Évaluations des clients Springfield Mini Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Springfield Mini Storage
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Randal H. le
I have used this facility several times. Staff is always helpful and friendly. I wouldn’t change a thing!
Antoinette M. le
Please explain any extra fees that may be charged at the time of drop off
David F. le
All went great ??
Joseph S. le
Richard is excellent! Have more 26 foot trucks available.
John H. le
Very nice gentleman helped me and made my experience quick. I will recommend his business and use him again.
Darrell M. le
Very easy process to pick up and return.
ronald B. le
I used the van to go to a 3day festival with 1000s of people most people sleeping in tents or in cars it rained and got cold people came by wished they thought of what I did with a air mattress coolers I think if you add some extra things for festival u could set them up for rent all over
Elyse M. le
The service at this location was superb! I will definitely return here next time I need a truck.
Glen H. le
The representative handheld equipment was not working correctly.He said this is not uncommon
James K. le
The person who checked my truck in was very personable and he got everything done quickly. I have rented here before and the operator is always very accommodating and helpful.
jerry M. le
Worst experience ever! Please call me..
Sloan T. le
It was perfect.
David G. le
Our location manager was having a hard time getting the equipment to show up on computer, even though it was sitting right outside the front door. The person that he had to contact about the situation was less than helpful to the site manager. Maybe you should start there
Alan M. le
We picked up a 5x8 trailer and got it home to load it. When we opened the back, we were hit with an incredibly strong musty smell. There was a hole in the back wall, allowing water in. A large portion of the back wall itself was spongy and the surface of the walls and ceiling were covered in mildew and mold spots. We drove it back and the gentleman there was very understanding and found us another unit nearby to exchange it for. This is our second time using this location, great customer service.
William L. le
Go see Richard Kaul with Uhaul, he'll take care of you.
Nathan H. le
This was not my preferred location. Nor the location I was originally told or contracted to go to. Imagine my surprise when I got to the original location and they didn’t have a 26’ truck nor my reservation. Thankfully he sent me 2 miles down the road to the new location. Then I was charged $1.50 for going 3.5 miles over the contracted miles. Imagine that. I went 4 miles extra to pick up my truck and had a 3.5 mile overage.
Randal H. le
Great experience!!!
Jacqueline D. le
Service was fast, efficient and easy. Great place. I use them every time I need a truck.
Daniel S. le
Equipment was in good shape, but they did not put the dolly that I requested and paid for into the truck.
David D. le
Stop giving lectures to strangers who don't care.
Brian S. le
Mr. Richard is always wonderful to work with and he has helped us quite a bit during our packing and moving.
Brian S. le
Richard is always helpful and has good advice regarding moving and storage. He knows his business and is always very friendly as well. If anyone is looking for storage or to rent a UHaul in Robertson County choose this business.
Louis V. le
Owner is very friendly and is willing to help.
LINDA A. G. le
The guy at White House garage (my first reservation) Dave was a rude *******. Thankfully, the Springfield guy was courteous, helpful, and a pleasure to do business with.
Brigette F. le
No drop box unless after hours. Was never greeted and had to wait on personnel for 15 minutes just to give the key to him.
Ricky K. le
Fast and friendly service. Thanks for your help!
Tracy B. le
Pick up location were very professional and helpful.
Chuck H. le
Always turn in equipment at same location when I return home. Richard is always pleasant, helpful, and on top of everything. Very good representative for Uhaul. AAAAA+++++!!!!!!!!
Jimmy M. le
Good service at this location , fire that lady at the otherone she had an attitude for no reason Soon as we walked in
Deborah S. le
New renter with uhaul. I dropped the key in the slot. But didn't know if there was anything else I should have done.
carrie T. le
Nothing. Service was excellent. The truck was in great condition and very clean. Thank you.
Kaitlyn S. le
The guy at the front counter was rude and grouchy. Replace him and this would be a better location!
lorenzo T. le
Change the management
tim S. le
great experience, friendly and helpful
Richard C. le
The original location in was sent to had nothing and the facility was boarded up. It cost me time and money as I flew from out of town to get the uhaull and relocate my household good to Texas. Nowninwas using UBER to get around and it cost me $60 to go find the 26' truck that I was supposed to have reserved at the original location.
Lisa D. le
This was easily accessed, and the man there was helpful and efficient. Great experience!
Gloria M. le
We swept the truck out like the sign said inside the truck to save $25 but we didn't get that credit.!!!!!! Maybe it's coming later, but overall experience was good.
Pamala D. le
Make the online process easier.
Mary D. le
Very nice man running the show over there. I appreciate him very much. Mary Duetz
Scott P. le
Fix your online program! I did the proper input on vehicle's for the tow dolly. During schedule and verified pickup in Nashville facility the tow dolly was confirmed as the wrong unit for type of vehicle! I had to drive 35 minutes each direction to Springfield to get the correct unit! I was offered a the full size flat bed trailer as a substitute! Thank you but that is a tremendous addition of weight and added sway control risk. Please note!!!!! This was a online rental and for Nashville! Nashville people were helpful in resolving a fix and Springfield was very helpful!
Melissa L. le
I originally reserved the trailer at another location, however when I arrived they said they didn’t have that size and I would have to go to the location listed above. I found this irritating that someone didn’t call me because I even called for the confirmation of the reservation. The location I picked the trailer up from was awesome.
Jennifer P. le
Keep doing what you’re doing!
Jackie M. le
Nothing. Everything was perfect
John H. le
Springfield Agent met me at the door with a smile. Very personable. Will use again and recommend to others.
Maria D A. le
Great service and great knowledgeable people! Pleasent experience! Thank you,
Stefania B. le
Excellent Customer Service, clean facility and always has what we need.
Electro L. le
The manager, Richard, of this location always does an excellent job of customer service. I have rented there for several years, never had an issue, and always have a pleasant experience. I would recommend renting from this location.
Jessie E. le
Staff was quick to help and super friendly. Will probably use this location again as it is close to my new residence.
Pamela B. le
UHaul rep in Springfield was great...Very friendly and helpful