Évaluations des clients Stoicheffs Auto
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Stoicheffs Auto
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Leslie P. le
Good customer service.
Matthew H. le
I've rented from this location several times, they are always fast and courteous. The pricing and return process were explained thoroughly.
Joshua S. le
staff seemed stuck up and not pleasant. trailer had a light burned out. this gentlemen was very nice but said a mechanic was in another town that is about 50 min away an wasn't allowed to fix himself. u haul has a rule that you have to put the equipment back in the same spot or they charge you 20 dollars... my spot was on the side of the road near a telephone pole. a dirt spot no the less that i had to make sure i put in the same patch. ridiculous in my eyes.
Roderic D. le
Create a parking lot so that customers can park a vehicle during their rental. Its VERY inconvienent for a customer to find a ride to this location and to be picked up after the rental.
Keenan E. le
Clerk who helped me was not very nice or approachable and quite rude to be honest. I'll go to the other State College location in the future.
Amy F. le
I am retired military and a AAA member yet there are no discounts
Raymond G. le
Service personnel carried on with miscellaneous paperwork and casual conversation for quite a few minutes while I stood in front of them at counter waiting to pick up my rental. Awkward and unprofessional
Joseph M. le
The guy was completely swamped by people, so maybe i dont know the circunstances, but service was definitely pretty brisk!
Ronald S. le
Parking lot was full when we dropped off with no definitive parking spaces.
Robert M. le
The truck was fine, adequate for a local move. We rented 12 furniture pads and a furniture dolly. When we picked up, they only had 6 furniture pads and no dolly. Finding out about this the morning of the move was stressful and made packing more difficult. The attendant had a confrontational attitude.
Peyton O. le
truck was in poor condition and agent was rude. I would go back to the location on Benner Pike.
Robert W. le
Prompt and courteous service, truck was clean and fully fueled ready to go. Had right size truck for our needs. Convenient location. Would definitely rent here again.
Edward T. le
Great customer service and friendly staff. They helped our property in a bind and rates were reasonable.
Bryan H. le
The employee here was beyond rude. I usually try to cut people slack when they deal with customers because customers can sometimes be awful, but this guy was awful from the start. Terrible attitude and when we asked (politely) if there was the ability to extend the reservation because of technical difficulty and wait time at the location, he said "Not unless you want to pay $30 extra". I responded by justifying that we experienced some difficulty and even an extra 15-20 minutes with the truck would be a great help, to which he replied "we can sit here and argue about it and cut into your time even more or you can sign the paper and get this over with". I've heard similar stories from other locals who have rented here. Unfortunately, I'll have to take my business to a different rental company in the future because every interaction I've had with associates has been, at best, frustrating and at worst downright disrespectful.