Évaluations des clients Stor It Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stor It Self Storage

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chris F.
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Le client n'a pas laissé de commentaire.

Raúl L.
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Le client n'a pas laissé de commentaire.

Curtis E.
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We realize this is difficult to control, but your smoking customers are making it really tough on your non-smoking customers. This pick-up reeked of smoke smell, and air freshener odor intended to cover up the smoke smell. It was so bad my wife almost vomited,even though we kept the windows open in below freezing outside temperatures. It was really, really bad; stiflingly bad. It was so bad it was very likely bad for our health. It couldn't have been healthy to be breathing such rank air.

Jordan P.
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The 24/7 truck share did not work at all for me. An employee at the location helped me with checking out the truck within a few minutes, but I spent almost an hour on the phone trying to drop off the truck since it was after hours. If the website is not going to work, customer service should at least be more streamlined for getting the truck checked in and out. I will not be using that service again.

Matthew B.
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Le client n'a pas laissé de commentaire.

Jeryle W.
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The entire inside of the cab was dirty. This leads me to believe it was not sterilized for the Covid virus. This should not be. We all have to do our share in fighting this.

Trever N.
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The sun visor was broken and wouldn't stay up. It was very frustrating/annoying. Other than that, things went well.

arthur J.
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Le client n'a pas laissé de commentaire.

JAMES S.
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UHaul Computer system was down, but the owner made it work.

scott G.
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Le client n'a pas laissé de commentaire.

Hank K.
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everything went smoothly.

Ken H.
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Le client n'a pas laissé de commentaire.

Rex S.
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Jason was Great to work with..

Heather B.
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Le client n'a pas laissé de commentaire.

Tim R.
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Le client n'a pas laissé de commentaire.

Jim S.
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Le client n'a pas laissé de commentaire.

Andre S.
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wash truck, especially windows

Dianna D.
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Le client n'a pas laissé de commentaire.

Bob H.
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The site staff was very friendly and helpful. He even contacted me after setting up the appointment assisting with how the application worked for after hours pick-up.

TONI S.
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Le client n'a pas laissé de commentaire.

Robert S.
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Le client n'a pas laissé de commentaire.

Chanel G.
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Honestly such an amazing experience! My morning started off terrible with another Uhaul company that not only didn't have the truck I had reserved, but was super rude to me. So glad I found this location!! They were helpful and kind and I think just above and beyond the average customer service! I really appreciate your help and ease of moving. THANK YOU!!!

Walt H.
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The UHaul agent (Jason), was highly professional and knowledgeable.

Brian R.
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Le client n'a pas laissé de commentaire.

Robert S.
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Le client n'a pas laissé de commentaire.

james A.
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The app would not work. After taking all my info, twice, it continued to say it could not find my location. I finally had to go inside and give all my info to the clerk.

James S.
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Check out was fast

Jack S.
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When returning the vehicle would have liked to have someone check the vehicle in and get my receipt for the final charge.

John T.
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Le client n'a pas laissé de commentaire.

Joshua M.
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Le client n'a pas laissé de commentaire.

Brian T.
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Le client n'a pas laissé de commentaire.

Randal B.
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Le client n'a pas laissé de commentaire.

Heath T.
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The gentleman that helped me was exceptional!

David M.
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This location has very good customer service and the gentlemen who helped us was outstanding.

Heather J.
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Le client n'a pas laissé de commentaire.

Derek J.
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Le client n'a pas laissé de commentaire.

DAVID J.
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It would have helped if the call center person had told me I was required to access the truck online. I presumed a person would be at the location to give me access. It was quite confusing.

Javier T.
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Le client n'a pas laissé de commentaire.

Tim M.
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All good, person excellent, truck excellent

Jeremy H.
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Lower rental prices...less $ per mile

Patrick M.
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Le client n'a pas laissé de commentaire.

Sierra K.
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Le client n'a pas laissé de commentaire.

Victor O.
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The gas gauge wasn't working on the truck I rented filled it up for no reason. I want a refund for putting to mush gas

Melinda R.
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Le client n'a pas laissé de commentaire.

Eric C.
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Le client n'a pas laissé de commentaire.

Luis G.
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Le client n'a pas laissé de commentaire.

Mike M.
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Le client n'a pas laissé de commentaire.

mark G.
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Have trucks cleaned

Brian V.
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Le client n'a pas laissé de commentaire.

Wanda J.
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Not a thing it was fast and attendant was pleasant. His birthday one day after my birthday July people have great customer skills.

STEVEN W.
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Le client n'a pas laissé de commentaire.

Stephen C.
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Le client n'a pas laissé de commentaire.

Chad N.
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Pricing wasn't clearly explained that the whole thing felt like a bait and switch will not recommend

stan R.
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Le client n'a pas laissé de commentaire.

Glen C.
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Online was easy peezey !

mary A.
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Great Experience!

Vladimir K.
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Le client n'a pas laissé de commentaire.

Tom E.
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Jason took excellent care of us! 5 Star Customer Service!

Melody M.
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Le client n'a pas laissé de commentaire.

Tom E.
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Jason took excellent care of us! We are loyal customers for Jason at the storage facility and very grateful he offers Uhauls!

RICHARD G.
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Le client n'a pas laissé de commentaire.

Tom E.
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We had a great experience! Thank you Jason!

Lisa B.
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Le client n'a pas laissé de commentaire.

scott P.
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Jason was amazing and very personable and professional. Great experience!

Wes M.
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Le client n'a pas laissé de commentaire.

Kris P.
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Le client n'a pas laissé de commentaire.

Dave H.
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Le client n'a pas laissé de commentaire.

chuck G.
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The vehicle was in poor condition. Steering is worn or out of alignment. Rear door difficult to open and close, same with the aluminum ramp. Cab was filthy, dusty and remnants of old dog food on the floor. But the most ridiculous item was the absolutely trashed windshield wipers. On Sunday night I was almost forced to stop on highway 95 between McDermott and Jordan Valley due to a lack of visibility. Traction was never even an issue. I was almost stranded because I $14 wiper blades. There was absolutely no place to even find new blades. The remaining 3 hours of the trip was in on and off rain, which only compounded the already disastrous trip.

Katelyn S.
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Le client n'a pas laissé de commentaire.

Megen R.
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Le client n'a pas laissé de commentaire.

william W.
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Windshield wipers were in poor condition.

Dianne D.
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Le client n'a pas laissé de commentaire.

Laura T.
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Great Staff and clean store. Love the frogs!!!

KENT C.
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Thank you! Great Job.

Loman B.
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Overcharged us and over drafted our account. Charged us for things we didn't use and for an extra day of use.

Jennifer B.
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Excellent staff! Pick up and drop off was super easy. This location is so friendly!

LINDA B.
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Great customer service. I left a wagon in the truck and didn't realize it, when I went by the next day they had it for me. Thanks

Joelle Z.
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David was so friendly and helpful. He made the whole process as easy as possible. I would definitely recommend this location to a friend. Superior in every way!

Robin G.
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Clean you trucks my rental truck was discussing inside and out I've never seen a rental as dirty. As it was really disapponited

Chelsea S.
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Le client n'a pas laissé de commentaire.

Deanna H.
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Le client n'a pas laissé de commentaire.

Douglas D. E.
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Good. Helpful.

DAVID P.
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Customer service was great

David W.
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I called in to reserve a truck and the lady told me that it had a ramp signed the papers and showed it had a ramp and then it did not have a ramp so I did drive 25 miles round-trip extra to rent one with the ramp and now I have to pay 25 extra dollars because you charge $.99 a mile for something that I shouldn't have to

Dan P.
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Le client n'a pas laissé de commentaire.

John P.
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I drove off with a tank that was not full of gas, despite having been told that it was full. I put 11 miles on the truck and had to spend $14.49 to put 4.5 gallons in the tank. When I raised the issue upon returning the van, I was told that nothing could be done about it.

NICK S.
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I am so dissatisfied with u-haul..a billing nightmare with multiple phone calls..multiple card charges and then multiple refunds..very very disappointing.

james S.
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Helpful.

kathy M.
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I was supposed to have an appliance dolly and when I came to get the truck, there was no appliance dolly. The guy at this location helped me to find a dolly at another location, so he was very helpful, but I was extremely disappointed with the person that I had told over the phone that I wanted an appliance dolly and there was none there.

KATRINA B.
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Our original reservation was changed from a one way out of state to a return same as pick up location. Then we were charged extra fees to correct a reservation that we did not change. Not terribly happy with this experience and am currently trying to get fees returned to me that were chsrge WITHOUT being told they would be.

Ibson P.
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You need a better networking system, what I have heard from customer care Keisha was different than the store in Boise (718058) told me. Also a very slow computer networking on the store in both location I went. (042314) and (718058)

Steven C.
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Le client n'a pas laissé de commentaire.

Amanda R.
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customer service was excellent! the ease of my rental was amazing. The price was affordable. The only thing I would recommend is cleaning up the vehicle.

Alex V.
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Le client n'a pas laissé de commentaire.

Courtney T.
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Easy peasy and cheap

Roxanne K.
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Le client n'a pas laissé de commentaire.

Joe D.
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Le client n'a pas laissé de commentaire.

Jerrold J.
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In and out . great rental for the little time I needed the truck.

maurice M.
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Le client n'a pas laissé de commentaire.

Max H.
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I was charged for 19 miles, but I'm almost positive I couldn't possibly have gone that far. When from pick location to Home Depot (3.4 miles), to my house (6.2 miles), around the block a couple of times (maybe 2 miles?), and then back to return (2.7 miles). Maybe 14 miles. It's not way off or a lot of money, but if we're going to get really specific on charges I expect things to be accurate.

Non reviews have been submitted for this location.

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