Évaluations des clients SSC Auto Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de SSC Auto Repair

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Rebecca A. le

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Logan was extremely helpful. When I contacted customer service via phone I was unable to get the help I needed. He went above and beyond to make sure I was taken care of. He was what made my experience excellent!

Luis C. le

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Le client n'a pas laissé de commentaire.

Bryan E. le

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Le client n'a pas laissé de commentaire.

James W. le

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Le client n'a pas laissé de commentaire.

Anita S. le

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Le client n'a pas laissé de commentaire.

Johnny T. le

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2nd time using U-Haul and 2nd time got random fees from the rep messing up the order. After I leeway placed order online. He added a 2nd dolly and did not tell me I would get fees for mid calculating the Milage. What horrible service.

Douglas D. le

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Fast, friendly, a great value, and close to home.

Aaron G. le

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SSC was awesome! It was a great truck and a great experience!

Curtis R. le

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Le client n'a pas laissé de commentaire.

Megan S. le

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The employee was extremely rude and accused me of stealing a dolly that we brought. He threatened me to the point I had to call my attorney. I would never recommend this location and will let my friends and family know of this.

Henry D. le

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Le client n'a pas laissé de commentaire.

James K. le

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Very positive experience today! Thanks

Randy S. le

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Le client n'a pas laissé de commentaire.

Thaddeus L. le

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I was not aware nor was I told about needing to take photos of the cargo trailer when I dropped it off after hours. It wasn’t until an hour later and 40 minute drive each way I received a text message letting me know

Jeffrey R. le

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Le client n'a pas laissé de commentaire.

Andrew V. le

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Le client n'a pas laissé de commentaire.

Jeff L. le

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Le client n'a pas laissé de commentaire.

Nicole K. le

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Le client n'a pas laissé de commentaire.

Kendrick Y. le

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Just Fill up the fuel tank !! No of that 1/16 of a gallon B/S!! I put fuel back in and was still told that the fuel was low when I got my receipt, I still got charged again. 1/2 of a 1/16 low what the heck !!

Charles P. le

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Le client n'a pas laissé de commentaire.

Kevin J. le

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Le client n'a pas laissé de commentaire.

Jim H. le

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Drop off took about 2 minutes. Very easy!

Mark S. le

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Le client n'a pas laissé de commentaire.

Scott J. le

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Le client n'a pas laissé de commentaire.

Afton R. le

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Everything went perfectly smooth

jaeyoung Y. le

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Le client n'a pas laissé de commentaire.

Kimberly S. le

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Le client n'a pas laissé de commentaire.

Bryan E. le

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Le client n'a pas laissé de commentaire.

Ronald Z. le

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Le client n'a pas laissé de commentaire.

Montgomery H. le

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Le client n'a pas laissé de commentaire.

Kyle G. le

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We had exceptional service. The truck was new and clean. Clerk was kind and helpful. Thank you!

Kellen L. le

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Le client n'a pas laissé de commentaire.

chuck M. le

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Le client n'a pas laissé de commentaire.

jenn E. le

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Le client n'a pas laissé de commentaire.

Cesar O. le

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Le client n'a pas laissé de commentaire.

Jennifer C. le

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Le client n'a pas laissé de commentaire.

Corbett C. le

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They were informative and very helpful. Even inverted by ball hitch so I had more clearance with the trailer. First one to ever offer to do something so logical. Thanks.

Gina A. le

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Le client n'a pas laissé de commentaire.

Athens G. le

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The check-in process where you take a photo of yourself, drivers license and do the second verification should be completed before picking up the U-Haul. I thought I was just going to pick up the truck inspect it and etc. I didn’t know there was additional steps to be completed.

GEORGE R. le

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Le client n'a pas laissé de commentaire.

Mark J. le

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I am very unhappy with being charged a $28 "cleaning fee" which was sprung no us when paying via the app. This was never disclosed when we rented the truck. We used the truck for less than 8 hours, one way from Tucson to Phoenix, and did not make a mess in it. The truck was returned in exactly the same condition we rented it in on the same day. This hidden fee is unacceptable, and will hinder my future use of U-haul.

Justin K. le

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Le client n'a pas laissé de commentaire.

LYNN R. le

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Gaucho managed our reservation from my first phone call to the date of pick up... kind, helpful, friendly!! A WONDERFUL experience!! AND I REALLY appreciate being able to talk to the location we are renting from NOT a call center!! Not sure if this is how UHaul has gone back to doing business across the board or if JUST this location!! HIGHLY RECOMMEND this location and Gaucho’s OUTSTANDING customer service!!

William R. le

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Le client n'a pas laissé de commentaire.

Lisa H. le

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I believe Adam was his name was very helpful

Rick T. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Great service!

Jacqueline V. le

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Le client n'a pas laissé de commentaire.

Myra S. le

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Le client n'a pas laissé de commentaire.

David B. le

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Everything went fine. The think the guys didn't want to go out in the heat to make sure we dropped off correctly. The main issue I had was with your website and app for checking on the status of my rental. I will try not to use that again and call directly to a rental location next time.

Michael S. le

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Good customer service, everything was explained perfectly

John M. le

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Le client n'a pas laissé de commentaire.

Mark D. le

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Always the nicest guys. That’s why I keep coming back. Great job.

Doug G. le

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Le client n'a pas laissé de commentaire.

Kimberly F. le

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Le client n'a pas laissé de commentaire.

Timothy C. le

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Le client n'a pas laissé de commentaire.

Cameron P. le

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Le client n'a pas laissé de commentaire.

Ray L. le

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Le client n'a pas laissé de commentaire.

Wes C. le

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Le client n'a pas laissé de commentaire.

Kerry B. le

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Le client n'a pas laissé de commentaire.

Frederick C. le

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Nothing. Excellent Service.

John L. le

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Did a drop off Dropped keys in drop off box since it was closed

Larry R. le

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Young CSR guy was really nice and helpful and very quick...was nice that I was the only one there. Not super happy with UHaul for having to go out of my way for the pickup, but the upgrade was thoughtful. I will use UHaul again.

Jimmy R. le

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Le client n'a pas laissé de commentaire.

Lisa K. le

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I was charged to .y card for a damage that was faulty eqip.ent, not satisfied with customer service

GERARD M. le

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One of the best locations i have rented from.

Antonio L. le

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Le client n'a pas laissé de commentaire.

Shawn D. le

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It was quick and easy!! Thank you :)

Paula P. le

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Staff was very friendly and helpful, made sure the equipment was in good working order and answered all of my questions. Helped me hook up the trailer and made sure I was comfortable.

Elvis S. le

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Le client n'a pas laissé de commentaire.

Levi D. le

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Reluctantly I am posting this negative review and I hesitate because I know as a business owner myself negative reviews have a huge impact. On 4/22/19 I rented a 26 foot truck and moved one load. I picked up the truck at 10 am and from SSC Auto Repair. From there to the residence it is 3.7 miles. From the old house to the new house it is 6.6 miles. From the new house back to SSC Auto Repair 6.9 miles. When I add those numbers up I am totaling at 17.2. My debit card was charged for 58 miles that day. $118.00 Over charged by $42.00 I told Gaucho that it seemed high and he told me all he can do is go by what is in the system. Being tired and trusting Iust said ok and booked another truck for the next day. On April 23, 2019 I picked up a 15 jfoot truck and ended up doing three loads that day. So traveling a total of 50.2 miles and my total was $104.00 Gaucho refused to do any kind research or investigation on my behalf. He told me I needed to go to uhaul and take it up with them. I explained that I personally worked in Uhaul Corporate on Central right out of high school so I know how the company is. That the situation does not need to escalate over a mistake of $42.00 He would not let me talk to a manager so I told him I was not authorizing him to charge my account for the $104.00 because it doesnt make sense. He then told me he needed to close it out and I would never be able to use Uhaul again. I know this is a very simple solution that should have been handled there locally. Its simple. Its the principle of the matter but the lack of concern and the responses I was given when eplaining all of this was that I signed a contract and I go by what the system says. So I also need to mention that in the contract I found a hand written note that says "corner cap is torn with a temporary aluminum tape repair. Customer accepts the risk of water damage." I found that note today. I told Gaucho I trusted him and took the truck that morning unaware of any pre-existing damage and he needed to disclose that to me. SO now I have an act of dishonesty. This is a big deal. I have a moving company and when I do not have equipment available I come to uhaul. I have enjoyed and appreciated my relationship with Uhaul since I was 17 years old! I would not send anyone to SSC or even come back myself because I was pretty much told there was nothing they would do to fix this and in turn I was now not going to be able to rent any equipment from Uhaul again. All of this over a simple typo or just clerical error and $42.00. Unbelievable.

Kevin L. le

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Le client n'a pas laissé de commentaire.

deron M. le

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The individual who assisted me was awesome! Answered all my questions and made sure I was comfortable with my choice of rental truck. Very very awesome!

dean M. le

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N/A

Carlos O. le

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Great work, by far the cleanest rental I have had. The trailer chains, straps, and tires were in what looked like brand new condition. The service person that helped get the trailer hooked up was very professional.

Richard C. le

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Le client n'a pas laissé de commentaire.

JUDY N. le

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Le client n'a pas laissé de commentaire.

Cecila H. le

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The young man who assisted me did an exceptional job!!!

Kenneth P. le

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Nothing. The experience was great and the young man that helped me out at the location was extremely helpful and well trained. Thanks!

Justin J. le

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Le client n'a pas laissé de commentaire.

Amy L. le

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Le client n'a pas laissé de commentaire.

James K. le

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Le client n'a pas laissé de commentaire.

Homin K. le

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Le client n'a pas laissé de commentaire.

Ryan B. le

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Le client n'a pas laissé de commentaire.

Timothy K. le

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Le client n'a pas laissé de commentaire.

BRad B. le

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I was told by the pickup location that the delivery location was open til 4 and they were closed on the weekend. Either the software needs updating or your employees need better training.

James H. le

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Got the wrong dolly. I got a utility dolly instead of furniture dolly that I ordered. When I went back to return the dolly they didn't have a furniture dolly so I had to go to another Uhaul to get the furniture dolly. No discount was given.

RICK W. le

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Le client n'a pas laissé de commentaire.

Pete P. le

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Le client n'a pas laissé de commentaire.

Craig A. le

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I Prefer to use a full service facility such as Sun Lakes U-Haul which has well trained employees that know how to handle any situation.

Larry H. le

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Le client n'a pas laissé de commentaire.

Derek C. le

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Le client n'a pas laissé de commentaire.

Steve H. le

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Le client n'a pas laissé de commentaire.

David R. le

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Box smelled strongly of Marijuana.

Eric M. le

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Nice clean truck, well maintained

GAYLAN M. le

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Le client n'a pas laissé de commentaire.

LEMUEL M. le

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Le client n'a pas laissé de commentaire.

Arthur Y. le

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I was using their mobile pick-up service for my U-haul. I had issues with using the website to pick-up my U-haul. The website instructed me to find a specific U-haul, which I did. The customer service person prompted me that I needed to enter my DL# for my profile, so I backed out to enter that info. I then tried to click back to my reservation, but I couldn't figure out how to get back to that screen and the person said I had to contact their phone customer service. I called them and they tried to create a new reservation, but that didn't work. They had to transfer me to another person and finally figured out that I had to click on a different option to pull-up my reservation. Then the website said I needed to go back of the U-haul and enter a code for the lock and get the key in the back of the bed of the U-haul. Unfortunately, that U-haul that I was supposed to get didn't have a lock. There was a U-haul right in front that had a lock and already had the code entered, so anyone could have opened it up and take the keys. I was still on the line with the customer service person and they had to change the reservation. The hopes of quick pick up using their website ending up taking over an hour with all the mix ups. If there are no hiccups, I'm sure it would have been quick, unfortunately that wasn't the case and I think next time I'll reserve with a branch that actually has a person that I can get the keys from.

James B. le

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Windows were dirty; bugs, dirt, etc. Looks like they've never been cleaned.

BRIAN B. le

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Le client n'a pas laissé de commentaire.