Always a pleasure to deal with. Very knowledgeable and understanding. Very upfront and informativePHEAKDEI B.
Customer Reviews for Stebbins of Stockton
(U-Haul Neighborhood Dealer)
Pour nous contacter
Stockton, CA 95206
(Center & Clay)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
No commentRicardo F.
Le client n'a pas laissé de commentaire.Donnell T.
Good serviceEduardo V.
Le client n'a pas laissé de commentaire.Ruben M.
Mark was so helpful in getting everything setup and making sure everything was perfect. After renting from another location a few weeks prior it was helpful to have someone getting everything done quickly.Leland M.
Le client n'a pas laissé de commentaire.TOBIAS M.
Great service showed me how to load an unload auto transport. Ill be using this location first.Donnell T.
Always double check the feul/gas gage before the next renter picks-up. It's ashamed to have too get gas to get to our destination and almost run out.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.Francisco B.
Very fast and friendly serviceLEROI W.
Le client n'a pas laissé de commentaire.diego P.
Le client n'a pas laissé de commentaire.Antonio F.
The lady and the gentleman at this location were very nice very sweet of the vehicle Ray that I needed and had great customer serviceChristina S.
Le client n'a pas laissé de commentaire.Johnathan D.
Everything was great!Francisco G.
This is the best experience I have had so far & I have only used U haul 4 4 times the truck was excellent ran very well. Thank U againSHAREN C.
My issue-made advance reservation at another site. Day of pickup I was informed that they do not have what I needed. I had to go out of my way to pick up what my reservation was made form. It was inconvenientRolf-Peter T.
I always go to this location and it's always a perfect experience. Love the people and the inventoryDEON W.
Le client n'a pas laissé de commentaire.Trish B.
Le client n'a pas laissé de commentaire.Antonio F.
I have rented from this location before and the people are very customer service oriented.Vivian W.
Le client n'a pas laissé de commentaire.SUZAN M.
Le client n'a pas laissé de commentaire.BYESHIA A.
Le client n'a pas laissé de commentaire.Jazmin S.
I am very pleased with the workers, customer service rep., and Ms McKenna. Thank you for being able to provide what you advertise. I will utilize your services above all others.Gloria C.
Le client n'a pas laissé de commentaire.Xochitl G.
The gentleman at the place was very kind and pleasant. I would recommend this area anytime. Thank you so much for your servicePatricia B.
Le client n'a pas laissé de commentaire.Antonio B.
Le client n'a pas laissé de commentaire.teena P.
I was originally told I could pick up the trailer in Discovery Bay, 6 miles away, instead of my city, Brentwood. Then I got a call saying that the trailer was actually in Stockton, 30 miles away. Mr. Stebbins and wife were perfect. It was explained to me that there is a shortage of trailers and there is no delivery service. At least I didn't have to drive to Colorado to get it... Improvement would be to tell customers the truth right away, and explain why they had to drive some distance to get the equipment.bob L.
Great service!Constante C.
Le client n'a pas laissé de commentaire.Jennifer B.
Le client n'a pas laissé de commentaire.Robert M.
Very helpful and kept you informed.David O.
Le client n'a pas laissé de commentaire.REBECCA B.
I always use this location anytime I need a uhaul. They are so friendly and welcoming.Sherrie J.
Le client n'a pas laissé de commentaire.Diane J.
The trailer should have been better inspected wires were loose hanging off spliced in and lights are not working. The gentleman I rented the trailer from even stated after I returned it that I should ask for a credit.Patrick O.
Le client n'a pas laissé de commentaire.Andy D.
Great service!Dennis R.
Le client n'a pas laissé de commentaire.Bennie C.
Good serviceJOSE A.
Thank youâœï¸Muriel B.
I always rent from you, because of your nice trucks and customer service, however this experience was bad. I was set to pick up at the Tam O' Shanter, Stockton location at 8am. When I get there with a hired ($ hourly) moving crew. I'm told â€œnothing hereâ€ and my reservation was changed yesterday & they spoke to you on the phone. That's a downright lie! No message only a text when I looked again (had to scroll down to the bottom of the 1st location info). Now we all pack up & go the the South Center location. Looks like someone's house. I ring the bell, nothingâ€¦ someone says â€œwe don't open until 9am (it's 8:22). If it wasn't for the sweet little man named Mark who was nice enough to let me in and was so sweet throughout the 38 minutes he was trying to check me in (his server wouldn't connect to U-Haul portal). Bless his heart, it was so hot in this little house, I thought I was going to pass out. Mark called the original Tamoshanter location and they told him â€œno our computers fineâ€ didn't help him at all & by the way the rude guy at the 1st location, said I'll give you an extra 17 miles for free. No truck! Just some free mileage? In the final no communication results I was charged for a couple extra miles. At this point I just paid for them, because I knew I would have to call Mark & put him through redoing the paperwork just for a few bucks. I lost the second drop location in Modesto because we missed our scheduled drop. So I paid for a one way & could have just returned the truck in Stockton. Not to mention the extra time the movers charged. I give Mark at South Center St. 5 stars & the rude dude at Tam 0' Shanter -1! Super disappointed!Laura L.
The owners were very sweet, respectful and courteous. Recommended and will return!Tommy R.
This was a very unprofessional location. It seemed to be run out of someone's house in a very sketchy area. I will never use this location again.Michael W.
More accurate representation of open hours on the U-Haul renting websiteNicholas B.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Rosalinda P.
Allow us to have it for the dayRenee C.
Although the equipment was not clean. It served its purpose. Small establishment. The attendant was very courteous, approachable, and understanding.Daron T.
A polite and helpful gentleman running things. ThanksMark R.
Le client n'a pas laissé de commentaire.Georgia A.
Ms Stebbins was awesomeRonyelle M.
Stay the same no issuesmark D.
Mark was great and very helpful. He called in early to check if we needed anything and was there for us when we returned the keys last night. Stellar service and made a loyal customer yesterday. OkSAMIUELA F.
Great experienceRenee S.
Going forward this is the only location I will rent a U-Haul truck from the customer service is above and beyond I wish I had known this Location had such wonderful people running it in the past when I was renting trucks quite often.Michelle E.
Stebbins the best!Colise G.
Le client n'a pas laissé de commentaire.donald R.
Very ProfessionalAndre H.
Le client n'a pas laissé de commentaire.JosÃ© Manuel M.
Courteous and very helpful!lenard S.
Le client n'a pas laissé de commentaire.john G.
Friendly and professionalstephanie G.
Mark was very easy going and friendly and made me feel welcome. I will use his location for all my uhaul needs from here on.Monte M.
The franchise was put in a bad situation by a customer, considering the outcome, every thing went well.Willie K. K.
I reserved equipment over 2 weeks ahead of time, from my home town and was told someone would call me day before. No call, I called them and was told non were available. I finally found 1 1hr and 10 min away in Stockton. People from Stockton were very nice and I would recommend them.JOAN C.
Le client n'a pas laissé de commentaire.Geoffrey M.
Le client n'a pas laissé de commentaire.Jon H.
Le client n'a pas laissé de commentaire.Ronetasia W.
Thank y'all !Alexus O.
I put n/a because I am not sure. They were friendly and nice and had the van available. However, I filled the tank back to 3/4 and he said it was just slightly under the 3/4 mark therefore I was being charged over 6 dollars more I can go back out and out more milage on it to put more gas in it. He said it would only take a gallon. UHAUL is just looking to rip people off. I was also overcharged for mileage, not this locations fault, The internet gave 0,69 a mile and when we called and even spoke to a manger they would not honor that rate and charged us .79. Also not this locations fault was finding an available van,Tiffany B.
Le client n'a pas laissé de commentaire.DARNELL P.
Mr. Stebbins was awesome seams to be generally a really nice guy. Polite and professional.Thomas M.
Really friendly and fast to check outdelfino C.
Le client n'a pas laissé de commentaire.Bras H.
That all tires be repaired and in working order.Lloyd M.
We were having a bit of a stressful move and they made this part of our move so much more pleasant. The owner was so kind and helpful and I feel he went above and beyond what i expected. I would definitely recommend this facility.dean L.
They all so nice and friendly i will definitely go back to them when i move againreanna B.
Why have everything be done on your phone just to redo it again on siteJames D.
Le client n'a pas laissé de commentaire.Steve S.
The truck wasn't washed, inside was dusty. Windshield was dirty, There was low tire pressure when I picked it up, I had to go to a service station to put air in the tire and there was a nail stuck in the tire.I immediately called and reported the problem to the pick up office. I don't think a customer should be charged per mile, You already have to pay for the rental, insurance and the gas.Gloria L.
Le client n'a pas laissé de commentaire.carmen G.
Le client n'a pas laissé de commentaire.Raymond D.
The service was fast and friendly. I was in and out in a few minutes.Felix L.
Le client n'a pas laissé de commentaire.Carmen B.
Le client n'a pas laissé de commentaire.Susan C.
This service was completely unreliable. I made an appointment to pick up a van at 12, I arrive at 12 and he is no where to be found at the business. He didn't return my multiple phone calls until hours later. His place of business is not welcoming or clean.mckayla M.
Le client n'a pas laissé de commentaire.Donald M.
Le client n'a pas laissé de commentaire.Rafael C.
Le client n'a pas laissé de commentaire.Rafael C.
Very pleased with the experience. Quick and efficient. Easy to find. Friendly staff.George M.
Le client n'a pas laissé de commentaire.perry K.
The owner of this establishment, Janet, was extremely rude. She cussed at me for inquiring about a strange $31 charge when I didn't even go over my estimated miles. AWFUL SERVICE. Good to know that's how you treat the people serving our country!Angela S.
The location and parking are awful, I was charged for 8 extra miles, I had taken pictures of odometer when dropped off, plus it was stated it had 9/16 gas, in actuality when you're on the street going to site it had 1/2 and was returned same, my whole diving that day was less than 2 miles.Alven C.
The gate ro the trailer was damaged on pick upDaniel S.
Le client n'a pas laissé de commentaire.Eneliko T.