Évaluations des clients Speedy Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Speedy Mart

Cote générale :

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MONTE S.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER T.
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Arrived to pick up the truck at 10:00 AM Sharp. The man in the store gave the impression he had no idea what he was doing. The reservation had everything needed for my trip. He then removed the insurance for some reason. I clarified insurance was already added since the original reservation. This caused a half hour delay because he had customers to tend to in his convenience store. Dirty windshield.

CHARLENE P.
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Le client n'a pas laissé de commentaire.

april C.
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Le client n'a pas laissé de commentaire.

DELMAR N.
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The agents were excellent!

Gary C.
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All was perfect. Gentleman was friendly and professional

esta B.
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The right hand rear blinker did not work. Perhaps, service electrical wiring more often.

SANDRA M.
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Le client n'a pas laissé de commentaire.

Luis A.
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Le client n'a pas laissé de commentaire.

Frederick K.
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Better customer service in helping with trailer attachment.

Robert P.
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The truck was dirty with bird poop all over the front and windshield. The location is terrible. The gas gauge was only on 1/8 of a tank and we had to stop at the first gas station to fill up. I've rented multiple trucks from UHaul over the years with no complaints.

ALFREDO O.
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Le client n'a pas laissé de commentaire.

Jennia S.
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Le client n'a pas laissé de commentaire.

Anthony D.
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I checked in online but still had to deal with the clerk. It was a mess. Not happy at all with the experience

velma H.
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Le client n'a pas laissé de commentaire.

TIMOTHY F.
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Le client n'a pas laissé de commentaire.

NANCY N.
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It took too long to complete the transactions as the store customers were a priority to him.

Audley H.
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The failed to attach one of the safety chains. There is no excuse for such carelessness or such poor training. Clearly they did not know what they were doing. Even the chain they did attach was done incorrectly. I put the blame for this on U Haul. You should train your dealers.

HELENA ANN D.
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Le client n'a pas laissé de commentaire.

crystal M.
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Nothing. Service was great!

MARCUS C.
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Le client n'a pas laissé de commentaire.

WENDY M.
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Le client n'a pas laissé de commentaire.

LOPEZ M.
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Le client n'a pas laissé de commentaire.

paul E.
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The owner of the convenience store was trying to help me pick-up my rental which also serving a long, steady-stream of customers. He had no other people helping him which led to not only it taking a really long time, but no one to help me attach the trailer to my U-haul, help me park my car on the trailer, etc. He also could not access my online reservation, so we had to do a new one that didnt have all my previous options (furniture pads, insurance, etc) selected. Thus, my furniture pads were forgotten and then an entire new contract had to be done which took over 30 minutes... just for furniture pads. It was exhausting and wasted a lot of time.

ALFRED C.
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Truck was filthy, not dirty but filthy! Mileage and gas readings were in accurate with the paperwork and the location and truck parked position made it very difficult to exit premises.

DANIEL IRVING N.
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Nobody at the store helped me connect my truck to the trailer (no help backing up to it, no help lifting the trailer tongue onto the hitch, and no help testing the lights). I hope that I don't have to rent from Speedy Mart again.

Brian N.
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The Equipment was clean but had some dents and scratches. Tires and hitch were in good working order.

Larry F.
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I checked in in advance, completed all information, and pre-paid. Yet it took + 1 hour of standing in a grimy convenience store while the clerk tried to do whatever and kept asking for information I had already supplied and then could not enter it anyway. Then I get the trailer which had no wiring harness. I cannot believe you put this place at the top of the list for me or anyone else to pick up anything. If you had any sense you would drop them from your franchise.

Alex H.
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Le client n'a pas laissé de commentaire.

Frank A.
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They didn't know what to do with my reservation Was there more then 45 minutes waiting and was been charged more then what it supposed a trailer rental with tax and all is 32.99 and the we're charging 59.99 ) I rent to offen and after all the paperwork was done I had to do my own hookup and was very bad service and experience. I would not come back and rent from the place .

Everett L.
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This UHaul service we used at the Speedy Mart location on Broadway in San Antonio was excellent, easy and accommodating. The staff was pleasant and made things simple with their can-do attitude. Thanks everyone!

Casey A.
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No assistance with the equipment. They had the trailers' hitches sitting on the ground so I had to lift it by myself to hitch it to my truck. Had I been a smaller or younger person, I would not have have been able to do this. The trailer was missing the light connector.

Keith H.
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Le client n'a pas laissé de commentaire.

Justin T.
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Le client n'a pas laissé de commentaire.

Kelly S.
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Truck interior was disgusting -- we cleaned it ourselves. Truck was not aligned -- we drove 950 miles with the steering wheel rotated 20-30° to the left. The man running the Mart was friendly and efficient, but all business.

Daniel Y.
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Good

alejandro G.
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Le client n'a pas laissé de commentaire.

Richard S.
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Le client n'a pas laissé de commentaire.

Marcus G.
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Le client n'a pas laissé de commentaire.

Cici F.
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Le client n'a pas laissé de commentaire.

Lorena B.
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Le client n'a pas laissé de commentaire.

Harold S.
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Le client n'a pas laissé de commentaire.

William A.
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There was no one present to assist me in hitching the auto transport trailer to the truck I rented. The location was not well-stocked as they did not have a furniture dolly. They were understaffed, as the only available people were also running the register of the convenience store where this uhaul was located.

theresa M.
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Online check in was a bit difficult but all was resolved

Richard S.
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Le client n'a pas laissé de commentaire.

erick M.
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I couldn't tell if it was a uhaul place or not bc it's inside a corner/convenient store. The rep servicing us was good and knowledgeable.

Mark F.
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Le client n'a pas laissé de commentaire.

Molly S.
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Le client n'a pas laissé de commentaire.

Jean F.
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The people who helped us at the Speedy Mart were friendly but not at all helpful when it came to hooking up the trailer (they gave us very quick instructions which I'm pretty sure were wrong. We ended up watching YouTube videos to figure it out). More importantly, though, the trailer we were given had a leaky tire. We noticed this when we were only 40 miles into our 1,400-mile trip and had to call roadside assistance. We ended up losing 3 hours to the issue. This could have been avoided by the Speedy Mart people checking the equipment to ensure that it was functioning properly.

Lisa R.
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Le client n'a pas laissé de commentaire.

larry B.
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It was a small mart, kind of dirty, and the proprietor asked me to take a picture of the fuel and mileage and didn't even check to see if the truck was OK or not. He was nice, but it just didn't seem like a first-rate approach.

Jens E.
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The customer service representative was inexperienced. I was given the wrong truck with wrong mileage and gas.

SUSANA R.
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Its been seven days since the rental and i still haven't received my deposit. I think they should had deposited the money back to my debit card instead of mailing a check.

Scott T.
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Very nice place. Gentleman very friendly and helpful! Thank you!!

Margaret C.
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Le client n'a pas laissé de commentaire.

Kevin K.
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Le client n'a pas laissé de commentaire.

Kenneth N.
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Le client n'a pas laissé de commentaire.

wayne G.
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Arrived early and no one could confirm my reservation until I went thru their "line" at the counter.

brian B.
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Le client n'a pas laissé de commentaire.

michelle L.
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Nothing!

DOUGLAS M.
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Professional customer service!

Steve Y.
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Nice people. Experience was smooth as silk.

edmir M.
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If acustomer is going one way, I do not like being charged for 4 days when I only needed it for one or two days max.

Brian S.
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Le client n'a pas laissé de commentaire.

Don B.
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Pull his contract with U-Haul. The guy could barely speak English, demanded that I return the TV box I purchased in AZ for my TV. Even called someone at Uhaul, and then said they told him I needed to return the box. I got on the line, and the lady said I did not need to return the box, I paid for it. She had to tell the guy I did not have to return the box. He grumbled over and over about this. Very rude. I will pay more and use Penske next time.

BRYAN T.
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Le client n'a pas laissé de commentaire.

Walter R.
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Le client n'a pas laissé de commentaire.

Derek E.
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Everything was great, Thank you.

MAJID M.
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The helper with trailer was excellent. The gentleman who helped to hook up the trailer was extremely helpful and professional. He went out of way and helped considerably. Thank you. Folks were very helpful but the location is a corner store and a lot of waiting time.

John M.
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Le client n'a pas laissé de commentaire.

Michael S.
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Great service. I manage a local storage property and we rent penske truck at our location. Love the fact you have low set trailers for cabinets and furniture I build. Makes delivery easier. Staff is always friendly and helpful. Thanks again.

Gustavo A . R.
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Having your info put online makes everything much faster max 10 minute process

Bruce B.
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Le client n'a pas laissé de commentaire.

mark S.
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excellent management and service. early early pickup available which is a big + I highly recommend them. It is a convenient store , a little different but excellent service nevertheless.

Andrea D.
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Le client n'a pas laissé de commentaire.

frank R.
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Le client n'a pas laissé de commentaire.

Jonathan T.
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Le client n'a pas laissé de commentaire.

Cion R.
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Le client n'a pas laissé de commentaire.

Aalim C.
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Keep it up just the way it is

Hector R.
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Le client n'a pas laissé de commentaire.

Jennifer L.
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Le client n'a pas laissé de commentaire.

Harry D.
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Le client n'a pas laissé de commentaire.

josu A.
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Le client n'a pas laissé de commentaire.

kahir C.
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Great service clean ??thank you ??

richard Z.
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Waited 20 minutes to rent, was asked to wait to ring up sales of beer, chips, etc on six customers then he took care of another 4, while he was on the phone! Returned that afternoon, same scenario another 15 min to check in trailer, this time add cashing Payroll checks for customers ! Will never go back!!!!!! Was sent to this location by San Pedro location, for lack of enclosed trailer at their location. This location on San Pedro was fine !

Edgar R.
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Le client n'a pas laissé de commentaire.

Matthew B.
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Inside of Cabin has dirt and stuff all over. Plus I reserved a box dolly. Not a appliance dolly . The response was this is all we have. I also reserved furniture dolly and they didn't have them. I was told I would be charged the estimated amount, not only was I charged that amount 2 other amounts totaling a grand total over $200 has been charged. My total bill should be $114. I want a call from someone ASAP!

Jon A.
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Le client n'a pas laissé de commentaire.

Jung S.
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Le client n'a pas laissé de commentaire.

Matt C.
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Le client n'a pas laissé de commentaire.

Robert S.
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Keep up the excellent work! Thank you!

Michael R.
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Not very clean. Should have a better setup to rent out vehicles. Felt like I was in a convenience store. Not very inviting.

Gabriel D.
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Le client n'a pas laissé de commentaire.

Gabriel D.
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Le client n'a pas laissé de commentaire.

Leah M.
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Store owner was very rude and of no help.

Ellen C.
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Le client n'a pas laissé de commentaire.

Gene M.
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Le client n'a pas laissé de commentaire.

David E.
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Le client n'a pas laissé de commentaire.

Diane B.
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Le client n'a pas laissé de commentaire.

James H.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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