Mike Murray (the manager) was great - from making the reservation - follow-up - to picking up and hooking up the trailer. We towed the trailer over 1 000 miles with no issues - it pulled & followed wonderfully behind our truck. FYI: Make sure to load your trailer accordingly to the U-Haul instructions.
Jack M.
Customer Reviews for Stack & Store Mini Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
While the truck was clean, it was NOT well maintained at all. I traveled from Abingdon, MD to Johnson City, NY and it was the unsafest ride I have ever had. The steering wheel had to be turned halfway to the left just to drive straight. Once you get to 60 mph the truck became very unstable and was all over the place. A trip that normally takes about 3 1/2 hours took 6 hours. Terrible!
Marcus P.The agent was ver friendly and deserves a pay raise.
Richard S.Always polite, professional, and helpful.
KEVIN M.We had a very good experience! Michael Murray was a big help!
Craig Z.Great customer service; overall good experience. Thanks, UHaul!
Darin P.Everything went well!
Thomas R.Everything explained - all parts of the paperwork explained - very professional and personable.
Geoffrey K.The gentleman that helped me with my truck rental was very helpful and courteous and I would most definitely recommend this location to friends and family
Aaron B.Always Great Service..Thanks
Crystal R.Mike at the Edgewood Md branch is great. Courtesy was Thee best thing about him. An asset to the franchise.
Arthur H.3rd year using uhaul for movers, trucks and equipment. Always a wonderful experience!!
Trena L.To honor veterans a discount.
WILBERT C.The associate was kind, knowledgeable abd very helpful.
WILLIAM C.Great service and experience.
James R.Pickup was easy. Courteous and quick service.
John B.No need for improvement
MICHAEL Z.Mike who is the manager at this location has been exemplery for providing terrific service
Jerry S..
matthew W.Friendly, fast and informative service.
David K.This location was great, drop off was easy, and Mike was incredibly helpful and friendly. Je les recommande fortement.
David N.Mike was very accommodating and I will go back to this location in the future.
MARY C.Mike was great!! Thank you for providing great customer service to us!!
Kimberly B.good service and good timing
OLADIPO I.I was charged for an extra day even though I had no choice but to stay in Oklahoma City for two days due to an ice storm. I basically got charged for not driving the truck in an unsafe ice storm. Shameful
CHARLES W.I originally rented at another location that was closer to my home, but for some reason they didn't have the trailer that I wanted so Uhaul automatically assigned me to another location that was not close to me at all. I went to this location to pickup my trailer and the person was quite rude, and did not help me attach the trailer to my SUV at all. I did not feel appreciated as a customer. I would not rent from here again.
Thomas O.Great customer service at pick up
OCTAVIAN G.The worker met me right at the truck. I did not have to go in the inside of the building at all. Everything was handled right then and there with no issues. I did not have to wait to be serviced.
LOUVINIA S.*Cable for signal light was damaged but was replaced for the next drivers
EDWIN G.The service received was outstanding and I highly recommend this location to anyone for U-Haul truck rental
LISA A.Helpful and professional
STEPHEN N.Great experience!!
WILLIAM W.Nothing I can think of. Everything was great. Mike, the man who helped me, was awesome!
Jean-Michel B.S.O.
ADAM S.Excellent service à la clientèle
DARIUS B.thumbs up!!! Great service with a smile.
WILLIAML III S.I was very satisfied with the existing professional service. No changes are needed!!!!!
ROBERT B.Great experience, excellent customer service, friendly and knowledgeable. Very pleased.
KEVIN F.Knowledgeable,professional, and courteous staff at this location. I have utilized this location several times and will continue to do so for truck rental needs.
KEVIN M.Check-in and out through the app was great
Mounir B.N.D.
WAYNE E.Had an issue with truck availability, they called me ahead of time and upgraded my truck size when one was available at no extra cost.
Mark B.Nothing everything was fine
Richard L.While the Stack and Store Mini Storage in Edgewood provided good customer service, our overall experience with U-haul during this rental process would be rated as poor at best. U-haul changed the location of our rental pick up without notifying us which resulted in >100 miles of driving around Maryland and a several hour delay in our move.
Jonathan L.The staff was very friendly and courteous. A very positive experience, would definitely be using them again.
Christopher B.Parking is confusing/not available. Suggested parking areas would be helpful.
LAVERN B.