Évaluations des clients Springfield Furniture Direct

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Springfield Furniture Direct

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dave U. le

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Train on how new computer system works

Rick G. le

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N/a

Roger B. le

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I would probably not do on-line check out again. Did not go smooth and the online CHAT never replied back to help. The APPROVAL step kept spinning. I was left at an unopened furniture store. Luckily the store had to drop by to check on another furniture order after I was there for 15-20 minutes.

petros T. le

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Le client n'a pas laissé de commentaire.

karla L. le

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Le client n'a pas laissé de commentaire.

Samantha S. le

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Le client n'a pas laissé de commentaire.

Lynn B. le

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Fantastic experience. The equipment and the location are EXTREMELY well maintained and the representative at the Furniture Direct location was friendly, accommodating and efficient.

Sahar J. le

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Le client n'a pas laissé de commentaire.

Brian F. le

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Equipment floor was dirty, started raining and water leaked into trailer. The whole purpose of renting trailer was to keep furniture from getting wet.

Kenneth R. le

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I am concerned that my truck was not reported as being received. In fact, the pick up location threatened police action. In the otherhand, this Uhaul convenience & overall availability rocks.?? Thanks, KR

Tim G. le

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Le client n'a pas laissé de commentaire.

Jennifer J. le

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Le client n'a pas laissé de commentaire.

brian L. le

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Le client n'a pas laissé de commentaire.

FRED B. le

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Le client n'a pas laissé de commentaire.

Danny T. le

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Le client n'a pas laissé de commentaire.

William N. le

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Was not told that my pick up was this location. Rented from Bruns Lane location which would have been much closer.

Timothy R. le

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The last two times I picked up I had to travel from Litchfield to Spring field. There are three U-Haul locations in Litchfield, and it would be much better if I could rent at one of those locations.

Charles W. le

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Le client n'a pas laissé de commentaire.

Don M. le

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Le client n'a pas laissé de commentaire.

Dennis M. le

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I would like to be able to pick up the equipment earlier in the morning.

whitney R. le

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Le client n'a pas laissé de commentaire.

Jeffrey D. le

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The rental agent installed the Auto Transport trailer onto my RV's trailer hitch. At that time I noted that 1 bolt was missing on the coupler, but he made no comment about it, so I did not worry about it either. The only repairs he made were to replace some rubber keepers on the safety chains. About 20 minutes later, while loading my car onto the trailer at another location, I found that he had not tightened the hitch to the ball, causing the trailer to come off of the ball while loading. During my trip the 24" 4 pin light pigtail became trapped in part of the coupler and shorted the system, including the fuses on my RV. I cut, spliced and taped the wires for the trailer pigtail, and replaced my RV's fuses so I could have tail, brake and turn lights, and continued my trip. The next morning, while unloading the trailer, I noticed that the remaining bolt (the only bolt) holding the coupler to the trailer tongue was broken and partially dislodged. I am lucky to make it 200 miles without losing the trailer...and my towed car! This auto transport trailer should have been inspected by the rental agent and taken out of service long before I arrived to rent it. The rental agent should have been qualified to install the equipment he rents!

le

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Le client n'a pas laissé de commentaire.

Jeremy L. le

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Le client n'a pas laissé de commentaire.

elizabeth K. le

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Le client n'a pas laissé de commentaire.

James W. le

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Le client n'a pas laissé de commentaire.

WILLIAM M. le

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truck was not clean, trailer was not hooked up, (was actually parked in other business parking lot across the street) dollys and furniture pads weres not in truck when I got there to pick up (made reservation weeks ahead of time)

barry W. le

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1) This location is difficult to see and exit. 2) I reserved a trailer at another location much more convenient to me a month early, yet I had to drive to this location to get it. That's not the fault of this location, but of U-Haul policy.

Tiara W. le

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Le client n'a pas laissé de commentaire.

Scott C. le

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I got there at just about closing time, but the people stayed and took care of the check in for me. I appreciated the extra effort they gave.