Terrific and friendly service!!coeen B.
Customer Reviews for Stockton Secured Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Juan G.
They charge me for insurance without asking do I need it or not. When I asked them why, the answer was-this is our new policy. If you not say that you don't want insurance, we charge you automatically. Please pay attention to this when you rent something from this locationVIKTORS G.
The tire pressure was low(with a warning light on), the radio did not work, it was dirty, the sun visor was broken and hanging down.JAMES D.
Best customer service... will return in the futureJuOnie A.
Le client n'a pas laissé de commentaire.laura E.
Le client n'a pas laissé de commentaire.Kendon C.
No improvement needed. I am very satisfied with the facility, the staff and the location. I would recommend it to anybody.Ramona Corie K.
Le client n'a pas laissé de commentaire.Oleg R.
Le client n'a pas laissé de commentaire.Maurilio M.
Your doing a great job!Laura C.
everything was great ciystoner servis at this location as also on line with dispatch when i had a blow out tireOlao A.
Very nice and helpful customer service!!!Debora B.
Very friendly and professional. Quick in and out.david M.
There's no improvement needed at the site.Ramona Corie K.
Le client n'a pas laissé de commentaire.Gary L.
Le client n'a pas laissé de commentaire.Jorge M.
Le client n'a pas laissé de commentaire.Lynette I.
Le client n'a pas laissé de commentaire.Alonso G.
The lady that helped me was kind warm professional and courtesernest Y.
Le client n'a pas laissé de commentaire.GregoryJ S.
Check the air pressure in all tires, as we had a blow out and some of the tires were below the recommended pressureJames P.
Excellent service à la clientèleNathaniel R.
The gentleman that helped me was extremely helpful I wish I would've looked at his name! Truck performed great, I felt like I was driving a big rig lolGina R.
Le client n'a pas laissé de commentaire.KYRA H.
Le client n'a pas laissé de commentaire.Melecio C.
Le client n'a pas laissé de commentaire.PHILLIP W.
The man that works there is awesome very nice and friendlySilvia F.
Le client n'a pas laissé de commentaire.GLENN G.
Le client n'a pas laissé de commentaire.Elizabeth P.
Perfect communication and explain to us every small detail thank you for everythingGUSTAVO M.
Stop trying to rip customers off with frivolous charges! They overcharged my credit card because I extended my rental. 16 days does not constitute 900 dollar charge on a credit card! I love U-Haul but this group might be misrepresenting your good name.Isileli L.
Le client n'a pas laissé de commentaire.Frederick B.
Le client n'a pas laissé de commentaire.Esmeralda L.
Good serviceShawna W.
Le client n'a pas laissé de commentaire.MONTE M.
Great customer service!!!Phillip B.
Excellent experinceBen H.
Guy at service desk was awesome. Didn't get his name. Unfortunately. Great customer service.Juan V.
Café gratuitWalter J.
Le client n'a pas laissé de commentaire.Alex G.
Le client n'a pas laissé de commentaire.CRYSTAL C.
Truly appreciate the customer serviceRachelle M.
Le client n'a pas laissé de commentaire.CENOBIO H.
Le client n'a pas laissé de commentaire.ADRIENNE D.
The office was dirty, very small and confining. The actual yard where the equipment was stored was sloppy and disorganized. It appeared the yard was being shared with other businesses with equipment. If it wasn't for map quest, identifying the location was challenging.Dennis S.
Le client n'a pas laissé de commentaire.Editha M.
Dee was patient with all my Questions.. Because I was a first timer ,. ThanksTashia C.
The inside of the truck was really dirty, like it wasn't cleaned after the last person.Diana M.
Le client n'a pas laissé de commentaire.Christopher E.
Le client n'a pas laissé de commentaire.david H.
Nice guysRoy C.
Le client n'a pas laissé de commentaire.maisam K.
Customer service is excellent, friendly and helpful.Feyruz R.
Absolutely nothing. Experience was fantastic. Keep up the good work.Kehinde E.
Everything was great, the lady at the counter is extremely friendly, polite and extremely helpful.Christopher M.
I called office multiple times for inquiries regarding the fees for extending the rental time. I left voicemail. No one ever picked up the phone or called me back. When I returned the vehicle, she double changed me (double charge for the mileages) and refused to adjust the over charge.Grace T.
Experience was great as it was.Dominick F.
Very goodMOHAMED G.
Since they took over the location it is wonderfulDana U.
Keep up the good work!KEHINDE E.
Everything was great!John R.
Nothing needs to be done different everything was done smoothly and pleasant as possible .....😀👍🏻Orlando S.
Le client n'a pas laissé de commentaire.geneveve V.
Nothing! Everything was perfectMichele J.
Excellent customer service .. the agent made it very easy for me . Beautiful personality .. the only place I'll do Buisness with . Thank you for all your help . Truck was very cleanMary Rose M.
Le client n'a pas laissé de commentaire.Tim Y.
Nothing my pick up was just as smooth as my drop off Not my first time at this location always welcoming and professionalJeremi D.
Le client n'a pas laissé de commentaire.Jeff J.
Business hours prevented in person drop off and lack of internet connection made online check in difficult.David W.
Le client n'a pas laissé de commentaire.Simarjeet S.
this location was GREAT! The lady was very friendly and helpful.Nancy Z.
Everything was great I was trying to pick up my next trailer but wasn't available.Stanley G.
Le client n'a pas laissé de commentaire.ramona K.
Le client n'a pas laissé de commentaire.WILFREDO B.
Le client n'a pas laissé de commentaire.Israel M.
Very helpful and friendly staff.FRANK G.
Le client n'a pas laissé de commentaire.KRISTOFOR M.
Front desk employee I am sorry I did not get her name but she was the best! I called the next day to thank her but she was off. I appreciate how easy she made this for me. I will be back next time. Merci.RENEE P.
Le client n'a pas laissé de commentaire.MARIA A.
Everything was ready and the service was outstanding 5 starsJESUS G.
We picked up our 15ft truck to help out a family member move. We where in a rush and didn't notice the a couple of scratches on the passengers side where not noted on paperwork. When we dropped off the truck in a different location we where then made aware of this. Now we have to deal with insurance company over this. Extra stress during the holidays while trying to help out a family member move. I will not rent from this location again. Lesson learned , away take photos of before hand.DOUGLAS W.
Customer service was goodSTEPHEN B.
Very friendly staffGARRY C.
Nothing they were very professional and informativeDONALD W.
I still have not received my refund for the first day that was wasted with the truck broke down. I am a very unhappy customer.DEBORAH H.
At the rental location, they added the additional insurance onto my rental, without even asking me, after I had declined it on line. Felt taken advantage of. Additionally, they did not help my hook up trailer, i was left to do that on my own.SCOTT N.
Have better customer service training them to do their job the way they're supposed to. Had a very poor customer service very unsatisfied employee need to be retrained for the safety of the customersGUSTAVO R.
Very friendly and efficient. I was in and out quickly.RANDALL B.
Le client n'a pas laissé de commentaire.NIESHA B.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Nathaniel W.
Le client n'a pas laissé de commentaire.Dallas B.
Le client n'a pas laissé de commentaire.Cesar M.
Le client n'a pas laissé de commentaire.Romina H.
Le client n'a pas laissé de commentaire.ROGER E.
I had a wonderful experience. The clerk was friendly and professional. The vehicle was clean and we had no problems with it. Check out was quick and easy.MATTHEW H.
Le client n'a pas laissé de commentaire.Miyanna J.
I declined insurance but yet I still got chargedDONALD R.
Le client n'a pas laissé de commentaire.KEITH G.