Excellent service à la clientèle
Erica Castillo
Customer Reviews for South Texas Welding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Left the trailer outside the business because the gate was closed . I left the trailer in a good spot and out of the way for everyone . Owner was upset I left the trailer there outside his business hours even though I did not select that drop off location or time but was told to leave it there by U-Haul .
Jonathan MenchacaNo improvement needed. Service was excellent.
David GonzalezBad hours. One man operation. Not there when he said he would be. Not a great spot
Jeff BowenPerson wasn’t even there when location said they were open.
Natasha WelchelEverything was in order. I wouldn't change anything.
Omar Martinezvery good service just when we need you, you are there. THKS
MARIO A ORTANot sure. This place has the best customer service I've ever experienced at any of the various U-Haul Service centers I've been to.
FRANK DEL ANGEL IIIVery nice service and fast service
Robert CummingsThe owner was very friendly and helpful
Yesenia GonzalezGreat service from mr. Trevino
Jose TrevinoI ALWAYS rent from this location. The gentleman is very friendly and always willing to help. I've also referred several friends and family members to him.
FRANK DEL ANGEL IIIThe back of the stuck was not clean clean per day but needed a quick broom session.
Victor HernandezGreat customer service experience by Juan. Will definitely return and recommend this location
Juan OlivaExcellent service
MELINDA MESARobbery
CARLOS VALVERDEGreat service by TC! Thank You
Yolanda ByrdTrailer I rented was reported stolen by uhaul, got pulled over by state patrol and nearly arrested. Was detained for nearly 3 hours on the side of a dark highway at 2am. First and last time I rent from uhaul. Worst experience ever.
JD Navarro JrSuperb and simply spectacular
John DelgadoSee my earlier comments
Paula YouderSecond time i rent from this location and have bo complaints and the gentleman there is really friendly.
Rigoverto GuerraI had scheduled my pick-up for 3pm on a Thur. The man I was dealing with called if I could pick it up at 2pm instead because he had an emergency. I was at work and said yes I would make the arrangements. He called me about 7-8 times asking what time we would be there. I was still at work during those calls. When we get there to pick up the truck he told me that we had to return it the following day before 12pm. I said no problem. On Friday he called me ONCE to see if we were going to turn it in I said yes. My son got there at 12:10 and the gate was closed. I had to keep it until Mon and pay for that extra time. Iwished he had waited for me a few minutes longer or called me to see were the truck was at the way he was harassing me the day before.
Rosalinda AlmazanU haul representative was very helpful and friendly...no improvements...
Sandra HollingtonNo improvements needed, great customer service, and equipment was very well maintained
MARIO PADILLAWhen we called to drop off the trailer there was no answer. Multiple attempts had to be made before communication occurred.
Gabby EmeryThe gentleman was very friendly, helpful and knowledgeable with all aspects of the equipment. What can be improved? idk, a free breakfast? This was probably the best U-Haul experience I've had second only to the last time I rented from this location. One large U-Haul center in Dallas and another location in north Edinburg were infuriating.
Frank Del Angel IIIGreat customer service and I excellent knowledge to recommend what I needed. Great job Mr Trevino
Victor ArmandezVery , friendly and fast service, will definitly come back again!
Artemio Saenz GarciaI was told different about the location drop off and was changed $10 for the dolly when I requested the $7
Zuar JuarezEstablish a weekend or after hours drop area.
Joel YanesEverything 👍
IVAN ALEMANDeposit should not take 7 business days to get refunded back
LUIS POSADASVery solid and easy to rent. Highly recommend!!
MARK CORBITTAgent was helpful and friendly, honest and courteous.
HERMILO RODRIGUEZThe ramp was broken and it was a safety issue but didn’t recognize the issue until after taking it…the guy didn’t even tell us anything just handed the keys…
ALMA TURNERReservation was change without notice to this location. Location and equipment was very duty and attendant office was unhealthy and in a hazardous condition.
LEONEL BAUTISTAMore moving trucks.
LEONOR GARZAThe gentleman was very friendly and even hooked everything up without me asking. GREAT customer service.
FRANK DELANGELla unidad bien, la persona que nos atendió bien, lo único que les pediríamos es que no demeriten el servicio, que por ser tan buenos no decaigan y se echen a perder convirtiéndose en una empresa que de malos servicios.
Sergio TamezEverything worked out great. The gentleman who is doing the leasing was very nice.
SCOTT CRAIGMr. Trevino Did an outstanding job from beginning to end on assisting me on the truck rental very knowledgeable & helpful too.
PEDRO GARCIAThey give a great service in that location
ABRAHAM ROBLES FELICIANOExcellent customer service
RUBEN TIJERINAGreat customer service and my questions were answered quickly and in a professional manner. I would strongly recommend this location to friends and family and anyone who is looking to rent a Uhaul.
EDUARDO QUINTEROContinúe having great service
rey ramirezGood service.
ALEJANDRO SALAZARFirst off, South Texas Welding Supply did me the favor of picking me up from the previous location, the storage place on Jackson and University, where I was suppose to pick up the reserved truck that was not available. I appreciated them doing this. Once we arrived to their location, the place is mess and hot. The only air conditioning is in the manager's/owner's office. When I got the truck it was slightly dirty with dust and empty coke bottles. Since I'm rating South Texas Welding Supply I will not give it a one star. Also, horrible service with customer service when contacted over the phone.
Heriberto BarreraThe lever was very unprofessional. His office was a less so it took him awhile to find the keys to the truck. The lot is tight and was very muddy. The morning I was going you return it he told me he opened at 7am, got there at 7:35 and he wasn't there, he got there around 7:45. Then he didn't did a walk through and yolks to just leave the truck. I texted and called him when my reservation time was over but he didn't respond, answer or call me back. I had to call Uhaul to make sure they knew I had turned it in before the time I was supposed to, after that he texted me that Abbott my receipt.
Dina PenaThe uhaul truck engine light went on in the middle of a 900 mile drive. The air conditioner only worked half the time.
Porfirio WatersGreat service!
Daniel GarzaGreat communication
Robert CastilloKeep up the good work ethics .
Jose Gonzalez