Customer Reviews for Soup City Auto
(Concessionnaire U-Haul dans le voisinage)

17 évaluations

3124 Wilson Ave   Campbell, OH 44405

(330) 423-6390

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 4h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(330) 423-6390

3124 Wilson Ave
Campbell, OH 44405

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 4h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Very great understanding people

Dakota B. 
Évaluation :
3

Honestly, Uhaul was clean and in a good location Easy process, but I requested a dolly and it was not inside uhaul and location was closed not sure if there even was a dolly available and I was charged for it.

ANGELA L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel H. 
Évaluation :
5

N/a

Cristian L. 
Évaluation :
3

THE GUY WHO TOOK THE TRUCK 🛻 WAS HELPFUL & NICE, THE AREA WAS IN NEED OF SOME CLEANING.

KENNETH B. 
Évaluation :
5

I didn't realize you had to download the UHAUL app to do a mobile check in. I checked the site over and over about how to do the check in and couldn't figure it out. A friend suggested I try the app and the option to "Pick up my truck" was their but the app was malfunctioning and I was unable to actually pick up the truck. After 2 hours and a call to the facility the truck was at, I finally got the keys AFTER the shop employee processed my order himself. I think I will stick to the main Youngstown campus and physically go in to do the pickup rather then the mobile pickup. Was not worth the hassle. Luckily, the shop employee was able to get everything processed.

JANET B. 
Évaluation :
1

Mechanical care of vehicle not maintained. Transmission trouble nearly caused me to have an accident twice.

DARRELL B. 
Évaluation :
5

Handle on jack needs to be fixed

William F. 
Évaluation :
4

Jessica, who answers emails and your 800 number, may get the job done but only by robotic language. She has the personality of a snake and is less than helpful. Uhaul would really do themselves a favor by sharing excellent customer service techniques with her. Understanding, compassion, relatability are just starting points. Perhaps U-haul could Also look seriously at current policies, e.g. guaranteeing equipment instead of having the customer drive around collecting it. Someone at the franchise should be fully trained on how vehicles are to be secured. When arriving at my location, I was notified that the security chains weren't used at all! I drove 625+/- miles unsecured. While I am the responsible person, lives were in danger that whole way. Where is U-haul's commitment to safety for the public at large? Imagine if that car rolled off while on the freeway? Imagine the injuries and/or deaths probable. Those are just the beginning of my complaints. Before I leave, let me also advise those in charge of communication between the corporate offices (Jessica?) and the franchises is nil. Corp. states one thing but franchise knows nothing. Who runs the show here?

jean M. 
Évaluation :
5

Truck was ready, fueled up and ready to go

NICHOLAS O. 
Évaluation :
5

Great service. Tim was very helpful. 5 stars!

JACOB B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott O. 
Évaluation :
5

Nothing. Great service and great people at this location. Highly recommended! I will go out of my way to stop at soup auto and get my u-haul.

KALEB A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRANDON Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicole T. 
Évaluation :
5

The attendant was very helpful as to my situation with the site.

RONALD S. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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