Always a good experience at this location
JAMES H
Customer Reviews for Southwind Storage Mountain Home
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The employee's attitude was lacking. I thought since I only had the transporter for a few hours I would not be charged for 2 day rental.I just thought he could have looked into it for me instead he said he could not do anything.
RICKY GLocation was busy with only one employee, but he was efficient and moved through the pickups and drop-offs nicely.
DAVID CExcellent service à la clientèle
LISA TCheck in was easy and return was easy. The people were very friendly and helpful
TOMMY WJosh at the Mountain Home AR facility was superb. He hooked us up with the location on Glenbriar and excellent experience. Wish the one in Flippin, AR was as great.
JOHN BExcellent service à la clientèle.
JAMES REverything was good
LEE SSteve was very helpful recommending the cargo trailer to make this 2145 miles from AR to OR.
DAVID VExcellent service
DANNY CSteve Phillips was so professional in the way he treated us upon our first in person meeting. Working details and contracts out over the web was easy thanks to Steve Phillips.
Jeff STo start I have a very long mostly happy relationship with Uhaul. This experience was not terrible, but not ideal. To recap.... I set up an appointment over 10 days in advance for a truck, car dolly, boxes, and a hand dolly. I went by to pick up the boxes 4 days early to pack and they were out. I saw no place to store the boxes, which lead me to believe they did not carry them. He sent me to another location which was closed during normal hours of operation. I ended up going to Home Depot. On the day of pickup there was no hand dolly, nor car dolly. Since I was by myself I had to go back to the original location to pick up my car. I probably put on 20 miles before I started MY tasks that day. I went to another location, which was MUCH better run. He actually credited my boxes, which was not his error, then helped me hook up the trailer. The trailer it self was not swept. It was fairly new, and well cared for, which was very nice. Once I arrived in Woodville I had an excellent experience. It was above what I expected. Friendly, helpful and attentive. I gave an average score because of the Woodville and 2nd Mountain Home team. If entire visit was based on just my initial purchase location it would have been poor. You guys are in a tough business. I get it. BUT from my perspective I arranged early with plenty of time. I ended up making multiple trips to multiple retailers on a day that by design is FULL of hard work. I know it is tough to be flawless, but these are stressful days for movers.
michael eVey clean & organized facility. Friendly/helpful staff.
LARRY RRien
RODOLFO TThe equipment was reliable and clean
RODOLFO GGood transaction
STEVEN NDidn't see anything that needed to be improved. Outstanding service and equipment. Very happy customer.
WILLIAM MI had no experience returning UHaul equipment and the person I talked with told me all I needed to successfully return the trailer and he handled everything. Overall a great experience
ROBERT PAlways excellent!!
DAVID LEveryone on both ends of my trip was so nice and helpful.
CATHY TSeveral uhaul locations in my city. My drop off location was less than a mile from my home.
Steve HWe have rented twice from this location and will rent again Very friendly and helpful here and will recommend
DOROTHY GWe were pretty happy with everything. Will go back again when I need to rent help from uhaul. Merci!
MICHAEL GThe attendant was very helpful and friendly , he made it a good experience. I had surgery on my wrist recently and he helped me hook up trailer snd unhooked it when I returned it. Merci
RALPH KSteve is very helpful. He even stayed late after closing a couple of rentals ago in order to help me with a family emergency, when I needed to rent a car hauler when my son was stranded 400 miles from home. Southwind Storage is very highly recommended.
AUBREY SExcellent service à la clientèle
LISA SExcellent Customer service from Steve Phillips, easily located with good directions and signage. Flexible and accommodating he is quite an asset to the company.
DENNIS WThe tires showed worn and ended up having a blow out with a 3 hour delay in our trip but uhaul helped find us a repair shop to come change 2 tires Thankfully our items were not damaged
Kathy DMet me on a Sunday to pick up the truck!! Awesome!!
OSCAR JThe gentleman seemed bothered by having to deal with the turn in. I mean he wasn't rude, it was painless. Just seemed like he didn't want to deal with it
CHRIS MSteve was great. Talking with him was delightful with his knowledge of UHAUL. I rented one of his units and liked the pavement.
DAVID VHad a great experience with the staff member Very efficient and friendly and was very helpful hooking up trailer.
CYNTHIA GNot much. All went well. Steve at Mountain home U-HAUL was GREAT!!
Richard PExcellent manager at this location.
James HThis is my FAVORITE location!! Steve is great.
Lori SNo problems. Great truck. Friendly helpful associate. Fair price.
Lou Sit was great!
mark gGreat customer service, facility, and equipment.
Dennis RSteve was the man running the counter; absolutely very helpful, friendly and customer minded. Enjoyed meeting him!
Steve LThe manager Steve is very friendly and accommodating. I will recommend this UHaul location over any other in the area.
Eric TAll good!
DENNIS RI do not know of anything.
Tina PSince they added on the multiple storage buildings, they have decreased the size of the return area for Uhaul trucks and trailers. If you going during business hours it is not as bad, but it is dangerous if you have to back in off the street to return a trailer after hours. We will start using the other location in Mountain Home to return equipment after hours that has a larger area that is well off the street.
Scott HI have no complaints at all. Steve was professional, efficient and friendly. The location was clean and easy to maneuver in and out of. I've used this business in the past and will use them again.
richard tGreat job all around….
joseph fNice friendly service
THALE BDon’t lie
Tim RThe Springfield drop off location was punctual and efficient.
Daniel GSouth wind storage in mountain home arkansas is the place to go. Manager is excellent to work with!!!
Sheri TThe facility is spotless and well organized, and the customer service is top notch. The equipment was also clean and ran reliably well. I've rented from UHAUL in the past and will continue to do so whenever the need arises for me. When I do, I will choose Southwind Storage without hesitation!
Robert KRien
Pam S