Le client n'a pas laissé de commentaire.
Bob M.
Customer Reviews for Station de Service Boisvert
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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TOUT EST CORRECT!
RENE A.This experience was horrible I have had to contact support many times, I was told I would get a refund as a discount and insteaD the place I dropped it off to waited to return it an extra day and then charged me for it.
Michael D.Customer service was above expectations. Very easy pick-up /drop off process. And pleasant personnel to deal with. Very happy with my experience.
Janet K.To rent a small moving truck, over 600$ for 2 days?????? WoW, too expensive
patrick G.When i dropped off trailer the business owner was not there so I left my number with employee and never got a call back . Called twice and no call back
PAULINE F.I didn't even use it she changed her mind I would like my money back
Constance E.Wait time was 40 minutes to cet serves. We were not able to call them for help for roadside assistant. We add to clean the box ut was full of tim horton cups and mud. Once we returned thé véhicule we could not receive full refund because thé gas gauge and milleage was suppoinsly higher which was not thé case (we havé pictures with time stamps) we still need to pay 28$ for milleage overhaul we hated our expérience.
Simon-Pier F.Maybe have a seat for the client since the reservation process is long.
Karine B.Staff here were wonderful as well
lena P.fantastic service
Fernand D.Guy at Boivert's was excellent in getting me up and running. Service was great, unit was affordable. Overall seamless experience. I would recommend and use again. Jim
JAMES C.Very good customer service from Mr. Boisvert. Answered all my questions and was very sympathetic and understanding of my situation. Very professional and made sure I had everything I needed for moving my furniture to my new place.
Nelda L.Young kid there at drop off.... but he was pleasant and helpful. No issues at all. Thanks. Mark
mark M.At the time of rental, all vehicules should be full of gas! Would be easier for the custumer to fill it back at the moment of returning!
Nathalie V.Computer system was not working well, I did not see a contract, nor sign for anything. I had a reservation number and was told everything was on file. Got a text message later that day looking for credit card number. I did call in and give it to the uhaul station. If I knew I was going to get screwed in the end I would not have called back and give my credit card number.When I reserved the trailer I was told I could bring back to pembroke that there would be no problem. When I did bring it back there I noticed I got charged a day later from Wayne's in pembroke another $103 because I did not return to the place where I got it. Well if I knew that I could have returned back where I got it , and would not be near anywhere of the price he came up with. So I did notify my credit card company and they are cancelling the additional payment because I said I did not authorize it. Also I did not sign any contract with uhaul so very angry, and would never use uhaul again.
Jaime S.When the truck was given to me it was full of giprock résidu in the cargo compartment in result that all my stuff got dirty. I ad teenager loading the truck and they did not told me. I asked for 12 moving pad and got only 11.
pascal S.Some lights where burned The top was not scaped of snow The tongue was not right size Took us 1 hour before we got everything together
Christine L.Fast, friendly and helpful
Winston W.Not a moving center so no accessories available, it was not a problem for me. Excellent service
jean-francois M.Excellent Service :)
Lucy B.L'employé ne connaissait rien de U-Haul. Il a du contacté le propriétaire. Je n'ai jamais recu de courriel pour me confirmer le retour.
Richard L.Lucky I have done business with this location in the past and I have the owners cell number from previous rentals. You can not find this location on line! It doesn't come up in the Uhaul system either. This is not helpful at all in the rental process! It wastes a lot of time! Again Uhaul needs to get this fixed! I know this location have been renting Uhaul for at least 2 years. Just doesn't make sense... I told the agent about the straps, he apologized. Really there isn't much he can do about it. The straps are bolted to the the dolly so they are left in the elements. He process my transaction quickly. Uhaul need to fix the issue with the Mansfield Quebec location not showing up! It would have been much easier to just be able to drop it off the night before but again the location in Eganville Ontario could not input it as a drop off location because it could not be found.
JASON F.tout étais ok !
Daniel B.It took over an hour and a half to process. There was no one to help with my order... they had to be called at home to come. The attendant then spent an hour on the phone with UHaul to figure out the contract. They had no blankets that I ordered. They added insurance and storage to my order without my knowledge. No inspection was done to the trailer - it had damage to the right side.
Robyn P.It was very convenient to have access to a uhaul within our town rather than having to drive to Pembroke, etc.
Sheri-An D.