Customer Reviews for SSC Auto Repair
(Concessionnaire U-Haul dans le voisinage)

498 évaluations

900 E Germann Rd   Chandler, AZ 85286

(480) 899-0277

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/24/2021 - 12/25/2021: Fermé
  • 1/1/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(480) 899-0277

900 E Germann Rd
Chandler, AZ 85286

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/24/2021 - 12/25/2021: Fermé
  • 1/1/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Fast and Great Service

EDWARD R. 
Évaluation :
5

The web based check in is absolute garbage. Was hoping to easily check in like any normal rental car, but it was a 45 minute ordeal. Worst issue (above and beyond all the usual check in garbage)- I booked under my cell phone for the phone number and saw the ridiculous requirements for check in verification. I brought my passport, license, and wife (as my witness) as required to be 100 % compliant. However the web page wouldn't accept my phone number when checking in, so I entered my wife's so we could continue. That then locked both of our phone numbers out for being used as the witness. The chat responses were extremely slow so I called the help number. They were adamant there was nothing they could do to help and we had to get a new witness with a different # , but couldn't use the people at the pickup location. What a bunch of garbage - who am I supposed to call that early on the weekend to confirm for me? (And how would uhaul have any idea if they actually knew me anyways) I'm very frustrated they couldn't just call my wife who was standing there or the place we were picking it up from. Somehow, some one magically approved it without this after a lot of arguing so we were able to take the truck as we had no other path forward. But we were irate at the whole experience. Given the previous issue we had with Uhaul (they changed the trailer rental days before our move to a trailer I couldn't use, so I had to cancel the whole reservation and find another company at the last minute), we'll never use Uhaul again.

Chad F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHELLE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jong won K. 
Évaluation :
4

Using the website was terrible. I tried to rent from another location and it forced me to pick early morning times but then converted my reservation to after the location opened, hours later. It took almost an hour on hold before someone told me I could never have rented that truck from that location, then switched me to another spot. Terrible.

Scott P. 
Évaluation :
5

Very easy simple process on the return. Grind key and helpful staff.

Jim B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIGI A. 
Évaluation :
3

There are no Uhaul employees at the location. The mechanic was friendly and nice and was able to at least get us our rental. But due to no training, he couldn't answer any specific question. He stated that he has told Uhaul multiple times not to allow reservations at this location. A couple days before we had received a call saying our 8:00 reservation wouldn't be available until 10:30, but when we asked the guy why it wasn't ready on time, he stated the truck had been ready for us at 8:00. Also he said there was no drop off location attached to our reservation so we can just drop it off anywhere. We advised him we had one per our reservation confirmation and would drop it off there.

TODD B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

REECE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALARIE H. 
Évaluation :
1

you took my money when i never got my rental

Karlie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBEN O. 
Évaluation :
5

Nothing really, all went well and app was great for early pick up :)

Charles P. 
Évaluation :
1

I'm very disappointed, I arrived to pick up my truck rental and it took almost and hour to get my truck. The representatives in the office amd the uhaul rep were having “technical difficulties” said I may have to go somewhere else for a vehicle when they clearly can view my reservation. No accommodations were offered nor any discounts for the inconvenience. Not good

AZUCENA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRATHYUSH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis Diego C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TYSON T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GRIFFIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS R. 
Évaluation :
5

I would like to say thank uhaul and the entire staff who assisted me with my rental truck. They were Absolutely Amazing. Every step of the way. Starting with me as a walk in customer, creating a reservation, to the explanation of the estimated charges, to having to make changes to my reservation, and to the pick up process, and most importantly the willingness to just being nice. No hidden charges. They even called the storage unit to let them know that I had mistakenly dropped my storage unit key in the late night drop box. Bravo! Once again they knocked it out of the park. Sincerely, Jeff Dahlk 480-600-6954

JEFFERY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRENT W. 
Évaluation :
5

We rented a trailer. Towed it from Az to Col. Pick up and drop off went as planned. No problems. We'd do it again.

James W. 
Évaluation :
4

Truck kept Staling and brake sounded real bad squeaking. The truck felt shaky all the way

Mary G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA B. 
Évaluation :
5

There is easy access to the drop off point and a large, empty space to turn the truck around behind the building. There were several rows to drop off your truck and I had no issue with a 26' truck.

FRANK P. 
Évaluation :
5

Chris was extremely pleasant and efficient on the first call all the way to the return. Excellent person to be a trained representative of UHAUL. The service was great. Thanks Chris.

Debra B. 
Évaluation :
5

Nothing. Everything worked out perfectly.

NICHOLAS WILLIAM T. 
Évaluation :
4

Everything went well, very easy to check in and get keys and turn the truck back in.

ALICIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK D. 
Évaluation :
5

Eweritting is ok

FUAD Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Beth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLISON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD M. 
Évaluation :
5

The app let me down a little. I tried to take a picture of the dash 4 times and it was clear to see the odometer and fuel gauge but it would not accept it. Not sure if it was my phone service but I just ended up taking the keys in since it was during business hours and it worked out good

Anthony C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERY L. 
Évaluation :
5

Easy drop off and utiized the app for pictures.

Allen J. 
Évaluation :
5

Service agent at the site was exceptional, helpful, professional and nice.

Kelvin B. 
Évaluation :
1

Honestly, feel scammed - we stopped before we brought the uHaul back (the night before it was due) and put the gas at "over" 1/4 tank, we watched as we filled it up....we were then charged 59 $dollars to fill it to 1/4 tank.....It was at a 1/4 tank, why would I stop and put gas in and NOT fill it to where it needed to be. I feel ripped off to be honest....

JEFFREY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SILAS S. 
Évaluation :
3

Truck was super dirty and not cleaned outside and inside prior to my picking it up. It had also been sitting directly in the sun for hours probably so when I got in, it burned the back of my legs on the seat and steering wheel was too hot.

JENAE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES P. 
Évaluation :
5

nothing, everything went smooth, easy pick-up and drop off

WILLIAM G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADOLPH P. 
Évaluation :
5

Great experience thank you 😊

BROCK P. 
Évaluation :
5

Both agents were very helpful, prompt and professional!

Kristin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clydja O. 
Évaluation :
5

Easy process to check out and the guy a the counter was great.

WADE T. 
Évaluation :
5

Great service from these guys! I am going to consider taking my car there also. Very good rental experience!

James L. 
Évaluation :
3

Make sure the interior is wiped down between rentals

Sean J. 
Évaluation :
5

Love this location! They may not have vans or small trucks, but they do have the big boys! Chris was awesome in getting me checked in and checked out, both in quite the expeditious manner. I will absolutely rent from this location again.

Amalia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew H. 
Évaluation :
5

Check wipe blades. Great other than that

Gary B. 
Évaluation :
1

They did not have the mattress bags. Why was I billed for 8 gallons of gas for driving a total of 20 miles. I will not pay that. Please have someone call me at 512-917-0211.

Billy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zane A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kramer M. 
Évaluation :
5

Excellent service à la clientèle.

RODNEY S. 
Évaluation :
2

Fix your trucks The one I rented felt like I was sitting in a blender, hurt my back, handled terrible Also the place I picked it up didn't have it ready by 7am so I had to may my movers an extra 1 1/2 hours for sitting around because I couldn't get the truck until 8 The truck was filthy when I picked it up

HOWARD M. 
Évaluation :
5

Very friendly and knowledgeable about the equipment. Overall great experience

JOAN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY U. 
Évaluation :
5

Brandon was subperub. They were so courteous to me. Came in to get a appliances dolly. Then had to change trucks. They. Or I should say Brandon said he was sorry for the Mosul on the truck. From the 10 footer to the 14 footer because of picking up a refrigerator and dinning room table with 6 chairs.

SHARON F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS W. 
Évaluation :
3

Picking up a truck on the phone is a real headache. Most of the verification stuff could be done at the time of reservation so I could just take the keys and go. Also it is difficult to resolve any problems when I have to call in to speak to someone. Will be picking up during hours from now on instead.

Dillon N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO M. 
Évaluation :
3

The person working made me in hitch the trailer and didn't give me any receipt or instructions. I tried to call uhaul to let them know I dropped off trailer but no one at Uhaul would answer

RUSSELL E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZHAOYANG F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IGNACIO R. 
Évaluation :
3

No paper contract printed and given to me to have during use. This is the first time I have not been given a paper contract with phone numbers highlighted.

MARK M. 
Évaluation :
5

Very helpful on hooking up the trainer. Thanks.

RAY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel K. 
Évaluation :
5

Service tech was very helpful and friendly went over the policies with me I sent me on my way very pleased with the service

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONTE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVAN M. 
Évaluation :
5

I had originally reserved at a different location however when I got there the truck is not available. I had received an email the location had changed however it went to my spam folder and didn't see it. They got me to the right location and I was in and out in just a couple minutes and the gentleman that I worked with was extremely friendly and helpful.

MELINDA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott B. 
Évaluation :
5

The guys at SSC auto were great!

RICHARD E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WENDY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAWN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK P. 
Évaluation :
4

Make sure the equipment that was reserved will actually be available at the pick up location. We were only able to get one furniture dolly. Also, there seemed to be an issue with trucks - I reserved a 10' but got a call from the location pick-up that they didn't have too many 10' available and that they would give us a 15' at the same price. After all was said and done, we did end up with the 10'. Jimmy was very friendly.

JAMES F. 
Évaluation :
3

The ratchets on the trailer dolly was corroded and hard to undo, it took more than one hour to loosen them to get the car off the dolly. The agent was not friendly.

Darius B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CECELIA F. 
Non les évaluations ont été soumises pour cet établissement.

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