Évaluations des clients Southside Marathon

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Southside Marathon

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Daniel D. le

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Same comments as given on the pick-up location

brittani w. le

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After a horrible experience with the Western location in South Bend, IN, this center was so nice to me.

Terry D. le

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we have used this location numerous times, always wonderful service!!

phil s. le

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The truck was good, just what we needed. Amy was an excellent representative; friendly, competent, efficient, knowledgeable, multi-tasker, positive. Thumbs up all around.

Michael T. le

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The team did well.

Sherry W. le

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The owner of this location is great. He definitely wants your rental equipment and trip to go well.

Robert S. le

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Le client n'a pas laissé de commentaire.

Joseph C. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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Le client n'a pas laissé de commentaire.

Alvin M. le

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My associate was racially-profiled and harrassed for claiming to steal U-Haul equipment. It was unfair and unprofessional.

Tammy R. le

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The owner had me ask the girl Amy when another truck came in For us to use to call me She said she would and never did. We had to pack a 5 bedroom home with a small trailer with our car. I would of been out of my old home with in a day if i would of had another u haul to use. To me that's poor business.

Brittany B. le

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Le client n'a pas laissé de commentaire.

Julia Yuxuan Y. le

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Le client n'a pas laissé de commentaire.

JoAnne C. le

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Le client n'a pas laissé de commentaire.

Diana L. le

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Le client n'a pas laissé de commentaire.

Richard E. le

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The customer service was NOT customer friendly. I only have the vehicle for 3hrs and drove 35miles. The fuel gauge was still full when returned. When asked if I “put gas in it”, I told him the tank is full. His response was “that’s not the question I asked you.” I again told him it was full and he argued, finally telling him, yes I did put gas in it. When the other clerk was trying to make light of the situation, I told her it wasn’t very good customer service to argue over gas when the gauge still shows full. She then snaps trying to blame U-Haul. Second time in 2 months with less desirable customer service. AVOID IF POSSIBLE

David R. le

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Only complaint i have is the lack of policy change notification on after hour drop offs

AMANDA R. le

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Le client n'a pas laissé de commentaire.

chris e. le

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Le client n'a pas laissé de commentaire.

Ellen M. le

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Le client n'a pas laissé de commentaire.

GUY E. le

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Le client n'a pas laissé de commentaire.

Beth G. le

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The parking is very limited at this location. All the employees who helped us were very friendly though!

TERESA P. le

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Le client n'a pas laissé de commentaire.

DENNIS R. le

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The customer service was top notch. Thank you!

Robert B. le

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Le client n'a pas laissé de commentaire.

Ashley P. le

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Le client n'a pas laissé de commentaire.

Mark b. le

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Your company is the most poorly run company I have dealt with in a long time. The Niles location bailed us out, because your Benton Harbor location did not have the truck we had reserved a month earlier. My complaint is not even with the people in Benton Harbor. They were very helpful. The problem is the way in which your company is run. The list of complaints I have about your company is too long to even type up. Your company is really bad! This is the second terrible experience I have had with your company in the last 12 months and I am done. Not that you would care, but I will not use U-Haul again in the future.

ken c. le

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Petes the best and his employees are very nice too!

COREY H. le

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Le client n'a pas laissé de commentaire.

claude t. le

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Le client n'a pas laissé de commentaire.

Forrest R. le

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Next time please inform the customer that the windshield wipers don’t work on the truck. We should of gotten a discount or something because they did not disclose that the wipers didn’t work and we had to drive the truck in the rain!!!

William B. le

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Service was excellent and professional

Rick E. le

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Le client n'a pas laissé de commentaire.