Nothing. The guy there was awsome. helpful and vary friendly
Justin C
Customer Reviews for South Texas Welding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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great customer service.
Andrew AExcellent service à la clientèle
Erica CLeft the trailer outside the business because the gate was closed . I left the trailer in a good spot and out of the way for everyone . Owner was upset I left the trailer there outside his business hours even though I did not select that drop off location or time but was told to leave it there by U-Haul .
Jonathan MNo improvement needed. Service was excellent.
David GBad hours. One man operation. Not there when he said he would be. Not a great spot
Jeff BPerson wasn’t even there when location said they were open.
Natasha WEverything was in order. I wouldn't change anything.
Omar Mvery good service just when we need you, you are there. THKS
MARIO ANot sure. This place has the best customer service I've ever experienced at any of the various U-Haul Service centers I've been to.
FRANK DVery nice service and fast service
Robert CThe owner was very friendly and helpful
Yesenia GGreat service from mr. Trevino
Jose TI ALWAYS rent from this location. The gentleman is very friendly and always willing to help. I've also referred several friends and family members to him.
FRANK DThe back of the stuck was not clean clean per day but needed a quick broom session.
Victor HGreat customer service experience by Juan. Will definitely return and recommend this location
Juan OExcellent service
MELINDA MRobbery
CARLOS VGreat service by TC! Thank You
Yolanda BTrailer I rented was reported stolen by uhaul, got pulled over by state patrol and nearly arrested. Was detained for nearly 3 hours on the side of a dark highway at 2am. First and last time I rent from uhaul. Worst experience ever.
JD NSuperb and simply spectacular
John DSee my earlier comments
Paula YSecond time i rent from this location and have bo complaints and the gentleman there is really friendly.
Rigoverto GI had scheduled my pick-up for 3pm on a Thur. The man I was dealing with called if I could pick it up at 2pm instead because he had an emergency. I was at work and said yes I would make the arrangements. He called me about 7-8 times asking what time we would be there. I was still at work during those calls. When we get there to pick up the truck he told me that we had to return it the following day before 12pm. I said no problem. On Friday he called me ONCE to see if we were going to turn it in I said yes. My son got there at 12:10 and the gate was closed. I had to keep it until Mon and pay for that extra time. Iwished he had waited for me a few minutes longer or called me to see were the truck was at the way he was harassing me the day before.
Rosalinda AU haul representative was very helpful and friendly...no improvements...
Sandra HNo improvements needed, great customer service, and equipment was very well maintained
MARIO PWhen we called to drop off the trailer there was no answer. Multiple attempts had to be made before communication occurred.
Gabby EThe gentleman was very friendly, helpful and knowledgeable with all aspects of the equipment. What can be improved? idk, a free breakfast? This was probably the best U-Haul experience I've had second only to the last time I rented from this location. One large U-Haul center in Dallas and another location in north Edinburg were infuriating.
Frank DGreat customer service and I excellent knowledge to recommend what I needed. Great job Mr Trevino
Victor AVery , friendly and fast service, will definitly come back again!
Artemio SI was told different about the location drop off and was changed $10 for the dolly when I requested the $7
Zuar JEstablish a weekend or after hours drop area.
Joel YEverything 👍
IVAN ADeposit should not take 7 business days to get refunded back
LUIS PVery solid and easy to rent. Highly recommend!!
MARK CAgent was helpful and friendly, honest and courteous.
HERMILO RThe ramp was broken and it was a safety issue but didn’t recognize the issue until after taking it…the guy didn’t even tell us anything just handed the keys…
ALMA TReservation was change without notice to this location. Location and equipment was very duty and attendant office was unhealthy and in a hazardous condition.
LEONEL BMore moving trucks.
LEONOR GThe gentleman was very friendly and even hooked everything up without me asking. GREAT customer service.
FRANK Dla unidad bien, la persona que nos atendió bien, lo único que les pediríamos es que no demeriten el servicio, que por ser tan buenos no decaigan y se echen a perder convirtiéndose en una empresa que de malos servicios.
Sergio TEverything worked out great. The gentleman who is doing the leasing was very nice.
SCOTT CMr. Trevino Did an outstanding job from beginning to end on assisting me on the truck rental very knowledgeable & helpful too.
PEDRO GThey give a great service in that location
ABRAHAM RExcellent customer service
RUBEN TGreat customer service and my questions were answered quickly and in a professional manner. I would strongly recommend this location to friends and family and anyone who is looking to rent a Uhaul.
EDUARDO QContinúe having great service
rey rGood service.
ALEJANDRO SFirst off, South Texas Welding Supply did me the favor of picking me up from the previous location, the storage place on Jackson and University, where I was suppose to pick up the reserved truck that was not available. I appreciated them doing this. Once we arrived to their location, the place is mess and hot. The only air conditioning is in the manager's/owner's office. When I got the truck it was slightly dirty with dust and empty coke bottles. Since I'm rating South Texas Welding Supply I will not give it a one star. Also, horrible service with customer service when contacted over the phone.
Heriberto BThe lever was very unprofessional. His office was a less so it took him awhile to find the keys to the truck. The lot is tight and was very muddy. The morning I was going you return it he told me he opened at 7am, got there at 7:35 and he wasn't there, he got there around 7:45. Then he didn't did a walk through and yolks to just leave the truck. I texted and called him when my reservation time was over but he didn't respond, answer or call me back. I had to call Uhaul to make sure they knew I had turned it in before the time I was supposed to, after that he texted me that Abbott my receipt.
Dina PThe uhaul truck engine light went on in the middle of a 900 mile drive. The air conditioner only worked half the time.
Porfirio WGreat service!
Daniel GGreat communication
Robert CKeep up the good work ethics .
Jose G