Évaluations des clients Stage Stop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stage Stop

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RAYMOND S. le

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Le client n'a pas laissé de commentaire.

Don K. le

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Le client n'a pas laissé de commentaire.

Rex M. le

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Le client n'a pas laissé de commentaire.

George B. le

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Le client n'a pas laissé de commentaire.

Julio J. le

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Very good

Alnetta W. le

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The process of renting from this location, went smoothly,with no glitches. The gentleman that took our info, was patient, fun, informative, and outgoing;thanks for an easy check in with your humor!!

Rodel B. le

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Le client n'a pas laissé de commentaire.

Terry C. le

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The truck was not very clean I had to go back for a second tow dolly because the first one have a light out second one that they try to give me it was a problem with the tire so I refused it the third one was okay until I got to the house to try and reload the car and had to go out and purchase penetrating oil because the ratchets were so badly rusted that they would not even move. At that point then I was able to reload the car. And by that time I was unable to leave that day cuz it was too late

Terry C. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Friendly courteous service. I highly recommend this location to rent from!

Aliyah F. le

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The man running this location was already outside, handed him the keys and was on our way! Super simple and not confusing! I’d recommend dropping off at this place if you’re ever moving to maricopa! Plus he had a cute boutique mall and a bunch of other cool things to look at inside his building.

marcela S. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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It would be nice if you guys filled the truck with gas so as a consumer all I need to do is fill it back up. I always seem to add more that when I started. We get a fee if we don't fill it back up to the point that when we received it, but don't get anything back for filling more than what it was.

KENNETH W. le

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Le client n'a pas laissé de commentaire.

KENNETH W. le

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Le client n'a pas laissé de commentaire.

Mauricio R. le

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Le client n'a pas laissé de commentaire.

Ken M. le

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i was told there was a 5x9 trailer that was $24.99 per day but once the reservation was made it was a larger trailer and was more expensive. I should have been told what was available at the time or offered at the same price.... Ken

dennis J. le

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Opened 15 minutes late. My time is worth more than the guy who only wanted to have a smoke outside rather than opening on time

Aleksandra I. le

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The gas gauge was lower than the paper stayed and the mileage was higher than the paper stated. There were a lot of damages to the truck Upon pick up. So much so that I took my own photos to ensure I wouldn’t be to blame. The breaks are HORRIBLE and nearly useless and the shifter is hard to shift. The person in office was nice though and I would recommend the location.

Leticia M. le

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Le client n'a pas laissé de commentaire.

KENNETH W. le

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Earlier hours would make it more convenient for those wanting an early start.

Pete A. le

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Le client n'a pas laissé de commentaire.

David E. le

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Very helpful gentleman helped me unhook the trailer. After a long drive I was very appreciative.

Jose M. le

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Le client n'a pas laissé de commentaire.

Micheal J. le

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Darren was Awesome, excellent customer service and very helpful. Lots of different trucks for whatever your needs are when it comes to moving. I highly recommend this place to rent from, soo easy!!!

STEPHEN D. le

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Excellent service and products.

Leland C. le

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Le client n'a pas laissé de commentaire.

Dominic M. le

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Was charged 20 extra fir fuel. I showed the GSR the level and he even signed off on it . Was not there upon return of equipment to show fuel level. Not professional at all.

Keith S. le

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Le client n'a pas laissé de commentaire.

Stephen B. le

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Le client n'a pas laissé de commentaire.

JASON H. le

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The truck was filthy and reeked of cigarettes. When I started the truck up the message board said it needed an oil change.

JESUS G. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Neomia S. le

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Le client n'a pas laissé de commentaire.

Mauricio R. le

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Le client n'a pas laissé de commentaire.

Barry H. le

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Picking up and dropping off the truck was great, the agent was friendly and efficient...although very laid back (told me not to worry about a walk-around inspection, that he knew the truck...I did the walk-around anyways). I drove the truck 13 miles according to the truck odometer. I stopped at Circle K on the way back to the rental location and added two gallons of fuel. When I rented the truck, the estimated charges - assuming that I would drive 20 miles - were $78.49. Given that I only drove 13 of the assumed 20 miles, the total charge should have been around $71.50. I returned the truck the same day. I then got a credit card charge for $96.91. Upon contacting Uhaul customer service I was told that I had been charged the extra amount because I hadn't returned the truck with the correct amount of fuel, and that instead of returning the truck with "one line over 5/8 a tank " I had "returned the truck with one line under 5/8 tank". So apparently the rental agent decided that I had somehow used more than 7 gallons of gas in driving 13 miles... (60 gallon tank, you do the math). If my math is correct, I actually turned the truck in with slightly more fuel than I picked it up with. I'm not sure what happened with the check-in process, but I'm not impressed.

Don B. le

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Le client n'a pas laissé de commentaire.

Greg M. le

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Very satisfied with the help I received from Will Dunn

Rob S. le

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Le client n'a pas laissé de commentaire.

Alice B. le

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Le client n'a pas laissé de commentaire.

Damon G. le

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The gas was at 1/4 of a tank but the contract aid it was at 7/8

rich Y. le

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Everything went as planned ...rental ran well ......excellent experience

christopher M. le

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Le client n'a pas laissé de commentaire.

Joe S. le

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Le client n'a pas laissé de commentaire.

Greg V. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Amazing customer service

Delwin N. le

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Gas tank was empty; vehicle had 200,000 miles and handled like a lumber wagon.

Sharon B. le

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Le client n'a pas laissé de commentaire.

Jerry C. le

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Man in charge (don't know his name) was excellent in advising me of the size truck I needed. Very friendly. Thanks,

Kent O. le

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Le client n'a pas laissé de commentaire.

Ronald P. le

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Great customer service with helpful information too

Joseph T. le

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My experience went well and smooth so I really can’t say what other improvement needs,

Bobbie M. le

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Will Dunn was absolutely a pleasure to work with. Kind, light hearted, jovial, informative & super helpful. I'd recommended this location to anyone it's the best for sure.

James H. le

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Very good location, very quick in and out, very friendly.

Brandy D. le

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Reserved with my credit card ahead of time. They took a photo copy of my credit card without asking and said they could not rent it to me without copying it because the computer was down. I legitimately had to sign a piece of photo copy paper AS MY CONTRACT. Never inspected the vehicle with me before leaving. Never provided a contract at time of services. Gave me the keys and said here you go. Upon returning the vehicle I was charged close to 300.00 for the rental and because “hun, you didn’t put gas in it” THAT WAS NEVER DISCUSSED. I only used the vehicle for 4 hours! Total and complete scam. NEVER WILL USE THEM AGAIN!!!!

Greg V. le

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Le client n'a pas laissé de commentaire.

Rob A. le

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Le client n'a pas laissé de commentaire.

Bill M. le

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Le client n'a pas laissé de commentaire.

Raymond F. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

Justin J. le

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Fantastic customer service. I would recommend this location above other I have used in the past.

Joshua B. le

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Le client n'a pas laissé de commentaire.

Gerald M. le

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Le client n'a pas laissé de commentaire.

Steven G. le

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Le client n'a pas laissé de commentaire.

donald F. le

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Le client n'a pas laissé de commentaire.

Jody F. le

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Vehicle smelled like cigarettes, I do not find this acceptable.

Richard B. le

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I really like the trailer that I used and I thought that will done did a fine job helping me make this experience very successful

Beverly M. le

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Le client n'a pas laissé de commentaire.

JAMES A. le

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MIGHT WANT TO CLEAN INSIDE WINDSHIELD

John D. le

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Have employee and customers both do an in spection of all equipment together, prior to release. Run along an electronic checklist as well.

Judith M. le

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N/A

James H. le

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Le client n'a pas laissé de commentaire.

Dominic D. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

William D. le

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Le client n'a pas laissé de commentaire.

Wade J. le

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Le client n'a pas laissé de commentaire.

Evelyn H. le

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Le client n'a pas laissé de commentaire.

William G. le

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Le client n'a pas laissé de commentaire.

Dennis B. le

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This is the only location in area to visit

STEPHEN D. le

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Excellent service and products!

Marlene P. le

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Everything was great. It was easy to pick up and drop off the truck. The people who manage the location are terrific and very helpful. Would only rent from here.

Norris B. le

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Nothing. Great services

William T. le

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Not much else to say. Excellent customer service and a pleasure to do business with.

JASON H. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Sergio G. le

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The air conditioner in the truck kept going in and out. The unit was clean.

Keyana F. le

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They were horrible and it cost 100$ for 24 hrs

Jeff M. le

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The location, local service and the equipment was excellent!. However, I was called by the dispatch office four times throughout the day asking me to read my license number while I was driving. Kept asking for address and other information on each call. The last call was 10 minutes before the return and when I asked to deal with it during the return, they said they needed to have the information right away. I explained the calls were distracting and annoying and asked for a discount on the mileage. They told me my mileage was already discounted even though it was the posted rate on the internet. The workers at the dispatch center seem incompetent and in need of training; both customer service training and training on the computer systems.

Shawna T. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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Excellent experience, knowledgeable and efficient in all aspects of transaction. Moving stuff is tough, you will get help here so you can get done with minimum effort.

james H. le

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Truck very dirty interior & was a very hard start

Steven F. le

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Le client n'a pas laissé de commentaire.

MATTHEW D. le

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The employees was also working for another shop at same location and was side tracked. One example they gave me the key to the wrong truck because they are only half in the U-Haul work.

Patricia C. le

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Le client n'a pas laissé de commentaire.

ralph D. le

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The staff at this location were extremely helpful and professional. Well done!

Alan N. le

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Le client n'a pas laissé de commentaire.

Ronnie S. le

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Le client n'a pas laissé de commentaire.

Mike P. le

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Le client n'a pas laissé de commentaire.

samuel B. le

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Improve customer service. I had to wait for over 15 minutes to get an agent to process the paper work. That was bad experience I had on that day.