :
5

These folk where frustrated since they weren't expecting my drop off

SCOTT R 
Évaluation :
5

The staff were very helpful in assuring we had the vehicle we needed at the right time.

STEVE S 
Évaluation :
3

Very nice folks, very helpful and friendly.

DAWN D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GARY B 
Évaluation :
5

you couldn't improve on anything as the persons we delt with were very professional and took pride in explaining everything to me, when I had a question they knew the answer immediately. You should be proud to have them representing your company

KAREN S 
Évaluation :
5

They were very friendly

LINDA F 
Évaluation :
5

Nothing.

Jeremy L 
Non les évaluations ont été soumises pour cet établissement.

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