Starting from the very moment before the rental was up someone from the location called harassing, threatening and Intimidating, for return of the vehicle, even though we're disabled veterans, and we're moving on our own, we asked for more time, we even tried to apply on the website. But had been blocked. After being released from the hospital I had the vehicle Returned to a location other than the one rented. Due to a fear of retaliation from the employees. It had a 100 miles on it. It needed a quarter of a tank of fuel And 2 days to be reimbursed that was kept longer than the rental. Term, never had this problem with you haul before
ANDREW D
Customer Reviews for Star Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Never moved in received email that the reservation was canceled
SHANTE J | ReservationDid not receive equipment paid for in total. Refund is due for all equipment fees.
Gary D