Thank you for excellent service and an easy drop off so I can complete my move . Highly recommended
DAVID R
Customer Reviews for Stack & Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I attempted to use the app to pick up the reserved truck. However, it would not recognize that I was at the correct location. After well over 20 mins of failed attempts for the app to locate me, I had to call customer service. The rep was extremely helpful and informed me that I would probably need to use the website instead of the app based on what phone I was using. Once I was on the website, I didn't have any issues. I would maybe suggest developing a QR code that could be placed somewhere on the building that way future customers could just scan it and not have all of the issues with being located.
Jennifer KEmployees were very nice and helpful
Sherri LVery to polite when I called them.
Jennifer WThe staff was helpful and patient with my schedule changes and the instructions for using the trailer.
Joseph KThese guys were phenomenal. Very helpful, patient, and kind.
Ryan Bthey were very efficent
MOSE NTruck was dirty, sticky stuff all over the cup holders and seats. The guy made me load the furniture blankets into the uhaul because he said he couldn't. Very rude, not friendly and LAZY! The trucks winshield was also FILTHY! I asked about the dirty truck and he replied with we cleaned it last time it was used"
Meghann WI only dropped off the trailer when no one was there.
Brian BRay Brown took care of papers, A1 guy.
Joe G