Customer Reviews for Stonepoint Cabinet & Granite Counter Top
(Concessionnaire U-Haul dans le voisinage)

495 évaluations

6440 Old Winter Garden Rd   Orlando, FL 32835

(407) 299-4144

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(407) 299-4144

6440 Old Winter Garden Rd
Orlando, FL 32835

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

This location is

Kimberly G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua C. 
Évaluation :
5

The person at the pick up location was very courteous and helpful.

Michael B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ByVincent M. 
Évaluation :
1

My wife and I rented a uhaul and it was so dirty and stink when we told the guy he said oh that's okay. Dude how is that okay uh I'm paying for this he refuses to give us a clean one never will I rent from uhaul again..

Richardson C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Anton T. 
Évaluation :
1

Our car was not strapped on correctly , we where tod by the uhaul here in Indy we are lucky we made it here safe . I would be looking into getting A lawer to sue.

Daykei P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin S. 
Évaluation :
1

I booked the truck for 6 hours with a pick-up set for 2 pm on the website. When I got there the lady at the office said that I would have to bring the truck back in 4 hours instead of the 6 I paid for. All because they supposedly close at 6 pm and there was another customer in the first hour the next day. I told her that I set a 6-hour rent because that's what I'd need and they must fix their system to not allow their customers to have the option to book a vehicle if it's not available. She was willing to send me to another location and wouldn't let me have the vehicle if I did not bring it back at the 4 hours window. And all that in a not very nice way to put the words. Not a good experience at all

Diego L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Joabe R. 
Évaluation :
5

I was treated like a ROCK STAR. awesome service

Adalberto M. 
Évaluation :
5

Rien

Isa W. 
Évaluation :
5

TELL IN ADVANCE WHAT SIZE BALL HITCH IS REQUIRED

charles R. 
Évaluation :
1

The owner is a mean person

Danzel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audur J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MARLINE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela D. 
Évaluation :
4

The employees there were very nice and helpful. They understood my late arrival because when I ordered the equipment no one from UHaul told me it was going to this location. When I went to the location where I expected my equipment and it wasn't there, those people seemed to understand and directed me to this location

Bob C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donnette C. 
Évaluation :
3

No trucks were available per reservation time. When one did arrive the truck had not been cleaned after last use and it had leaks, which caused a lot of my stuff to get wet.

Roosevelt H. 
Évaluation :
5

I love the customer service at this location always clean rented vehicle not only that very very quick process to even rent one any size they have and lady that took care me both times was very nice understanding and caring thank you for you great customer service

FABIO I. 
Évaluation :
5

Good 👍 but ❤️

Fednor S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AnnaMarie W. 
Évaluation :
3

when returning the van AFTER HOURS, the gates on both sides of facility were closed. Gates are not automatic when you approach them to return vehicle. I WAS NOT told that I have to get out of the vehicle and open the gate manually myself to return the vehicle. There was a guy that lives across the street that came over to the gate and opened it for us! Apparently, he has done this plenty of times before for your customers. This is NOT a safe situation! I would like a phone call from someone to discuss this further. Ray Harris 321-456-7840

Ray H. 
Évaluation :
2

They charged me more than rent at 4 and I delivered it at 7 but the business closed at 6 and they charged me more than 300 dollars for that reason it was a pick trucks

JUAN G. 
Évaluation :
5

First time renting at this location and the entire experience was great.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH S. 
Évaluation :
1

They over charged me.

Ann Y. 
Évaluation :
4

When the renter is given a time to return the equipment, it is not always possible to return it on time because you are caught in traffic and could be 30mins minutes late, or it could be due to weather conditions. Once you are a few minutes late you are charged for another daily immediately. You should be given a few minutes leeway!

GRACE L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JENNIFER G. 
Évaluation :
5

They went above and beyond. Great customer service!

BRIAN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SPARKLE P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EUNICE R. 
Évaluation :
5

Cheaper prices maybe. Just kidding. Everything was great.

VANESSA L. 
Évaluation :
5

I have rented from this location three times in the last three weeks. I found the staff to be kind, attentive and professional. I would definitely rent from here again.

Sean M. 
Évaluation :
5

not recommended, too dirty and very bad smell but very bad... I used it out of necessity and because I am responsible in fact I had booked up to 8 hours and I only used it for 3 hours and rented another one because I couldn't stand the bad smell

YONATHAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER C. 
Évaluation :
5

Everything was awesome.

Dijinneeie E. 
Évaluation :
1

I was told that I would be receiving a full refund because of the way the staff spoke to me and didn't honor my reservation and instead I was charged an extra $17 and change, I need my refund as soon as possible please

LOUSYLIA V. 
Évaluation :
3

Cuando llegue a retirar el vehículo a la hora pautada no estaba listo, espere más de 4 horas para obtenerlo.

LUIS R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ERIC H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CASSANDRA A. 
Évaluation :
5

Nice atmospheres, and quick service.

SHERMAN E. 
Évaluation :
3

Check trailer operability/functionality before renting out!

stuart R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERIE J. 
Évaluation :
1

She's very rude

SARA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURICA R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

LATONYA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEANETTE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dajahnae N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

STANLEY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JEFFRY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YESLIE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chani A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NAEL A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MIGUEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGINA O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERTO M. 
Évaluation :
1

I supposed to pay $44.73. You take $72.84. It doesn't make sense. I loaned the equipment for 5 hours. Before 2 hours I have already returned it. Why?

WALLSEND B. 
Évaluation :
5

Bien

vanessa M. 
Évaluation :
3

They deducted more than they said when I return the truck!

AHMED B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bryan T. 
Évaluation :
5

Poor replacement of battery without a hold down clamp, missing a window crank handle.

FREDERICK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALIEHYEA P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDRES F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina W. 
Évaluation :
1

The older gentleman that worked there had a bad attitude and started talking about folks renting the trucks and not returning them as if i had something to do with his rental trucks not being returned. All because my cell phone was currently off at that moment and i was explaining to the lady with all the packing and moving i did my phone had just turned off and i just hadn't gotten to pay it but i would give a secondary number to contact me on but the phone will be on the next day. The lady was as polite as she could be but the older gentleman tried to make me feel like I was apart of the group of people who rented Uhauls and never returned them. They could have clearly see in the system that I return my rentals on time. He needs better customer service that was my first time to that location and it sure is my last. I usually go to the 1 on W colonial their customer service is better.

IZLAINE S. 
Évaluation :
5

I did not pick this pickup location. i made a reservation weeks in advance and the location called me the day before to tell me they didn't have the trailer I wanted. They told me if I wanted the 5x9 trailer with ramp I reserved, I needed to pick up at this location that was 30 minutes farther away. Very bad customer service from original location.

Mario G. 
Évaluation :
4

Put an E pass in the truck so we can use it for highways that would help

KENNETH K. 
Évaluation :
2

This is the first uhaul I ever go to where I have to hook the trailer myself. Not a problem. I just didn't know. When I brought it up to the lady that checked me out she replied by saying “haven't you ever rented one of these before?” There was no guidance or signaling as I was reversing my truck before hooking up trailer. She was just standing there saying and doing nothing. After hooking it up myself she said i was “good to go.” She didn't even bother to check if the lights worked properly (I'm pretty sure that's against the law). Again I did it myself. Right before I left she made sure to tell me to put it back in the same exact spot when I return because “people always park them all over the place.” It was small space! I asked “what if I can't reverse it in there? It's a small space” she replied with “just pick it up and push it there. It's light.” HERE'S THE BEST PART. When I returned, BOTH OF THE GATES WERE LOCKED!! I had no way to get in there to park the trailer. I drove around for like 10 minutes until a lady that was going to church In the building next door unlocked the gate. Gee… I wonder why people park the trailers everywhere. The staff/owners (whoever they are) treat you like shit then lock you out. This is the longest and one of the only reviews I have ever left In my life but it was necessary. This place sucks and that lady did not care about this specific customer. WORST UHAUL EVER!

Arnoldo B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AHMAD W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AHMAD W. 
Évaluation :
5

We doing good job we are excellent

ODULSAINT O. 
Évaluation :
5

They are very nice, respectful, super professional, I really recommend this place. Merci.

VALTER I. 
Évaluation :
4

Make sure the trucks don't smell like cigarettes and that the low tire light isn't on when picking up a truck.

MARIANA D. 
Évaluation :
5

Nothing. Great service by Sabrina

PEDRO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OSCAR T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Idler B. 
Évaluation :
2

The truck had a check engine light, when it's rainning water pouring inside the cab. And I was unable to use the app to return the truck, I call customer service they were unable to help me. Rerurn fuel level was 3/4 and Rerurn mileage was 79577 I took pictures...

JACKLIN D. 
Évaluation :
3

Friendly staff. Efficient. Equipment worked well, but the concern was the status of the truck. The front cabin had a leak with rain dripping. The mom's attic portion had a leak and any The back smelled of faint urine.

David B. 
Évaluation :
5

Thank you so much for your service I appreciate that thank you again

FRANCOIS J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TAYLOR S. 
Évaluation :
1

I would never book at this location again. The owner was nasty and money-hungry! Customer service was horrible! I was also overcharged. I would not recommend this location to anyone!

JUNA J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

RIGOBERTO U. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THOMAS A. 
Évaluation :
5

Excellent and friendly service

Andres B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMONIQUE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALIEHYEA P. 
Évaluation :
5

On returning the truck it wouldn't start at the uhaul ofc.

BETTY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNMARIE A. 
Évaluation :
1

I will never rent from this location again! I found the owner to be rude and did not provide adequate communications about the return process. I specifically said that I did not need the truck beyond Saturday, and asked it I could return on Sunday. She said that they were closed on Sunday, however NEVER discussed the fact that they have a drop box and could be returned when they were off. As a result, I paid for a truck to sit at my home for 1,5 extra days. Never again!

Cheryl Z. 
Non les évaluations ont été soumises pour cet établissement.

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