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Lea S
Customer Reviews for Snyder Tire Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Snyder Tire Inc is the best. Highly recommend them for your uhaul rentals. Used them multiple times local and one way they always helped me above and beyond the norm. KUDOS!
Craig TFront desk lady was a bitch, for coffee cups and cardboard in the cup holders and wouldn't let me use the locations dumpster to throw it away cause clearly she's never moved 200 plus miles in her life. Threaten to charge $119 for extra mileage, after I pulled a trailer for uhaul and was offered free mileage as a courtesy. I'm a nice guy but don't approach me at 830 am in a condescending tone after doing u ocation a favor by bringing u trailer, paying for gas out of my own pocket, then deny me a dumpster to fix a problem I neglected. It didn't have to be that serious.
Garrett SIt was easy to return. We returned more gas than was given. But was charged I $14 more for mileage fee.
Carley BI thought doing the pick up n drop off would be easy from my phone, but it was such a hassle, I ended up going into the rental place for help n inside it was still a long wait, I don't know what the problem is but I wasted an hour just trying to get the process done! Also whatever the people prior to me using the truck left bunch of crumbs all over floor in cab area , I took pictures cuz I didn't want to be blamed for the mess.
Denise TService was great the people where friendly and helpful. I needed a heavier ball rating for my hitch they changed it over for me.
Michael KPlace closed
Lashanda HGas wasn't full when I picked up the truck it was at 3/4 so I placed that exact gas back in the truck and I was charged the remaining amount anyway.
Tara HJesse and the team at Snyder are amazing!
Jason AVery friendly and professional
frank gNo comments.
Kevin CTotally satisfied‼️ Thank you to everyone who helped me through all this. It's stressful , but you's is all made this easier for me..... Best Regards to all
John HThe only issue I had was I was told there was a half a tank of gas in it and there wasn't. Drive from Snyder tires to Ahners Furniture and realized I had a quarter of a tank. Had to stop and put gas in it already. That was my only issue.
shelley jCab was not cleaned and the gas was lower then a quarter of a tank
Tyler RWhen great.
Jim GThe truck was disgusting. We cleaned and I was still grossed out just thinking how nasty it was. They don't keep good inventory of their equipment.
Ronald Rthe person was on vacation and their was no help. took 2,5 hours to get it done cell phone app took forever . after we got it to where you could proceed it was ok. Truck was not at 1st location where it was booked had to drive 30 more miles to pick up.
Marybeth SNA excellent customer service noted there.
John PVery courteous and prompt service. Personnel came out to meet me at the trailer upon return. I didn't even need to go inside. Completed transaction on his cell phone.
Dennis PLocation was fine, equipment was a death trap.
Amy OExcellent
Timothy ZNo body was at the location at time of drop off so there fore really can not commit on the facility. Now Uhaul over all sucked. At the third gas up while on the road notice that the right front tire was cupping after I get a bad vibration, and the left rear outside tire had worn bald. Uhaul came out and replaced both tires. About 88 miles from our destination, which was only about 450 miles since tires were replaced, the left inside tire blew. Got to our destination safely, call uhaul and they came and got the uhaul and took it to the shop and replaced all four rear tires. Now we are about 1000 miles from our final destination and the freaking check engine light comes on and now we are paying way more for gas than the previous 1000 miles. Then when we tried to get ahold of them to see if we could get reimbursed for the time that we lost and almost killing us for not getting this truck serviced before we left, They put me on hold or when we gave a call back number they would say 20-30 min wait and then not get call for 2-3 hours when we were either sleeping or trying to unpack. Then when I called back I was cut off after being on hold for 20-30 min. Yes I am not happy with UHaul next time I will go with Penske, or Buget.
Norman PNothing, great place to rent a Uhaul.
Nicholas BThe electrical pigtail to connect from the trailer to the truck was corroded causing us to pull over four times in the rain to reconnect so we would have lighting on the trailer.
Floyd DWhat a wonderful renting experience we had at Snyder Tire. We can't say enough good things about them. Thank you Snyder Tire!!! We will definitely rent from you again.
Matt SBrain Boyle sucks
jeffrey pCustomer service was great at this location.
Nicholas BAll the paperwork
Leo FThere was so much going on with my daughters move prior to and on 3/5/22 that I didn't realize I had to go online when I dropped off the rental truck. I returned the rental truck and keys at 11:00 on Sunday 3/6/22 and rushed back to my daughters apartment. It wasn't until I returned home that night and read my emails that I saw I had to go online and take a picture or something when I dropped the truck off. Well at that point I panicked because I was home and wanted to let someone know that I did in fact drop the truck off. I typed a message and tried to do a live chat twice on 3/8 and I waited for someone to assist. Both times I tried to reach someone via live chat I received messages that said I was offline so I couldn't connect with anyone (I took a screen shot of my live chat message). I thought that might be easier as no one was open on Sunday to actually speak to. Then I saw that I was charged an extra day that I didn't return the vehicle until Monday 3/7/22 at 8a.m. which is not accurate.
Kimberly KCould only use the truck for one trip cause it was acting up then the engine light came on paid all that money for nothing and we have been using uhaul alot we need a truck acouple times a month
James rBest uhaul place I've dealt with.
CRAIG TThe whole on your phone to get your key out is hard doesn't let you finish. Thank God the Uhaul store was open to help.. Had to call Uhaul for help. And the drop off is just as hard it's a pain in the ass. An nobody picks up the phone at nite. Need to change the way people pick n drop.
MILTON Sfoldable foot stool for short people. Hand grasp. Explain where to adjust seat.
JULIE JThis is my third time using them. Really easy to work with
JOHN SAwesome job! Thanks
Andrei SThe place I had no issues with. The truck could use improvement. It could use cruise control so that when you travel long distance it can be used. Also for someone who is short like me it was tough getting into the truck and there were no handles to help get in.
JULIE VGreat staff.
Howard CGreat service!
JAMES MGood customer service at pick up and drop off.
Howard CGet more trucks and vans.
JOSEM RThe truck was filthy when I collected it. The area was hard to get to due to traffic and location.
Jamianette HThe service was excellent and they went above and beyond to make sure the lights worked correctly by identifying a bad ground on my truck plug and repaired it. A Plus Service
CRAIG TErin went over and above for me. I arrived Friday May 28, 2021 at 1:15 pm. I was to pick up the 10 foot truck. Apparently someone rented it online the night before and picked it up at 8am. Erin told them it was reserved for 1:30 and they stated they would have it back by noon. I sat in the shop until 2:30pm waiting, and finally Erin said she would take me home and come back Saturday at 1:30pm so I could get the truck. I felt terrible as it was a holiday weekend. She totally came through for me on Saturday, and I was able to make the move I needed to make.
BERNADETTE VNothing. Everything was handled efficiently and professionally.
MARY LSnyder tire was excellent!!!!
KATHLEEN QVery helpful.
VALERIE WThe employees were extremely rude and unhelpful. We were missing a hand truck, furniture pads and received a call 1 hr before we were scheduled to pick up the truck at a completely different location then we reserved it for. The u-haul itself wasn't clean inside the cab and the truck needed windshield washer fluid as well as 2 quarts of oil. When I expressed my issues with the pick up site they told me to contact the 800 number. Overall terrible customer service
Jayden M