Le client n'a pas laissé de commentaire.
Joshua A.
Customer Reviews for St Ann's Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The trucks were extremely dirty inside and out.
Andrean B.Give us some snacks 😂
DENNIS W.Customer service in that location is absolutely terrible.
ABDULRASAQ B.Clean and repear the vehicle
KELVINR SR H.I Rented a 9†van for 6 hrs but returned van in 4 hrs.Right turn signal was inoperable, check engine light was on and there was no utility dolly to be rented in this station that I needed. This U-haul service station was terrible.
Irvin C.Back cabin was dirty with stuff left over from the previous renters and the side bottom mirror is only a half a mirror, I didn't notice until I was ready to pull off after the verification. Good thing the truck was way bigger then what I needed it for. The inside cabin wasn't badly dirty and the gas was only a 1/â´ tb of a tank. Happy there was a gas Staton near by, But great customer service @ auto shop epically since traffic made me a little over a hr late. Hopefully my refund of that cleaning fee is reversed. I was very happy how smooth the process went. Thanks Asia
Asja J.Great service provided by this location.
JOSEPHD J.Not the greatest area. They did not have any of the other equipment we needed. We had to drive to another location to get the hand truck and the blankets.
JESSICA R.This site is located inside a filthy auto shop. The office is filthy. I was afraid to sit on anything afraid I might get dirty. No air conditioner in the office and it was loud because mechanic fixing vehicle. When I returned the car, there were men in front smoking marijuana. I will not be returning to this site ever.
RICARDO C.Very Courteous and efficient.
DELROY X.Mileage seems too high
CHET T.Nothing. Dexter was a professional, well manners. He had everything ready for me when I got there and also when I came back. I pray all people could act this way.
KIM M.Have more than one person available to help uhaul customers. I dedicated person leaves, you have to wait until they return.
Lawrence N.Great service
EVERTON W.Instead of a mechanic running the office for uhaul, it should be someone else. Not a mechanic.
RALPHE D.Truck was on street 3 blocks away i had to guess which truck I was taking it smelled
ANDRES D.I was charged for a dolly, which I was never given. No one ever picks up the office phone, so I can't even dispute the extra unnecessary charges.
CLEON E.Be on time for rental pick ups.
Debra L.Not a fussy guy all went well. Thank you
LAWRENCE M.I wanted the van at 7 am. When I got there, I tried to get instructions to pick it up and received a message that I had to wait until they opened at 8am. Then I had to wait for the guy who does the rentals to show up. That was at 8:30am. He said he did not receive my reservation and he was there until 9:30pm. I don't know if that is true because I brought it back at 8pm and he wasn't there. I reserved before 1pm the day before. Shame on you if you didn't send him the reservation and shame on him if you did. I could have gone to a different location that was open at 7am and in the future - I will.
LESLIET H.Very professional, courteous and efficient, no improvements necessary at the moment.
DELROYA X.I've used this location before and what always bring me back is how professional they are. They're courteous and efficient and this is the location I'll always go to for my moving needs.
EVERTON S.The whole experience was horrible and the manager was not helpful at all. He was rude and did not care that he did not put the key in the lock box.
Melanie B.The location was convenient for me as I live in the area, but it isn't near transportation. I didn't find the personnel especially helpful as I was left standing, wondering who I was to speak with when I rented the truck. Although I told the person I had never driven a truck, he did not explain anything about the controls. I had been told I had the truck for 24 hours, but the receipt said I had to have the truck back by that afternoon. I had also been told on return to park the truck and I could leave the key in a box. After parking the truck and walking back to the garage, I was told I had to bring the truck to the garage for them to check it, which added another mile by the time I circled back to the garage.
CHERYL M.I was overcharged for equipment, mileage and a extra day used. Please look at your bill prior and after use. The vehicle borrowed for 2 hours and I was charged for two days. The location was closed and I was instructed to leave the keys in a lockbox and vehicle parked. Tried to call the location where vehicle was rented and no response. I had to call 1-800 number but did not resolve full issue. So disappointed with service.
brandon G.Place doesn't seem welcoming
Jesus J.While the location was close to my home. The absence of a lot in which to leave the vehicle after hours was a challenge. The service and condition of the vehicle were excellent.
Shannel W.The rep was courteous and very professional.
Everton S.Not very helpful, nor professional. Also waiting for a problem to be resolved
Jerrel J.I rent at that location because is near home,but this vehicles r always duty and nasty.the do not have good customer service.
Kelvin H.I told the representative I was traveling less than 1 mile yet he charged me for 6. The adjustment hasn't been made to my account
Amber D.There's always room for improvement. Hire me and I can tell you of possible ways to draw more customers. LOL!!
Orlando G.A little hiccup with the UHAUL Self-Service Check-in system but the staff here was amazing!! Great Service!!! Busy Area!!!
BERN'DETTE E.This location never reserved my truck so when I arrived I could not use mobile check in. Customer service told me to go inside to inquire. Location was locked. No one arrived until 8:35 am. Online confirmation was 8 am opening. Tire had low air when rented. Got billed for 2 rental periods because we were delayed in picking up truck. Lots of improvement required!
jane P.Excellent service
Everton W.My closing got delayed needed the truck for another day customer service told me thought luck I will never use uhaul again
nicholas G.Have more vans available.
Tariq N.Personnel were polite and professional. However, the street location was very crowded so that coming in additional vehicle required double parking on a busy street. I don't know what can be done about that.
Eugene F.Cursory service and paltry customer service. While I had read the operation manual ahead of time, the representative didn't even offer to help us with the basics. It also took about half an hour even though we checked in ahead of time through the app.
Sophia T.A parking place to leave your car while using the hourly Uhaul van would be nice.
SHARON W.Efficient and convenient
Luis T.Didn't have any issues so I would say nothing.
Keisha P.They are a car repair shop as well.
WINSTON C.The pick up procedure was a mess. They confused and merged 2 separate reservations which created a paper work mess. They had to call someone to come in to fix the issue in the computer because they did not know how to. Once they fixed and cleared up the mix up my credit card had a hold which couldn't be removed for days on someone else reservation. Also when it was time to give me the keys they realized that one of the workers drove the keys home by. mistake and they had to go get them. I had a 915 pick up and did not leave with the truck until 1100 am. Also, Not all the equipment I reserved was available to me as well, because they did have it.
judith M.Cheaper rates cleaner trucks
Sheldon B.Aucun
Wasang M.There needs to be more space to park the truck when you return it.
Lenard W.Excellent
Allen A.The location is convenient.
George T.