Le client n'a pas laissé de commentaire.David B.
Customer Reviews for Southtown Tireman
(U-Haul Neighborhood Dealer)
Pour nous contacter
Springville, NY 14141
Services dans cet établissement :
- Mon–FriDe 8 h am à 3 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Sherri P.
Le client n'a pas laissé de commentaire.FLORENCE S.
My husband took back the trailer called me said what nice people in a time when most are not nice ty it was fun renting from you god blessMAYB O.
The whole reservation and pick up process was a joke. I made repeated calls prior to pick up for correct equipment. Was assured and assured. Our reservation disappeared. The chat bot was rude, said we already picked up vehicle. Scheduling did try very hard and blaming them for everything was a cop-out and wrong of "customer service ". We finally started over on-site to reserve and take a truck. During that process, a dealer from Jamestown came, took our original, now missing reservation (20' truck and a few more with him) he said he had transfer vouchers and too bad about the 20'er but talked me thru the process the 26' footer. His dedication to his customers was insulting to me but good for his renters. It cost us 2 hours of time, making us late to our loading crew, late to our unloading crew and completely screwing up our move. We had to change the route home, meaning the hell of NYS Thruway tolls will be coming soon. (Our last toll exp w Uhaul cost us 3x the ligit tolls and "showed" their truck did 150mph on the the Tway.) I have had my license for decades inc cdl. Have been the only driver in our group to handle the bigger trucks. Having to wait almost 30 minutes for my license to be validated by bots was an insult. The pics loaded by the previous driver didn't show the significant damage to the truck. Always check. Always. We left it with twice the gas we got it and that will go unnoticed. Just like all the lighters under the seats. No smoking trucks shouldn't have multiple lighters under the seat. AND... did the last renter haul carrion in the back? We opened the door and were met with the stench of death. Lysol made it barely packable. I will go out of my way to recommend no one use Uhaul after this.Sue I.
Le client n'a pas laissé de commentaire.VIRGINIA K.
Le client n'a pas laissé de commentaire.DAVID T.
Le client n'a pas laissé de commentaire.Robert A. W.
Improve your key access box for truck share. Its unacceptable to spend 30+ minutes attempting to gain access to the key then being told i need to take a different truck. There is absolutely no reason that I had to contact customer service multiple times to complete my pickup. Also, require your dealers to maintain a clean and open area, truck was backed over an old burn barrel in the parking lot by prior renter.DILLON F.
Le client n'a pas laissé de commentaire.Pauline S.
Le client n'a pas laissé de commentaire.Gonzalo M.
Le client n'a pas laissé de commentaire.Donald H.
Rob was very helpful. Took care of a electrical problem with the trailer on the spotTom B.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.Noah B.
Le client n'a pas laissé de commentaire.Nathaniel P.
Great service and Rob was great!Ronald T.
Le client n'a pas laissé de commentaire.ken N.
Very helpful, friendly, knowledgeable and had just what we needed!Pitt P.
Le client n'a pas laissé de commentaire.jacqueline C.
Le client n'a pas laissé de commentaire.Miles K.
From start to finish we had problems. I called to book and they told me since the location was going to be closed we needed to book online. So I did. After booking and them taking the deposit they called to tell me a tell me the truck i paid for wasn't available. Well then why did it allow me to book It? So the rep set us up with a truck 30 minutes from our house instead of the location 5 minutes away. We had a horrible time with the Mobile pick up. We are in our 30s and would consider ourselves tech savvy. You locked us out of the account upon arrival and log in to try to start pick up. Had to wait on hold to get a customer service agent. After an hour of issues we finally had the truck and left. The truck was basically on empty. Our appliance dolly was not inside the vehicle and the location wasn't open. When we called to tell them we needed refunded for the dolly since it wasn't in there i was told by the rep to drive 45 mins to a location that was open to pick it up. No, we were already out an hour of moving time and our help was waiting around for us. Absolute nightmare from start to finish.Mark M.
Rob and his staff are fabulous! The whole experience was smooth and seamless. Wouldn't rent anywhere else.Sherry M.
The location was fine. That wasn't an issue at all. The check in process after hours via the app was an absolute disaster and extremely frustrating. The check in process took almost an hour and two phone calls to customer service, the second of which, I was hung up on by the customer service rep. I honestly could not be more dissatisfied with my uhaul experience.Dash H.
Le client n'a pas laissé de commentaire.Chantell T.
Le client n'a pas laissé de commentaire.jeffrey F.
Very nice people.Frank A.
Le client n'a pas laissé de commentaire.esteban P.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Eric D.
Le client n'a pas laissé de commentaire.Paul H.
All arrangements were done online, including the streamlined pickup option (sending copies of driver's license, etc), and pickup was so quick and easy. The employee who assisted with hookup was very friendly and helpful.Jon B.
Floors were dirty however keys were in Dropbox so assume it had just been returned. The staff was great, friendly, and helpful. Would definitely recommend Southtowns Tireman to others. Very good rental location.Robert F.
Le client n'a pas laissé de commentaire.Ashley B.
Le client n'a pas laissé de commentaire.Jill H.
Rob was helpful, funny and and most of all very professional. We couldn't be more pleased start to finish.SHERRY M.
Le client n'a pas laissé de commentaire.Charlene B.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.esteban P.
Le client n'a pas laissé de commentaire.Alan M.
Everything went well. Thank you for being in our area.MARTHA S.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Ron J.
Everything was fine. Except I still have not received my 100. deposit back. Merci.Donald M.
Rental location was very friendly and had several trucks to choose from. The truck however had one major flaw. The â€œmom's atticâ€ space in the box leaked water. Not sure where it was seeping in, but after a half hour of driving in rain the entire upper floor surface of the box was soaked and it eventually dripped down to the main floor of the box. Cardboard and waterâ€¦. Not a good combo.Michael H.
Everything went greatDUANE S.
Uhaul was hard to drive along of play in the steering wheel with not much reaction to tiresChristie G.
Le client n'a pas laissé de commentaire.Ken H.
Extremely friendlyShane B.
The truck was clean but the front end parts are worn and very loose causing the truck to shake and make steering difficult.Todd C.
They went above and beyond to make this a worry free rental experience. Highly recommendDOUG C.
This was not the location that I picked when I booked online. Was called the day before to pick up the trailer at a different location that was 30 minutes away. Went to pick up the trailer and was told that they do not have the dolly or the blankets. Told them that was a problem and they told me I had to take it up with U Haul! Asked if they could find out if the original pick up point had the dolly and blankets and was told that would be up to me. Not very satisfied, had to go to the original pick up location. Got our blankets but no dolly. My question is why even bother arranging online if what you need is not going to be there? Took more of my time and gas to drive and not get what I had arranged to pick up!Daniel B.
Le client n'a pas laissé de commentaire.Karen J.
Headlight was out. Could not return with app...wouldn't take photo of dashboard. (That was step 1...who knows what the remaining 4 steps were) Never again!Donald S.
Le client n'a pas laissé de commentaire.COLTONJAMES D.
Easy going staff, plenty of space at their lot to maneuver your rental vehicle.MATTHEWJAMES N.
Le client n'a pas laissé de commentaire.RANISHIA S.
Le client n'a pas laissé de commentaire.Angela W.
Very friendly and helpfulJOHN K.
Picking up the trailer was very easy and the people were great. However dropping it off in Cayce SC was not a good experience. Rude and unprofessional people.Debra S.
Le client n'a pas laissé de commentaire.Brad K.
Le client n'a pas laissé de commentaire.Steve R.
Nothing everything was greatHARRYR H.
Le client n'a pas laissé de commentaire.Alexander K.
I decided to rent a uhaul at the last minute to move my brother. It was the best decision of the day and worth every penny. It was the first time I used uhaul and I'll use uhaul again. For $150 I got use of a heavy duty enclosed truck, unbeatableKENNETH P.
Le client n'a pas laissé de commentaire.Robert W.
This location was easy to pick up and drop off. Super nice staff would recommend to anyone looking to rent a uhaulTammy H.
Everything was great. Secretary was so kind and reassuring that everything would be ready for us upon pickup. Thank you for a smooth pickup and answering any questions we had.Michael I.
I would recommend outdoor lighting on the side of the building where all of the UHaul rental trucks and trailers are stored, for folks who are dropping off (like we did) or picking up after dark.Christopher K.
Le client n'a pas laissé de commentaire.Michael M.
Diapointed that after ordering 3weeks in advance got a call 3 days before stating that I wasn't able to get the 26 foot truck that I ordered, otherwise everyone I interacted with was greatMary V.
Staff went out of their way to make this a great transactionMichael K.
Nothing I can think of, the people at the Southtown Tireman were absolutely great!JOHN S.
Local source for the U-haul trailer I needed. Service was friendly and paperwork quick. Just what I needed.Ray L.
Le client n'a pas laissé de commentaire.PENNY A.
Le client n'a pas laissé de commentaire.Tim M.
no problemsmichael B.
Le client n'a pas laissé de commentaire.MACK B.
Le client n'a pas laissé de commentaire.Renay R.
Le client n'a pas laissé de commentaire.Stacy G.
Le client n'a pas laissé de commentaire.Steven H.
I didn't get a paper receipt prior to leaving the uhaul dealer. .That would have been helpful and would have saved some problems.Mack B.
Service was far superior to the pickup location.Jonathan M.
Actually, it bad experienceAbdullah O.
Le client n'a pas laissé de commentaire.Jennifer T.
Having to do everything over the phone was the worst experience of my life I was late for my own daughter's baby shower and returning it was just as much hell Never again will I do that or recommend that to anybodyCheryl B.
The phone pick up process didn't work, had to call, took over 45 total. Upon finishing and filling the tank, there was a leak and could not fill it resulting in more delays, complications and expense. Also, given the runaround regarding sizes at local locations to begin with. This location was fine, just not happy with the entire process.Kenneth W.
Le client n'a pas laissé de commentaire.Colleen N.
Le client n'a pas laissé de commentaire.Simon K.
Not much, this was the best service I've had while renting a U Haul trailerBrian S.
Quick and easy pick up and drop off.Camillo O.
These folks were excellent. I was sent to them by another U-Haul agent who had my reservation, but their equipment had non operating lights.Raymond G.
Le client n'a pas laissé de commentaire.Jim W.
Le client n'a pas laissé de commentaire.Spencer M.
Le client n'a pas laissé de commentaire.KEVIN B.
Your web-site is not the easiest to navigate, or to change things like dates for use, etc. I had to call a couple times to try to make changes, and even the service reps had trouble making the change to the "return date". Everything else was easy squeezy. Worked great.Matthew M.
Not charge $15 for cleaning a truck that wasnt dirty on return I cleaned itlarry M.
The people at Southtowns Tireman we're all friendly and helpful, especially considering it was 8am! I've already spoken to them about my next rental in a couple weeks!Earle G.
Services supplémentaires à cet emplacement
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!