Le client n'a pas laissé de commentaire.
Christopher F
Customer Reviews for Star Spangled Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Provide beer when the job is done.
Mike KI can't think of a thing. Everything went very smoothly. I've been here many times and they're within 3 miles of my residence. Great friendly place.
Lawrence HThe family operation was great to see and they were polite and respectful.
Peter BI think you should add a trailer jack to the 6*12 enclosed trailer. Everything else was great with my rental.
Michael CI didn't know the gas tank was next to the driver's door. Otherwise, I rent from this UHaul business a lot and everyone is very friendly to do business with. Je les recommande fortement.
Carolyn RBarb, and her staff are the Best. Friendly Courtesy Professional Appreciate thier help. Mark
Mark SGreat!
JOHN NExcellent service. Thank you.
John VHorrible customer service my 3rd drop off the people were awesome but would never use U-Haul again or recommend
Bill LThey've been great for 10 years I've used them .
Mark HBarb & Al were both fantastic.
Dan HNothing, staff did an amazing job and was very helpful. Will be back if and when we need anything
Nick SMy experience was great. Customer service was awesome and I would definitely rant another truck and recommend this haul location. Merci
Dawn JDropped off after hours
Eric KService was very friendly and owners are fantastic , Love that they are family , mom and Daugher was so sweet even there father was a great guy , Excellent place to rent uhaul 5 stars , Cory W
Corvan WDuring cold weather the trucks rear overhead doors are frozen shut and hard to open. Be nice to some how warm that door for customers
JEFFREY MI rented a car carrier trailer. Though the trailer itself was satisfactory, it was kept outside and was full of snow and ice. The single digit temperatures caused the straps to freeze solid and it took me almost two hours to get them untied and into a usable condition. Quite a miserable morning. Else, the trailer performed well. Placing the trailer inside to thaw out the night before (I made a reservation) would have been an excellent move.
Russell EBarbara did an absolutely great job regarding our need for a moving truck. We had reserved a truck, days ahead of time, with a competitor, but when we went to pick it up on the day we needed it we were told they had no truck at all for us. The competitor did nothing for us - no substitute truck, no forewarning of there being no truck on the day we needed it. We called Star Spangled Sales, and spoke with Barbara. In a matter of minutes we were set up with a truck and were able to get our needed move for that day accomplished. We highly recommend Barbara and Star Spangled Sales to anyone needing to accomplish a move.
CYNDI PHave friendlier staff
Cyrill BKeep doing a great job
pablo pVery helpful staff
Bryan LVery good staff to work with.
PETER SIt was far from where I lived but they gave me a few extra miles
Jack MHelpful and the service was great
Forest SWonderful people at the Mokena, IL store.
John CThe furniture blankets were wet.
Cheryl HVery nice staff and clean vehicles
James AAbsolutely a great experience. I have used them four times and the service has always been excellent.
John WTo much to rent the car trailer
ERICK WParking was in an open gravel lot. Using the app for remote drop off was a pain. App kept going back to start. Took 25 minutes. Frustrating. But this location was convenient.
Janet Pgreat service
Kestutis REverything went perfectly
Ron SI have used Star Spangled Sales for years. They are friendly and professional. I can't recommend them high enough.
John RGreat customer service, very friendly and helpful. Would rent from again.
william sReturn system on texting is terrible ,system wouldn't down load photos ,very upsetting .
Jim DThe location was locked during regular business hours. You are supposed to just leave your rental on the public street and not drive into the parking lot. However the sign stating do not enter the lot was obscured by already parked U-Haul vehicles so how can you know before you have made the mistake. Drop off time listed was incorrect. Owner was rude. Never again.
Kathleen RI love me Mokena Uhaul. I have been a loyal customer for over a decade now.
Deborah BNothing!!! I have used you all multiple times and the customer service to the cleanliness of the trucks AMAZING!!! Merci
lauren cNothing to improve. The two people who helped me with my rental were very kind and helpful, and I would absolutely rent from this location again because of them!
Brian DStar Spangled Sales was great. Had a problem with Trojan Storage Rental of Mokena. Was promised a truck, they had it sitting outside. I went inside and asked if I could look inside to verify the size (10 ft) would meet my needs. Check-in attendent said yes that's fine. Come back inside and tell him that yes truck with work (size wise). He proceeds to tell me that Truck is reserved for someone else. Somebody is coming later for that 10 ft truck, yours hadn't been returned yet. I don't know how that works? How can a truck be sitting there and I can't get it, mine hasn't been returned ? Anyway avoid Trojan storage !!! Use Star Spangled !!!
Joseph GDo the necessary repairs to get the truck to drive SAFELY down the road without loosing steering, fix the illuminated warning lights on the dash, and fix the ramp so it doesn’t FALL OUT while driving down the road..little stuff to make people smile !!
Michael DGreat service!
Tim WIf some reserves a drop off spot make sure there is room to drop off truck. I got notified the day of that I could not drop the truck off where I intended to. No facilities were available to drop off the truck that was nearby my location. They scheduled one-way rental turned into a two way rental. It seems like if you had any sort of logistic department you would be able to figure this out. I was very disappointed I had to drive the truck all the way home.
Patrick S