Very nice person greeted me and helped me
WILLIAM M
Customer Reviews for Stack And Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I wanted a small truck and they gave me a bigger one. It cost a lot more gas.
RHONDA MI was charged for 3 miles over the limit because of Uhaul. I went, filled up the gas, and headed to the closest Uhaul according to google and Uhauls website. When I got there, they have been closed for over a year now. Uhaul trailers all in the parking lot. I then had to drive another 2 or 3 miles in the opposite direction to return the truck I rented. I DO NOT appreciate this. It was only 3 dollars and some change but that's not the point. Take the closed down Uhaul off the internet, and come on, charging me for 3 miles, that's ridiculous.
john wWe had a wonderful experience. Doris, at Stack & Store, pickup store in Crossville is a lovely Lady, that was so helpful and went above and beyond for us!
JAY GVery quick and easy, trailer was hooked up and expected thoroughly and an adapter was even provided to me without cost, great experience!
KNOX MQuick and easy!! They are always very helpful. The truck was clean and operated very well.
KIMBERLY HDoris was the nicest person I have encountered
DOUGLAS FTrailer was there and ready to pick up at the proper time, easy return. Great staff.
DAVID CMake sure equipment is well maintained and moving parts are lubricated and operte easily.
Gregory TThe lady at the front desk was super helpful and sweet.
BRIAN BI always rent from this location. Doris is awesome
JUSTIN IDoris was very kind and helped me when my moving schedule changed - she facilitated a change in vehicle rental so that I could complete my move.
JOHN CWe did not talk to anyone here did online drop off.
KURT CHelp getting trailer hooked up was exceptional.
David BNeeds improvement: The door seal on the van leaked and some of my stuff got a little wet. The driveway at the location is pot-holed so my friend in a sports car had to wait in the street picking me up after the rental Good job: Doris is amazingly friendly and helpful and just a wonderful person to do business with!!! Stickers with all that great information on the dash were quite helpful!
MALINDA KAwesome personal
ASHLEY CI had a reservation at Express Towing in Crossville had to wait for someone to get to the office. Then I was told I had to go to a different location.?? Thank l goodness it was Stack and Store. Doris is wonderful got my reservation moved to her location and it all went very well after that. If I ever need U-haul again here in TN I will go to Doris.
PAMELA BThe truck was clean and neat. The manager was efficient and knowledgeable.
DEBORAH SSee above comments
Joan CFix potholes in drive. Really big holes. Small lot, so blue r forced to drive thru the potholes.
Mary WThank you everything went fine equipment good would rent again.
PERRY WThe lady that operates this location is friendly and helpful. I was disappointed that they did not sale U-Haul trailer towing equipment. I needed a new hitch and ball. I've always purchased these products from U-Haul because of quality. I went out and found a Reese product but it is made in China
BERNARD WEverything was great
HARLAN HNeeded it for picking up a refrigerator, the trailer was just perfect. Rented a 9x5.
BENNY DFriendly and helpful!
CASEY PFast and friendly service
JERRY ADoris is the best, I wish I could give her a higher score. Super helpful and friendly.
GABRIEL SThe people were friendly and helpful. We picked up a motorcycle trailer for a 10 hour haul. We had no issues with the trailer.
ANDREW HThe lady working was very professional and helpful. Especially with the dolly issue because Antonio didn't do his job.
CARL SGreat service!
JOHN REveryone in the office was extremely nice, helpful, and answered my questions to my satisfaction. This was not the first time I rented from them and it will not be the last. They are a favorite of mine, and I recommend them to all of my friends. Keep up the good work!
DONNA BThe driveway had huge potholes
Nicholas PDoris went above and beyond. Her professionalism was awesome in the face of a lot of chaos. He handled the chaos with grace. I highly recommend this place.
GABRIEL SThe business is in a good location, however the place is not well kept and the gravel/dirt parking area is full of deep ruts.
PERRY CUhaul, not the location needs to look at their app. I set my rental up a week ahead via app and did check in. But on the day I was renting my driver's license pictures were missing and I put them in myself via the app. If you are gonna embrace technology make sure it works.
Dale MVery helpful and kind.
Dawn SThe lady that runs this store is very knowledgeable. Most dealers are way below this lady. Have rented from alot of places and none can touch her.
HANK TNothing the lady in there is the sweetest ❤️
Jocelyn CVery nice people
john EU-Haul was dirty and smelled like smoke and marijuana
jeffrey SFriendly knowledgeable and courteous staff. I rent from U-Haul often and they are my go to location.
MARION SLe meilleur
Yamil KThere lot in Crossville could use some pavement instead of gravel. Very rough entrance. ( lady that attended to me was very very nice!
James FExcellent customer service and communication. They even let me borrow a pigtail for my lights! Would highly recommend this location to others.
Ginger A