Customer Reviews for South Town Storage
(U-Haul Neighborhood Dealer)

10 évaluations

3018 US Hwy 231 S   Arab, AL 35016

(256) 586-0986

Heures

  • Lundi
    De 12 h pm à 3 h pm
  • Tue–Sun
    Fermé

Services dans cet établissement :

Pour nous contacter

(256) 586-0986

3018 US Hwy 231 S
Arab, AL 35016

Services dans cet établissement :

Heures

  • Lundi
    De 12 h pm à 3 h pm
  • Tue–Sun
    Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

We returned our truck after hours in the dark. I had problems finding this place. I had originally signed up for another place and when I got there I signed into my Uhaul account and it sent me elsewhere? Why? The new place did not have signage easy to see in dark. Also got charged for going over my mileage- well you sent me further away so I went over. A simple return turned into a frustrating experience!

Lester L. 
Évaluation :
5

Very convenient location for me. Easy in and out. Rental process gets you in quick and the rates are fair. The staff is accessible by phone and very friendly. I will definitely use this facility again.

Phyllis G.  |  Expérience générale 
Évaluation :
5

Unprofessional and CRUDE management. Unkept lot and inconvenient accessibility. Worst experience I've ever had. Don't waste your time or money. There's plenty of storage services in the area with much better customer service and better maintained units.

Carey Lee U.  |  Expérience générale 
Évaluation :
5

I can't say anything about the unit that I rented. I paid over the phone and it ended with me not having to move. I gave up the unit on the 15th day and ask for a refund of half of my money back. They gave me an in store credit to use on my next unit rental, that exspires in 4 months. I don't rent storage units monthly. I felt like this is a rip off. Oh wellI guess they need the money more than I do.

Jeffery G.  |  Expérience générale 
Évaluation :
5

First time using a storage unit. Experience with South Town Storage was excellent. Merci.

Donna F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer T.  |  Expérience générale 
Évaluation :
1

We have been U haul users in the past. Never had a problem until now. Due to not being able to unlock the lock to get the key from the pickup location which put us behind in moving my mothers things, the u haul employee that came to help, said we could have an extra day WITH NO CHARGE. Well U haul took almost $60 out of my mothers account to cover that “free extra day”.

Debbie P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cheryl B. 
Évaluation :
1

When I called the local number to try and clarify an issue with my pickup, the only thing the person on the phone could tell me was to call the 1-800 number. When I arrived (before hours because I was doing the online pick up), the lock box containing my rental vehicle key was unsecured; it did not have a lock on it. The experience with this location was very poor. The assistance provided by customer service at the 1-800 number was excellent.

Matthew J. 
Non les évaluations ont été soumises pour cet établissement.

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