Évaluations des clients Stop & Go

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stop & Go

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Aaron B. le

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The man at the counter could not find my reservation. We were there for an extended time, with him looking for it and talking on the phone in a foreign language. Finally my husband pointed to the screen and showed him his name on the reservation. He still argued with us! We got the truck, but it should not have been that kind of experience.

Jerald H. le

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The truck size that I reserved was not there when I got there. No on called me to let me know ahead of time. This meant that we were unable to fit all of our stuff on the truck. The man was very rude and only told my husband to have a good day, barely speaking to me when we picked up the truck. The online pickup system doesn’t work at all so after spending twenty minutes on my phone that morning trying to register to pick up the truck we still had to go inside and redo everything. Very frustrating and a huge waste of time. For $80 (which seems like highway robbery when we moved in town) I will look at different companies the next time I move.

Sivakumar M. le

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excellent service. I would give 5 star for the service

Darren C. le

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Language was a barrier. I was asking for clarification about some things and the clerk seemed to be confused. It got to be so frustrating that I returned the van and left. Will never rent from there again! HORRIBLE Experience.

Terry S T. le

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Very friendly and helpful.

James T. le

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Brought trailer back and took paperwork in. The guy behind counter asked what it was, after reading it he said to drop it over there. Then as I was leaving a guy came out and asked me if I knew how to hook up car carrier. He told me guy inside was going to charge him to hook it up. Then told him he didn't know how. To me that's no way to run a business and make customers happy.

Richard S. le

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Service here was great. Truck was ready on time. Returned with no problems.

Michael B. le

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Staff at this location are very courteous and helpful

Dale H. le

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Le client n'a pas laissé de commentaire.

Raymond G. le

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Very nice guy

Shawn A. le

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Adhere to the posted business hours!!!!!

Yosida P. le

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Ensure that the order is ready for when the customer will pick it up. Was told to pick up at location, but they did not have any of our order ready. Spent an additional hour driving to another location.

Shane C. le

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Very professional and helpful!

MATTHEW E J. le

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I did not take a picture of the before mileage and the rep said I drove 120 miles from Rogers to Fayetteville.......Please.

Joshua R. le

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Based on the experiences described in my review above, I would remove this location from your network.

juan S. le

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Le client n'a pas laissé de commentaire.

David W. le

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Le client n'a pas laissé de commentaire.

David W. le

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I received no assistance in hooking up the trailer. When I brought back the trailer 6 hours early, they did not even suggest that I might get a credit for the early return.

RYAN S. le

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Le client n'a pas laissé de commentaire.

Lynn S. le

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He asked me if I ordered blankets and I said yes. I saw them on the screen. But he didn’t say anything else about them. So I assumed that they were inside the truck, we left and stopped down the road a couple miles and decided to check it out. They were not inside the truck. We had to go back.

Tyson B. le

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Le client n'a pas laissé de commentaire.

Tara B. le

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The employee didn't give the discount that was noted on the referral from the office across town. $79 turned into $106. Not pleased at all.

RYAN S. le

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Le client n'a pas laissé de commentaire.

Kathleen A. le

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Le client n'a pas laissé de commentaire.

john V. le

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Had to move and hook up trailer myself. Clerk in the convenience store did not have a clue. Clerk did not check connections or lights. Pay closer attention to whom you grant a franchise.

Steven H. le

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Truck was high mileage which I expect for local, but engine light on, steering wheel had 1.5" of play and suspension is shot. Engine ran well, fluids were OK, brakes worked well. But driving the truck over 65 mph with the front issues was dangerous.

Boyd H. le

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Le client n'a pas laissé de commentaire.

Arun Muthuraj V. le

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Le client n'a pas laissé de commentaire.

Matt M. le

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Le client n'a pas laissé de commentaire.

Matt M. le

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Le client n'a pas laissé de commentaire.

Ganesh M. le

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The front desk is super helpful to adjust my charges

Steven F. le

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Le client n'a pas laissé de commentaire.