Should have had more information on what to do to drop off. Uhaul drop box was behind buildlng and there were no signs to tell you so.Penni H.
Customer Reviews for Spare Parts Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
New Philadelphia, OH 44663
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : 9h am à 1h pm
- Jeu - ven : 9h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There is a need for the smaller enclosed trailers.ROBERT F.
The AC did not work on a 85 sunny day. I believe u all should give some kind of discount.Tim O.
When placing order people should know that it is a drop off only and to call the person. Wasn't sure if I was in right area. Guy was nice just would help people in the future.Troy B.
Le client n'a pas laissé de commentaire.Zara G.
Very satisfiedDavid W.
Customer service was easy and the guy was very kind and helpful.Michele L.
I was charged for 2 days of use even though I returned the truck in 12 hours and did online check in. I complained and was STILL charged for 2 days. I plan to do a follow up with a corporate office today to have the 1 day use charge returnedJoshua D.
Great transactionPeter J.
Le client n'a pas laissé de commentaire.RICHARD G.
Le client n'a pas laissé de commentaire.Joshua B.
Did not have many pick up location options for a car transporter. Was reserved at the nearest location with inventory. This u-haul was conveniently located on a large lot and wide street. Was assisted by a very helpful and knowledgeable representative. One suggestion... they could sell towing products; tie down straps, extra lights, tarp, etc.JUAN A.
Le client n'a pas laissé de commentaire.Pierre C.
There was no one there and no drop box at 1 North 2nd Street, Dennison Oh.Kenneth M.
Le client n'a pas laissé de commentaire.Roger R.
Highly recommendJim B.
Gave me a truck with a broken exhaust pipe. Also still owes me a partial refund for having to go from a 20ft truck to a 15ft truck.Preston P.
Le client n'a pas laissé de commentaire.HARRIET H.
Very Easy process to pick up a trailer to haul a recent furniture purchase home.JOSEPH N.
Dolly was very rusty and made marks on the furniture due to this. No washer fluid.Steve A.
Le client n'a pas laissé de commentaire.Logan D.
Le client n'a pas laissé de commentaire.Stephanie I.
When I received the truck it had no gas in it. Put a total of 310 in it before returning it.Mason M.
better hoursDONALD M.
Very good experience Thank YouBob C. | Expérience générale
Advanced notice when the pick up location changed. I chose a location, confirmed it & then when I was remotely picking up, the location changed at the end of confirmation. Luckily it wasn't too far away, but still a bit irritating.Veronica K.
Le client n'a pas laissé de commentaire.TOMMY T.
Everything was wonderful on time great people to work with highly recommended to rent therejohn B.
Le client n'a pas laissé de commentaire.SHAWN A.
Le client n'a pas laissé de commentaire.EDWARD T.
Very friendly and professional ownerPeter A.
Le client n'a pas laissé de commentaire.JAY S.
Le client n'a pas laissé de commentaire.MARK M.
Tim is a real great Bussiness man to deal with.MARY D.
Le client n'a pas laissé de commentaire.Tonya M.
Took 40 minutes to rent a trailer.RYAN M.
Very good experience. Very helpful and accommodating!Roger M.
Le client n'a pas laissé de commentaire.JAMES K.
We were very satisfied with using Spare Parts Storage. If we plan on using again in the future we will contact you. MerciAngela S. | Expérience générale
Le client n'a pas laissé de commentaire.DIRK S.
Rates were high, but equipment was perfect. Did everything online but when picking up, had to do everything again. A little time consuming.Mary H.
Tim is exceptionally helpfulJACK T.
Friendly and helpful service.JOSEPH B.
the owner is a well polite owner i had a good relationship with himHarold N.
the service was excellent, in a good location, andvery good value. It made my moving experience much easierLYLE W.
Nothing. Everything was ready and the service was exceptional.JASON B.
Le client n'a pas laissé de commentaire.thomas J.
The girl who helped went above and beyond. Extremely good worker. Ty.Pamala O.
Le client n'a pas laissé de commentaire.Lonnie G.
Went well no problems Friendly and helpfulROY Y.
They went above and beyond to help !Debbie W.
Le client n'a pas laissé de commentaire.KENNETH M.
One turn signal didn't work and I never received the furniture pads. I checked the turn signal by hooking up a trailer I own and the turn signal workedTYLER M.
Le client n'a pas laissé de commentaire.CHESTER H.
The drop off address was incorrect. Luckily there was a maintenance man at the coin laundromat that was able to tell me where to go - which was about 10 minuets down the road from the original location.HILLARY H.
Le client n'a pas laissé de commentaire.Marabeth Q.
Le client n'a pas laissé de commentaire.CHRISTOPHER R.
Woman who checked me in and out was fantastic. Great under pressure of a busy, end-of-month Saturday, knew they system well to get me checked in and out quickly (even when I wanted to make changes) and accommodating. So much better than other experiences I've had renting trucks.VICTORIA M.
Le client n'a pas laissé de commentaire.JOSEPH K.
10 points here . Super smooth transaction.VAN F.
Great experience. Mr, Bober was terrific. Truck was nearly new 1750 miles. Will use when needed again.DONALD Z.
Said was 1/4 tank of gas, yet the gas light was on. I returned with just over 1/4 tank. Uhaul quoted 90 for 15 ft truck and 10 for a dollie. Price was 112 before insurance.Neda D.
Agent was friendly and very helpful, in and out in no timeâ€¦GARY S.
When a person who has rented a truck and requests an additional day for rental, the process should be a matter of a phone call and processing the card on file again.RICHARD O.
I was surprised that I was only required to submit pictures of the interior cleanliness when I dropped off the van. I expected I'd be asked to take pictures of the exterior since I approved exterior pictures before I could pick it up. That made me feel a bit nervous.Christine W.
Le client n'a pas laissé de commentaire.Julio M.
good price and prompt service quick in and drop off.Rich R.
Very efficient and friendly. Explained things and was helpful.ROBERT F.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
As a first time U-Haul renter, I found the transaction went flawlessly. I would rent a U-Haul from this location again. I greatly appreciated that this location was close and convenient.Debbie R.
Keep up the good work. Thanks for helping me complete my task successfully.DAVID K.
Le client n'a pas laissé de commentaire.BROWSE A. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
exceeded expectations.DAVID R.
Le client n'a pas laissé de commentaire.Katherine S.
Le client n'a pas laissé de commentaire.MARSHA W.
Le client n'a pas laissé de commentaire.Michael B.
Tim and his staff do a great job. It would help to have more equipment available to Tim during peak times but all in all, he is the best around.Michael B.
The Bowers Ave location was not open. I spoke to person on phone and left keys and contract in lock box.SHERIELOU R.
Le client n'a pas laissé de commentaire.Timothy M.
Le client n'a pas laissé de commentaire.PAULA T.
Le client n'a pas laissé de commentaire.MICHELECATHARNIA C.
The truck needs to be taken in for maintenance. Had a problem with the steering and the overall ride.Michael B.
The guy was an hour late! We were supposed to pick up the truck at 9 a.m and he didn't show up until 9:50 After we called the MANY #s this place has. When we complained the owner proceeded to tell us he should have canceled our order due to ill staff. Next time cancel it instead of trying to act like you did me a favor being an hour late. Totally unprofessionalWeldon B.
Le client n'a pas laissé de commentaire.Sabrina B.
No one there and when you called the number it just rang in the office where there was no one. Not sure if you needed to rent from them how you would.Robert Edward H.
I wouldn't reccomend uhaul to anyone. while the location itsself was fine and the lady that worked there was great, uhaul itsself i had issues with the entirety of my planning. i'm never using uhaul again.WILLIAM A.
When you give the measurements of your trailer give the measurements of the opening so people can fit things into the trailer not the measurements of the exterior. We drove an hour and a half with your trailer and did not realize until we open the doors that you have a frame around it that cut 4 inches off the height and width that you listed. So we basically paid to travel three hours with your trailer and return it and now I have to pay extra to have them delivered to us.RICHARD F.
Mirrors need to be adjustable to see out of. I had to lean way over to the right to see out of passenger mirror. Leave a tool in vehicle so it can be adjusted as need for each driver. MerciRHONDA H.
Le client n'a pas laissé de commentaire.Hanson T.
The equipment was rusty that my car was on which was connected to a U-Haul.KIMANI S.
great place.CONNIE R.
Le client n'a pas laissé de commentaire.Craig C.
Worked perfectly,great job. Thank youMICHAEL M.
They went above and beyond to make it a good experienceJOHN L.
Le client n'a pas laissé de commentaire.Mary L.
I did not expect to drive 30 miles to go to this pick up location when the one I expected was within walking distance from my departure location. Windshield was dirty, TPS system not functioning. you need to do better.HUGH G.
Great from top to bottom!DAVID M.
Le client n'a pas laissé de commentaire.Rachelle M.
No need for improvement, the owner of the store was courteous, friendly and helped me with everything I asked for. Would gladly go backROBERT D.
Le client n'a pas laissé de commentaire.Mark N.
Le client n'a pas laissé de commentaire.ron H.
Jamie was very helpful and the storage unit was perfect.KELLY A. | Expérience générale
The facility and its staff were helpful in acquiring the specific sized unit that I desired. I will recommend this facility to all my friends. A special thanks to Makaya for her assistance.michelle h. | Expérience générale
Highly recommend this storage area for anyone in the area who needs one. The rates are reasonable and management is a pleasure to deal with.Dave P. | Expérience générale
The gentleman I dealt with was super friendly and my storage unit was clean and readyPrivacy R. | Premières impressions