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Danny Higgins
Customer Reviews for Stocker Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly and helpful
Patricia BryantDid not have the 10 ft that we reserved but were given a 15 ft at the same rate. A bit overkill on that sized truck but we were stuck as I had an 8 ft China cabinet to transport from TN to SC. Bigger truck and I am SURE we used a lot more fuel on the trip than planned! I know SC has an over abundance of UHaul vehicles on hand and we paid a premium to rent this truck. Would have liked a discount or credit for the bigger sized truck. Overral a good experience with both dealers.
Mark SchonharReserving the truck was so easy and the return was the same. Will definitely use again and recommend to my friends.
Denice KeatonEverything went smoothly. Extremely satisfied
Christopher MeeksVery helpful with the information about the drop off.
Terry GilbertThey made it exceptionally easy for us to return truck on Sunday ahead of time! Making things easy for us!
Lora BashamThis location was my second time here - they are first class , very friendly and super helpful. Not happy with U-Haul as a company- I was charged for picking up truck the night before at the close of business an extra fee , but returning it a day early you give Nothing back. I will be using another company for my next / final trip !
Don PinnellDrop off location was great but app to return U-Haul was not working.
Dylan AltieriAwesome experience with this company! Couldn't have been better.
JILL KELLYNo issues with service or equipment.
TOMMY FRIZZELLNothing people were very courteous and helpful will do business with them again…
ronald tateI can't think of anything
Andrew KrickBetter service once we leave the office. Your office people were amazing!
Kathy Kaufmani dropped it off outside the gate. Not much room there for that but managed to get it dropped off. they probably will have to move it.
Bobby BrownVery helpful in making sure we got it hooked up correctly. Made our return very easy and all were super friendly ! THANKS We would recommend to everyone!
Johnny EwtonVery customer oriented well taken care of facility highly recommend
LaRinda HarlanI had a great experience there's nothing else they could have done
Howard HigginsTrailer didn't have turn signals
Clyde BryantVery helpful and friendly.
Michael LeonardoEquipment in very good condition. People were friendly and helpful.
Steve MerrittGreat service, friendly people would recommend to everyone.
Ivor PetrieFriendly helpful staff, great service. Je referais appel à lui.
Ivor PetrieAvailability of smaller trucks.
Suzanne PhillipsGreat fast and friendly service!
Sandra BrownAn axle broke on the trailer causing a tire and hub to fall off most likely caused by poor maintenance.
James BosanekRien
Randy McBayCut & Dry To the point But we all have bad days
Barb OlsenAll good
JEFF MEYERALWAYS EXCEPTIONALLY FRIENDLY AND TAKES CARE OF MY NEEDS TO THE BEST OF THEIR ABILITY.
anthony verda.
Steven BowenThe mechanic at the drop off location swore at me and was completely disrespectful. I have never been treated like that in my life.
Amanda YeckelI dropped off during business hours and no one was there.
DEAN WALTERSI would like to begin these comments with a Shout Out to Heather at the Knoxville TN call center who bent over backwards making sure that my rental needs where going to be taken care. Spoke with her several times, including her calling me to offer me options to suite my needs. Thank you Heather!! The personal at the rental facility (Stocker Service Center) where very friendly and helpful. Truck and trailer were well maintained and exactly what I needed. I would definitely rent from this location again and would not hesitate to refer friends and family. Stocker Service Center is "Squared Away". Many thanks to them!!!
Michael StracenerAbsolutely love Stocker's they have always been very excellent.
Michael HambyHave unlimited mileage for rented vehicles.
roger frizzellCourteous and efficient
Tom CawoodSo there were two drop off points in Dunlap. One closed at noon and the other was suppose to be open until 4 p.m. according to the internet. We got there a little after 1 p.m. Called the call center to see what to do. Put in for a call back (suppose to be within 10 min). An hour later get the call. My husband and I are old and we don't know about all this uploading pictures with the phone stuff. We were by ourselves and had a hard time figuring out everything. Uhaul really needs people to help the elderly with their check-in.
Timothy HydeI would make it mandatory that every truck have at least 1/2 tank of gas to start with.
ROGER ELLIOTTThe lady who helped me with renting went above and beyond to help me..very friendly...
TRACY GOLOMBISKISaturday drop off. Not open.
Richard BrownHad questions on my drop off with charges that were made! She was very professional and polite and gave me the district manager number to assist me in the questions she could be to answer!
ASHLEY ATTERTON