Évaluations des clients Spring Garden Self Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Spring Garden Self Storage LLC

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MARTIN G. le

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Excellent service. No issues. Thank you!

STEPHEN I. le

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Le client n'a pas laissé de commentaire.

Joseph D. le

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Le client n'a pas laissé de commentaire.

norman B. le

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The truck was filthy outside and all four overhead corner caps (on the roof) were dented and/or broken. The clerk would not fill out a damage sheet because she said she had photos of the damage. However, she could not find the photos! When I demanded that she make a note on our contract about the damage, she got an attitude, like we were really being a pain in the butt. She also insisted that she had to physically run our credit card, even though it was properly recorded in our online account. This is why we do not want to rent from anyone except your large U-Haul centers!! On the positive side, she did give us extra mileage to accommodate the distance between the pickup and drop-off locations, and our home locations on both ends. I sincerely hope my credit card does not end up being run several times, and I REALLY hope no one tries to charge us for the overhead damage that she refused to properly document.

Christine P. le

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Both employees were very professional and friendly. I will rent from this location again!

ROBERT A. le

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Le client n'a pas laissé de commentaire.

Marilyn T. le

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Service was exemplary. Thanks for all the help. Trailer was in nice condition.

Delaney S. le

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Le client n'a pas laissé de commentaire.

stephen P. le

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Outstanding customer service. Very helpful. Best place to rent a uhaul in Volusia county!

Christopher O. le

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Le client n'a pas laissé de commentaire.

robert R. le

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the steering was not in good condition on the vehicle

Tane'qua G. le

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Le client n'a pas laissé de commentaire.

Angela H. le

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Le client n'a pas laissé de commentaire.

mustafa A. le

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Am sorry for the misunderstanding I want to different location by mistake and the office on spring garden is perfect and well managed

Kenneth V. le

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Since the equipment is separate from the office, I suggest that your online reservation system discloses that.

Earl S. le

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Le client n'a pas laissé de commentaire.

Jessica R. le

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Le client n'a pas laissé de commentaire.

Gail P. le

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Le client n'a pas laissé de commentaire.

Ocar R. le

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Le client n'a pas laissé de commentaire.

Sandy S. le

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Le client n'a pas laissé de commentaire.

Simon P. le

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Le client n'a pas laissé de commentaire.

Angela V. le

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Le client n'a pas laissé de commentaire.

Scott J. le

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Le client n'a pas laissé de commentaire.

Roseta H. le

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Le client n'a pas laissé de commentaire.

John P. le

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B more considerated

Linda S. le

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Best u haul place in Deland

Jose B. le

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I was trying to upload my ID on the app but it didn’t do it. Can you please fix the problem, thank you....

Eugene G. le

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Le client n'a pas laissé de commentaire.

Melanie H. le

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Great customer service at Spring Garden Self Storage. The truck was in excellent condition. The rental transaction smooth and easy. Thank you.

Sarah B. le

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I cant tell you how wonderful this experience was!!! Yvonne made it soo easy and not stressful for me. It was a last minute rental and she made it super easy for me. Another location was suppose to help me and I'm still waiting for a call but after 20 min and I didn't hear from anyone I called Spring Garden Storage and she knew Exactly what I needed. I will be back and recommend them for sure! They will be who I call for my next move.

gabriel M. le

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Need follow up the conditions on the trucks in my experience my truck stinks very bad !!! Not a great experience!!! Need improvement.

Gregory G. le

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Equipment kept in a large area. Makes it easy to maneuver in and out. Easy drop-off. It took a little longer than usual to pick-up because U-Haul network was acting slow. Not the fault of the location. She did her best to expedite. Would definitely rent from this location again!

James A. le

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Great team at this location.

Dan O. le

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Le client n'a pas laissé de commentaire.

Kaley G. le

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Le client n'a pas laissé de commentaire.

Sharon S. le

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Le client n'a pas laissé de commentaire.

Clay T. le

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Le client n'a pas laissé de commentaire.

Karen G. le

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Le client n'a pas laissé de commentaire.

Seth B. le

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The U-Haul truck that we rented was very clean, however the cargo area leaked.

Shirley B. le

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I am not putting items in storage. This reservation was cancelled S. Burke

Anthony B. le

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Claudia was great to work with.

Brandon S. le

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They finally fixed the problem that the last two U-Haul involved in the situation couldn’t

Carlene N. le

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Le client n'a pas laissé de commentaire.

Gerald G. le

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Le client n'a pas laissé de commentaire.

Emma G. le

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Front desk staff is awesome. greeted us with a friendly smile.

Stephanie J. le

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Yvonne and Claudia were very nice and went out of their way to help us with our situation. Its people like that that would bring me back again and again

Brenda L. le

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Nothing

Ulyses C. le

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Not a thing. Customer service was excellent at this location.

William M. le

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Le client n'a pas laissé de commentaire.

Virginia S. le

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Le client n'a pas laissé de commentaire.

mike K. le

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The staff here is simply the best.!!!

KEVIN A. le

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Windshield was all nasty on the inside. Truck needs to b properly detailed

Rob B. le

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Le client n'a pas laissé de commentaire.

Florencio R. le

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Great customer service

Iris M. le

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I decided to move closer and did not need the facility. They were prompt in answering questions about the unit.

Keywon B. le

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Le client n'a pas laissé de commentaire.

Dean R. le

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Great customer service! Made me feel welcomed and important. Loved the experience

BREANNA D. le

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Had no issues

Jose A. le

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Everything was very easy

Mark P. le

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Le client n'a pas laissé de commentaire.

Joy G. le

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Le client n'a pas laissé de commentaire.

Matthew L. le

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U Haul changed pick up location 24 hours before scheduled pickup time. I selected a 7AM pickup time and was told I’d be given a lock box code to pick up my key since 7AM was before business hours started at the pickup location. After 45 minutes on the phone with customer service I was finally given the code to get my key just to open up the U Haul and see that none of the equipment I paid to rent was loaded on the truck. The only pleasant experience I had was with the employee at the pickup location who showed up over an hour before the business opened to provide me with the equipment I paid for. The truck ran great and drop off was easy since all I did was drop off the key. Be sure to call and confirm your pickup time and business hours of your pickup location before having all of your plans set in stone. This cost us valuable time we didn’t have when moving and had to reschedule cable/internet installation for a new day.

Donghwi K. le

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Le client n'a pas laissé de commentaire.

Pedrito R G. le

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Have a more efficient truck!

Sunshine B. le

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Le client n'a pas laissé de commentaire.

Les C. le

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Le client n'a pas laissé de commentaire.

Julian D. le

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Le client n'a pas laissé de commentaire.

Debroah H. le

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Le client n'a pas laissé de commentaire.

Victor C. le

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Le client n'a pas laissé de commentaire.

richard S. le

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Le client n'a pas laissé de commentaire.

Earl H. le

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Le client n'a pas laissé de commentaire.

Peter R. le

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My experience was great.

Aaron L. le

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Le client n'a pas laissé de commentaire.

Miguel T. le

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The lady was unprofessional, rude, entreated us like a nobody. As we got there she was on her personal phone and took her time to take care of us. When she did, she tried to rush us out . At one point u had to tell her to calm down and hold off, because she was just in a rush. When we asked a question regarding the invoice or bill, all she said was it's right there, pointing at the card reader. I never ran into an unprofessional person in a business. I work at a retail as a manager for fourteen years and never treat my customers the way she did. When I told her I was going to call corporate, she replied, "go ahead, this place is not own by uhaul. I will never rent a uhaul again. I will inform my friends, family and anybody including social media of the bad experience we had to go through. I am requesting that a manager or corporate receive this and call me.

Gerald G. le

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Le client n'a pas laissé de commentaire.

Stacy K. le

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Le client n'a pas laissé de commentaire.

lewis J. le

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You guys are doing a fabulous job. We appreciate also that you have UHaul boxes, tape etc. for sale. In fact, your store was the only place we could find the Kraft paper tape. The other kinds either do not stick, or they just peel off too easily. Keep up the good work!

Steve L. le

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The staff was excellent and very helpful in a very hectic point in our life

RANDALL F. le

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The air conditioner did not work. The driver side rearview mirror shook so much I couldn't see anything in it. The power steering was barely working at slow speed. The truck shook a lot over 60 mph.

Jim D. le

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Excellent customer service

Scott F. le

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Le client n'a pas laissé de commentaire.

Esteban O. le

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Le client n'a pas laissé de commentaire.

Richard W. le

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Friendly and helpful customer service

Lisa W. le

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Very friendly and helpful staff!

Emma G. le

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Le client n'a pas laissé de commentaire.

Cynthia A. le

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Nothing. The agent I met at the location I got the U haul from was very helpful and understanding

Kimberly S. le

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This UHaul location is the BEST I’ve ever used. I have used, and will continue to use this site for all my movibgcand storage needs. Kudos and keep up the good work!

Ray G. le

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Pleasant efficient staff. I only wish they had the trailer I needed that could be rented one way.

KURT L. le

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Le client n'a pas laissé de commentaire.

Bianca B. le

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Le client n'a pas laissé de commentaire.

Samuel A. le

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Le client n'a pas laissé de commentaire.

Vincent A. le

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Le client n'a pas laissé de commentaire.

JEFFERY R. le

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Le client n'a pas laissé de commentaire.

Maximo R. le

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Le client n'a pas laissé de commentaire.

Elizabeth G. le

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Le client n'a pas laissé de commentaire.

Roseta H. le

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Everything was excellent except the hours. I like the 24 hrs access because of my job. But great everything else.

CHARLES H. le

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Quality service!

Lynda S. le

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Le client n'a pas laissé de commentaire.

ARTECIA G. le

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The storage unit was nice always monitored and they have moving trucks very convenient. Stored there for two years great customer service!

Eric L. le

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Le client n'a pas laissé de commentaire.

Jason M. le

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Great storage facility with plenty of space In the hallways and where you drive at. Easy access!

Kathy A. le

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I had to call around to find this drop off place, the original place I was given did not take drop offs. Fortunately the person that answered my phone call was kind enough to let us drop off our u-haul. U-Haul should really update their system so that customers don't have to hunt around for a drop off place.

William R. le

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Called facility and cancelled reservation due to change in plans.

Kevin B. le

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Absolutely loved that y’all hooked up with moving helpers. Was so easy to find help and fabulous not to have to load and unload. And as usual the truck rental was convenient , easy, and affodable. Just what the uhaul name means. Thank you

Sean L. le

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Very nice agent. I was glad the manager wasnt in, she's mean.

Julie Z. le

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Yvonne in Deland is a tremendous asset to your organization!

sandra R. le

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Very pleased to see that every thing went well.just happy people

John L. le

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Dash lights did not work on the truck so it was hard to see after dark.

Enrique R. le

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Le client n'a pas laissé de commentaire.

Bertha H. le

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THANKYOU SO MUCH, THERE IS NOTHING MORE YOU CAN DO. EVERYTHING WAS GREAT

Karen W. le

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The staff at Spring Garden is wonderful. They make everything go smoothly.

Jennifer T. le

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I Loved my time with Spring Garden. Yvonne and her staff were always polite, helpful and courteous. I will always stop in and say Hello whenever I am back in Florida. Thank you for everything ❤

Tiffany T. le

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Do not utilize Uhaul storage reservation for this location. Location does not accept reservations and is on a first come first serve basis. Why is this an option if it isn't available to reserve?

Julie H. le

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Great place!

Glenn M. le

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It is a typical storage unit. It is good that I can drive up to it and load/unload.

HAYDEN E. le

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Met my needs well, helpful, friendly staff.

Jessica K. le

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Friendly people and good for the price.

Michael M. le

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Fine.

ARNOLD M. le

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Facility very clean. Wait to get assistance longer than expected. Need more help. Person was very helpful and attentive once able to assist us.

ZOE M. le

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Great customer service! Clean, secure, and convenient.

DENEAN M. le

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Manager was very friendly and helpful. Facility is clean and easy to access

KEVIN S. le

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The unit was ready for me right away as promised. The paperwork was easy and I had no issues. The facility is clean the condition of my unit was as expected.

KAITLIN J. le

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Very clean and the staff is very friendly