Super helpful! Easiest rental Ive done.Chantal M.
Customer Reviews for St Isidore Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Saint Isidore, ON K0C2B0
Services dans cet établissement :
- Mon–FriDe 8 h am à 9 h pm
- SamediDe 8 h am à 6 h pm
- DimancheDe 10 h am à 5 h pm
Heures d'ouverture spéciales
- 12/5/2022 - 12/7/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Bruce G.
Le client n'a pas laissé de commentaire.Tim R.
This location was 40 min far from where I need the truck but it was the only one with the available truck size that I required.Agustin G.
They over booked the truck so we had to go out of our way to get a truck at another location. Make sure ALL locations know how to rent out a truck we spent 50 mins standing around because the depot in Carleton Place did not know what they were doing, did not know what equipment they had, or how the system worked. We also didnt get the TV packing box I purchased and no refund was offered. When dropping off the uhaul in st-isidore, it was suppose to be open but was not, when we called for help we were told to use the app to return the truck, the app did not work so we had to call once again just to be told to leave it there. Overall the experiece was horrible and so much more stressful then it needed to be.Jessie S.
Le client n'a pas laissé de commentaire.Christopher B.
This place looked abundant. I got there at 10:30am doors were locked. I called, went straight to voicemail.Alicia H.
The equipment is always ready to go. Very friendly and courteous. Tha ks for the great service.Marc S.
Le client n'a pas laissé de commentaire.joann T.
Le client n'a pas laissé de commentaire.MICHAELTHOMAS P.
Le client n'a pas laissé de commentaire.SEBASTIEN B.
wonderful service, good people, i'll go back next time i need a truckGLENNGORDON S.
Mike and Sarah are incredibly helpful, knowledgeable and a great pleasure to work with! I couldn't have asked for a better experience with a UHaul dealer. If you need a rental this is the place to go!!Rebecca S.
Mike was very, very friendly, extremely helpful. Would not hesitate to deal with him again and would recommend him to anyone that needed a rental. No improvements are needed with him. Makes a customer feel very welcome.Fredrick S.
Staff were friendly and courteous. Pricing was fair. Thank you.Kevin B.
Le client n'a pas laissé de commentaire.Colin M.
They should not be letting friends borrow trailers from their yard !MARTIN H.
To be sent to pick up a truck 1 hour away on rental day is really not cool. This is my 3rd rental in less than 1 month and it's always an issue getting the vehicle as ordered. The pickup location is always changed. I have 2 more rentals in the near future and I will look at other options.MICHEL.R L.
got charged twice The lovely lady in St. Isidore was greatLILA E A.
Le client n'a pas laissé de commentaire.GERARD B.
Le client n'a pas laissé de commentaire.thomas M.
Le client n'a pas laissé de commentaire.Jonathan W.
We left a message they never called so we needed to do the transaction online. We received the invoice yesterday the invoice is twice the amount we were expected. I left a message again to the lady in charge and have not returned my call. I am extremely frustrated and upset about this issue. Someone needs to contact me.JOHN W.
I reserved a truck and a couple of dollys a month before my moving date. A week before the move, I showed up in person at the relevant UHaul location to make sure everything was in order and they assured me that it was. 24h before my move, a representative called me to inform me that they didn't have a truck for me. This company is so clueless that the representative was actually surprised that I wasn't pleased with this information. UHaul's solution to this issue was to offer me a truck 100km away from the initial location where I rented the truck (they acted as if I should be grateful that they found this solution for some reason). On such short notice, I was not able to find an alternative and had to drive the 200km round trip to pick up the truck. Obviously, the truck did not have any of the reserved equipment (dollys, etc.) so I had to move everything by hand. The icing on the cake is that UHaul had the audacity to charge me for extra mileage I put on the truck (oh and their call center staff were super rude and acted as if I should have known Â« reserving a truck Â» didn't mean I would actually have a truck on the day). To summarize my experience, if I found myself in the midst of a zombie apocalypse and my only way out of town was a UHaul truck, I would stay put. I would rather be eaten alive by zombies than deal with that company again. To be honest, I don't know why anybody would choose to do business with a logistics company that does not follow any logic. 0/10, will not try again.JEROME B.
Location hours said they were open at 8am, I was there until after 9am and the store did not open.Richard T.
Le client n'a pas laissé de commentaire.BETTY L.
Le client n'a pas laissé de commentaire.Philippe D.
Le client n'a pas laissé de commentaire.JOSEPHALEXANDRE P.
Best location I've dealt with in the past 10 yearsJulien D.
Everything is good keep it upDaniel L.
This was not the location my online reservation said I was to get the trailer at, and I would have cancelled and found another location if I had known. Instead U-haul told me the pickup location was GTS gas in Cornwall which is what I wanted, even during the check-in the night before at 8pm online (I had a printout if it). When I got there the equipment I needed was not there nor had it been for over a month according to the owner. I called the U-haul number and talked to a guy who was rude and useless who informed me that I had gone to the wrong place - when I told him I had a confirmation showing where I was as the pickup location he simply told me that I was wrong and the trailer was in St. Isadore. So I had to go an extra 27km past my destination AND back to get a trailer. Absolutely ridiculous. When I went to return it today at the location I originally chose they told me they had no room for it and I had to take it elsewhere - why not add more inconvenience to this experience?!!? The place I returned it to was great. The overall experience was terrible. The express check-in was completely pointless as I had to do everything again anyway when picking up the trailer other than pay.Tony M.
No one at office no one answered our phone calls number that was listed. Got to location finally found a phone number on locked door. Called was told to just leave the trailer in the lane way and we provided the trailer number at which time we were told we would recieve email of drop off confirmation. Still after 20hours no confirmation. Had to call uhaul for assistance.Denise R.