Évaluations des clients Steiner Lumber

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Steiner Lumber

Cote générale :

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Jim Y. le

Évaluation :

Nothing. Easy to find. Easy to pull out.

Matt M. le

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Le client n'a pas laissé de commentaire.

Timothy D. le

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Le client n'a pas laissé de commentaire.

Makayla P. le

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Call the customer before changing pick up location. We were scheduled to pick up 8 miles from home but had to drive 45 minutes away due to a reschedule. If uhaul would have called me to change that I’m sure there could have been a more convenient pick up location for us.

jeri G. le

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The people at Steiner Lumber were absolutely fantastic. We have never had a better experience with Uhaul ever. I commend Steiner Lumber for having such friendly and super kind people to do your service. ??????????

james M. le

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The original booking information all said an address of Millersburg, OH on it. I believed that the pick up would indeed be in that town. The text that was sent out came in very late in the afternoon, & by the time we saw it, the phone # listed was closed for the day. We didn't notice the address right away on the text, and still went to Millersburg to pick up on the scheduled day. That's when we were told that the trailer was in Shreve, OH. Everything was delayed due to the confusion. Everyone at Steiner was great, we just felt the communication about where the trailer was to be picked up wasn't super clear. This put us behind for the rest of the day....it wasn't the end of the world, just inconvenient.

RHONDA R. le

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When I scheduled the pick the scheduler used the wrong date and time and when I went to the location on Triskett Rd they did not have anytning and we had to then go to the Lorain ave location to get the truck we needed,, Scheduler needs to be careful and make sure they enter the right time and date for the pick up of a truck

Walter H. le

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Le client n'a pas laissé de commentaire.

Christine F. le

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I was unfairly unjust and extremely over charged for dropping of here. I will never use uhaul again. They will be meeting my attorney.

Michael M. le

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Customer Service was friendly and didn't take long to get on our way! Will definitely use again if the need arises.

Barb C. le

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It was a smooth and painless transaction!

Roland F. le

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There does not seem to be anywhere to evaluate U-Haul itself, so here is some feedback. 1- you should not offer/accept transaction for a trailer rental size you don't have at the place of pick-up. I ordered the 5x8 and when I went to pick up, you made me take a 6x12, which was way to big for my usage. 2- it accepted me dropping off at one location, but you made me drop off at another location once final paperwork completed. So overall- you make the customer do things that are not revealed up front at time of reservation.

KATHRYN E. le

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Le client n'a pas laissé de commentaire.