Évaluations des clients Stonegate Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stonegate Self Storage

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Randall R. le

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Le client n'a pas laissé de commentaire.

David J. le

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Le client n'a pas laissé de commentaire.

Justin J. le

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The staff at this location are awesome. Keep them there as long as possible.

James G. le

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The guys that work here are super nice and helpful.

Kevin C. le

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Le client n'a pas laissé de commentaire.

MICHAEL B. le

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The agents were welcoming, pleasant and explained everything I needed to know in a concise and professional manner.

Randall A. le

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Be aware that the owners seem to be overly protective and charge renters for all small dings and or scratches. I was shocked by what the employees were told to charge - $140 for a small door paint chip. It is a moving van!

Mark M. le

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Quick, Easy and simple drop off.

Lisa E. le

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Le client n'a pas laissé de commentaire.

Darron I. le

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Small parking spaces for return. Early closing time.

Mark F. le

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Le client n'a pas laissé de commentaire.

Lisa G. le

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I arranged the online self pick up and the truck wasn’t ready I had to wait 25 minutes until I could get help I was overcharged for gas charges and had to call and get the charges changed

Pengcheng D. le

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Le client n'a pas laissé de commentaire.

Alicia S. le

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Le client n'a pas laissé de commentaire.

Benedict A. le

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Le client n'a pas laissé de commentaire.

Christine G. le

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The guy who helped us check the truck back in, couldn’t have been more helpful. It WAY easier than I thought it would be. Much appreciated!

Chisang J. le

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Le client n'a pas laissé de commentaire.

Zachary J. le

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Le client n'a pas laissé de commentaire.

Brenda P. le

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The lot was full and the employee instructed us to drive down the block and turn and park the U-Haul in a residential area and walk back to the U-Haul place to drop the keys in the box. Not a huge deal but had no one been there for our after hours drop off we would have had no idea what to do. I did call U-Haul because the check in process online didn’t work and I was on hold for almost an hour before someone picked up so I would have been furious waiting that long just to talk to someone about where to leave the truck.

Melissa R. le

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I received very bad information multiple times that made my move especially difficult and chaotic and am still working with the company to sort it out. I won’t use this location again and wouldn’t recommend it.

Pahrmis H. le

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Employee that assisted was rather rude

John H. le

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Le client n'a pas laissé de commentaire.

jutta B. le

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Staff was friendly and helpful.

Jon R. le

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Le client n'a pas laissé de commentaire.

Sarah J. le

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Le client n'a pas laissé de commentaire.

Jose A. le

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Bad service, the employees did not acknowledge or greet me when I walked in, i had to ask one of them to help me instead of them being attentive. One didn’t care that I returned the vehicle, he told me to drop them on the table and he would do it later when he had time. Worst experience of my life, will not be a customer here again.

Lalani F. le

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Le client n'a pas laissé de commentaire.

Briana W. le

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So I almost did not get my truck Sat Aug 31, when I had to be out of my apartment at 5pm that day. I received a call from a call center the night before on Friday Aug 30 telling me to go to 1750 W Capital West Sacramento instead. Okay. We show up at the time given and there is no truck. It caused significant stress. However, your employees there (11am W Sacramento, Aug 31) were fantastic. I believe one was named “Joe” they spent over 45 min calling around asking for a truck for us and managed to find one back in Davis. I’m upset with uhaul over this situation, however, I was extremely impressed with Joe + another present employee’s handling of the situation and would give THEM 5+ stars. Thank you for making a horrible situation less horrible and ultimately fixing it, gentlemen!!