Le client n'a pas laissé de commentaire.
CHRISTOPHER P.
Customer Reviews for Stor Safe
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very polite and friendly!
LINDA W.No changes, perfect experience
Gary B.Safe and very happy with you TY
TELEDA L.Drop-off was easy and quick. Enjoyed visiting with the manager.
Steven H.You debited your account for more than 400 $more than I owed. Could not get it back on phone. Told it would be reviewed and I would be advised in email 48 hrs later. This is unacceptable.
JAMES L.Nothing. The customer service was excellent. The truck ran well and very clean
DONNA T.The U-haul rep was very professional on my needs and answer all my questions...I would recommend the rental site to all my friends if they are in search for a rental truck for hauling or moving.The truck that we rented met all our needs ... Merci
RONALD C.Hire more gentleman like the one who took care of me at the U-Haul reservation site he was a wonderful person glad to have met him.
SHUWONDA M.The service rep was a model of courtesy and professionalism. All of his instructions were clear and concise, which helped things to run smoothly.
WARREN R.Keep plenty of those trucks. Great truck.
HASSAN H.Great tips and recommendations. Will do business with this location again and recommend.
THOMAS S.The Uhaul wasn't cleaned out when we picked it up, so we had to wait for him to clean the back out. After returning the Uhaul there was a billing problem (double charged) to which the location would not respond & Uhaul refused to help with. Overall, very dissatisfied with this experience & would not recommend.
STEPHANIE G.All was good.
APRIL F.Fast ,helpful, nice ,
JOAN Y.The nice gentleman came out to great us and do the return. He was very fast and friendly.
Gina S.Agent was frendly and accommodating
OSCAR R.The owner said the milage would be 87 cents a mile because of the distance I had to drive because the correct equipment wasn't available at my preffered pickup and had to drive an extra 20 miles one day to pick up and drop off. This equals over 40 dollars in cost to me. My milage cost was not adjusted and I feel I am owed that difference in cost. This is unethical business method and any amount over 20 dollars can be brought before a civil court of law. I would recommend in the very near future to listen to your franchisees and adjust your milage as they seem fit. The gentleman was very professional and understood my plight from driving an extra 40 miles to pick up and drop off.I look forward from hearing from you all about this and hope you will correct this injustice.
JOSHUA L.Mr. Roger is a great representative, very personable and professional. This is my second time renting from him. I tried to reserve online and they moved my reservation to Moyock. I canceled it and called Stor safe and got it reserved with Mr. Roger personally.
ANDREW W.Aucun
NATISHA B.Nothing.
GERALDINE M.Make the app easier to use.
Sabrina R.Thank you. The van was awesome.
SHENANDOAH T.Nothing everything perfect
Jeramy W.The charge I ended up with was double what I was told. I did not exceed the mileage or anything either.
Janet N.We had a 6' ramp for a 26' truck. Try carrying 3br house up an incline like that!!!
SUZANNE RUTH A.Keep doing what you're doing!!!
Gary B.I have enjoyed your services. I have already been recommending this place to a lot of my family and friends. Excellent service for the money and in a very good location. Thank you...
ABRAHAM S.The man that ran the shop was very friendly, helped me with what I needed. Will recommend to everyone
Ben S.I received a test message with drop off instructions. The instructions said if you were dropping off after hours, which we were, to enter a code at the gate and drop the trailer inside the gate. The text message indicated the code was #0330. THE CODE DIDN'T WORK. This was the SAME problem we encountered 1,5 years ago when we moved to this area. Couldn't get a hold of anyone or talk to anyone so we ended up dropping the trailer in front of the building both times. Frustrating to receive instructions by text message that AREN'T CORRECT.
Carol A.Ready for me when I arrived to pick up equipment. Ready when I returned it. The Rental experience was through and efficient.
myron S.These trailers low profile pull so good. You don't realize the trailer is behind you. Load properly with heaviest weight over axle, its smooth sailing.
JEFFREY M.Roger was very helpful and made the complete process of rental, cost, and return of the vehicle very easy and productive!
JON R.Person I dealt with was very helpful and polite.
Stephen W.An item was left in the cab, which Uhaul drop-off denied. It was later found in an employees possession! YOU HIRE THE BEST!
Christopher Jame W.Friendly service and great help to me.
RONALD H.cost a lot more than anticipated. 130 $to pull a trailer 300 mi. I learned that the low advertised rates are local only.
JOHNNY R.All was very good
Jose P.Gentlemen that runs this shop is great and I have never had anything but positive interaction with him.
Mark A.The online pickup process was difficult to get through, so the manager offered to do a standard checkout. That didn't really go any quicker, but it ended up saving me money with a military discount. The back of the truck needed to be cleaned out, so that delayed the checkout process, but I was very pleased overall. Drop off was even easier. Merci.
Steven M.This is the second time I've rented this vehicle and both times I've complained about the ANTS! It's infested!
KAREN N.