The agent at this location was extremely friendly and patient even when the uhaul app was acting upjohn C.
Customer Reviews for Southern Oregon Structures LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Medford, OR 97501
Services dans cet établissement :
- Mon-Fri: 10 am–5 pm
- Sat-Sun: 10 am–4 pm
Heures d'ouverture spéciales
- 2/21/2024: Fermé
- 2/22/2024: 10h00 am à 4h00 pm
- 2/23/2024: 10h00 am à 4h00 pm
- 2/24/2024: 10h00 am à 4h00 pm
- 2/25/2024: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Roger M.
Outstanding customer service. Tim helped straighten out the trailer issue and got me on my way quickly.Gwen S.
Le client n'a pas laissé de commentaire.Bobby W.
Le client n'a pas laissé de commentaire.Keith R.
The process of moving is pretty tough but my experience with this dealer made everything easier, I would definitely recommend renting here and if it's needed I will come back to rent another.Brennick B.
This is an exceptional location who has the best customer service I have ever seen! You need more locations like this!JOSEPH THEODORE M.
Le client n'a pas laissé de commentaire.Benjamin R.
Le client n'a pas laissé de commentaire.Mark T.
See aboveDennis C.
Le client n'a pas laissé de commentaire.Regina L.
Owner was professional, kind, and accommodating. Great experience..Dylan A.
Great, personal service!Michael K.
Awesome experience. Friendly and easy going owner. Will returnHelenAnn H.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Harvey M.
Tims costumer service is unmatched. Would definitely use this location if it there where other U-Haul dealers closer.Emilio C.
Le client n'a pas laissé de commentaire.Robert Q.
no body was at the location. it was closed on July 2nd SundayAnthony S.
Awesome service thank youcharlie S.
Your customer service at s pacific hwy medford or was very rude to us as customers and I want something done about. It He was rushing me taking down to us. Bad customer service.DESIREE MARIE C.
Le client n'a pas laissé de commentaire.Lauren S.
Tim was helpful, friendly and a great help getting me my van with out a reservation. If I need uhaul equipment, this is my only stop. Merci encore!Howard S.
Le client n'a pas laissé de commentaire.henry K.
Le client n'a pas laissé de commentaire.Jeanne L.
Le client n'a pas laissé de commentaire.Don B.
Great customer service!Kris T.
Outstanding customer service and lower rates than other local dealers.Robynne W.
Le client n'a pas laissé de commentaire.Don T.
Tim and his little K9 companion were very friendly, courteous, and efficient. Got us checked right out. Gave good information, and checked us in early. A very seemless and pleasant experience. Can't recommend these guys enough.David M.
Le client n'a pas laissé de commentaire.Charles W.
Tim was excellent from booking to pick-up. Very helpful during a stressful time in my life. Thank you, Tim!John S.
Thank you very much We were very happy with your serviceConnie Q.
Le client n'a pas laissé de commentaire.Christine S.
I needed a truck right then, and he had exactly the truck I needed. Priced well, and made the process super quick and easyJoe W.
I can't think of anything to improve. Tim was awesome and was looking out for me. He really goes the extra mile for people - not because of financial incentive, but because he's a good guy It was pleasure doing business with him. I definitely recommend this location. Tim was easy going and super friendly. A real person! ( Which I appreciate.) Thank you Tim!!!Amy C.
Best service I've ever hadZachary R.
Le client n'a pas laissé de commentaire.Eric C.
Increase staff, expand size of lot, and increase available equipment and appropriate signage for this location! It has great potential to grow if properly supported and provisioned. The other true U-Haul business is near other end of town, so this locale SE of Medford, near Phoenix, OR, has great potential if treated as such. I have used this business twice within one year, with complete satisfaction!ALFRED L.
Le client n'a pas laissé de commentaire.Jackie B.
Le client n'a pas laissé de commentaire.Kyle S.
The manager Tim is amazing. He went out of his way to make sure I picked up my rental after hours. He was very helpful. The UPS truck share app though needs a lot of work.MITCHELL M.
Tom the owner was awesome. He went above and beyond to get me the truck I needed. He even went to another yard to bring it for me. He was very hospitable, offering me a bottle water upon arrival. He kept in touch leading up to my reservation. I would recommend him to anyone.Rod O.
Le client n'a pas laissé de commentaire.Heather V.
Tim is a great guy who works hard and is willing to go above and beyond to provide incredible customer service! I hope I get to do business with him again in the futureKelton F.
Tim was great! He went way and above to be sure I got what I needed!COLIN L.
Le client n'a pas laissé de commentaire.Greg M.
Le client n'a pas laissé de commentaire.Roger B.
Le client n'a pas laissé de commentaire.Robert C.
Truck had multiple maintenance messages.ANDREW G.
Tim made it easy to pick up and return. Would highly recommend.Garrett S.
Excellent customer service, helped change my reservation to fit my needs when wrong trailer was booked for the task I was needing to get done. Will always recommend this property and staff.lee W.
Le client n'a pas laissé de commentaire.Darlene S.
This is a great location very friendly service and very friendly dog!!Synthia G.
Equipment was ready. The owner was friendly and helpful. He worked quickly and efficiently to get us on the road. Fortement recommandé!Cheryl K.
Easy checkin and out! Thank you Stephanie🙏🏼Leela H.
Le client n'a pas laissé de commentaire.Ivan A.
Great customer service and interaction. No improvement needed! Being able to obtain equipment needed for a customer order is a GREAT benefit, and leads to local dealer profit and desire to continue as a U-Haul station.ALFRED L.
Tim handled my request, and his positive attitude made a huge difference. When we lost the key to the truck, he helped us get the issue resolved quicklyjohn E.
Le client n'a pas laissé de commentaire.Annie M.
This was an alternate pick-up location due to original NOT having the trailer size I RESERVED. This secondary location also did NOT have the SIZE of Trailer I RESERVED (only location available, still had to back track 9 miles to get to it). I thought when you RESERVE a piece of equipment they would have it available!!!!! Went with a smaller trailer - which did NOT meet my needs, it sucked!!!!!!Thomas L.
Le client n'a pas laissé de commentaire.DEBBI S.
The person was not around. We had to drop off the trailer at another location. When I called the number their voice box was full. This was frustrating. Phone calls had to be made to discover what to do.Graziella S.
Le client n'a pas laissé de commentaire.Stephanie A.
Give Tim more moneyzach R.
Le client n'a pas laissé de commentaire.Carolynn K.
Le client n'a pas laissé de commentaire.Tasha I.
Tim did an excellent job and helped us file claim for damage done to our car in Santa BarbaraJohn R.
Renting from Southern Oregon structures was an awesome experience. I'll rent my trucks from here, for now on. Great customer service, Tim and Stephanie make the process a breeze.Craig W.
Tim was extremely helpful, personable, and willing to do anything to get you on the road. I would recommend him to anyone, and if I need another U-Haul, I will see him first. Great job Tim!TERRY N.
Very professional and the return went so smoothly. I was in and out in minutes.Robert Y.
Owner was welcoming and so helpful. He really made the experience seemless.coleen P.
Le client n'a pas laissé de commentaire.Jack A.
Le client n'a pas laissé de commentaire.CHEYENNE H.
Le client n'a pas laissé de commentaire.Scott A.
Le client n'a pas laissé de commentaire.Allan T.
Le client n'a pas laissé de commentaire.antonio A.
Le client n'a pas laissé de commentaire.Jan S.
Le client n'a pas laissé de commentaire.Tom R.
Le client n'a pas laissé de commentaire.Chris B.
Le client n'a pas laissé de commentaire.Erich K.
Tim was excellent!Nicole W.
Nothing. The location was great & very helpful!Michael K.
Le client n'a pas laissé de commentaire.Amy B.
I've recommended Tim and his team to all my friends.Marsa M.
Tim is helpful and competent. Good experience.MICHAEL H.
Tc Stephens has excellent customer service and is super helpful and friendly.Terry H.
Le client n'a pas laissé de commentaire.April F.
Stephanie was very helpful and competent.Emily S.
Le client n'a pas laissé de commentaire.Norma J.
Tim helped us rent a trailer to pick up our new refridgerator and washing machine, and take the old washing machine to the dump. He was very professional, polite and hospitable, and even help me straighten out the car so they could latch the trailer on, as well as helped my boyfriend back the trailer up (we're newbies). I definitely recommend using Tim's location at Southern Oregon Structures LLC (3953 S Pacific Hwy). Wait till you meet his cute dog, Murphy! :) Such a delight meeting those two. Thanks again! MBMARISA B.
Safety chain hook.Tony D.
Best experience yetCONNIE T.
I did an after hours drop and had a hard time finding the location. It was very dark and seemed unsafe. No clear instructions on wjere to leave the truck.Heather W.
Tim was great! Excellent customer service.Linda C.