Very helpful at the location but your customer service call center is very unprofessional and takes forever to answer calls. All was done online very easy that's to thatMANUEL F.
Customer Reviews for Storage America
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Homestead, FL 33033
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h15 am à 5h45 pm
- Sam : 9h am à 4h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jesse M.
Le client n'a pas laissé de commentaire.Stephen M.
Scanning the ID shouldn't be so complicated. It literally took 30mins between the employee and I. However, she was lovely, polite and very accommodating. Thank you!! She gets 5 stars from me :-)Todd L.
Le client n'a pas laissé de commentaire.Maiquel S.
Overall great experienceDelano N.
Por la buena atenciÃ³n q me brindaron en la oficina y el buen estado en el q se encontraba el camion.RODNEY G.
The staff very friendly and cooperative.Noel A.
Great location and attention ! The chimi team uhul spotjorge S.
The engine light was on and an additional light futon the truck was shaking the whole timeSadie F.
Good service thank youcarmen B.
Le client n'a pas laissé de commentaire.santiago G.
Excellent serviceALIOSCHA R.
Le client n'a pas laissé de commentaire.Juan G.
Le client n'a pas laissé de commentaire.Gonzalo F.
Le client n'a pas laissé de commentaire.Marquise H.
Website should give more information about what equipment is required to attach trailerRYAN D.
Le client n'a pas laissé de commentaire.raul R.
Le client n'a pas laissé de commentaire.DAVID S.
NEW TRUCKS! Dirty and not good on gas. The office was clean. I guess the workers are taken care of and the customer, who pays the bills, are NOT worth the effort to give them a good vehicle. Never been satisfied with Uhaul but it's the only one.Carmelo A.
Le client n'a pas laissé de commentaire.Pat H.
Everything was fine with the truck. But I reserved a van and no one ever called me or left me a message to tell me no vans were available. When i got the truck i drove to the location of the move and then to the location of the storage facility to and from twice. Which averages more or less 1,4 miles. Now you do the math?? Upon my returning of the truck it was inspected and the employee checked mileage and said i drove a total of 11 miles. I said that impossible. So you guys who ever is in charge to call me and i will personally drive them in my vehicle so we can do the math of mileage. Either something is wrong with the vehicle or the equipment they check the mileage. Besides that employees were excellent with me.Albert G.
excellent and quick serviceNicolas D.
The van reeked of urine. Both seats smelled so bad and the driver's area was dirty. I had to use clorox wipes, disinfecting spray and febreeze. The seats.make me itch..I had to undress before getting into my personal vehicle. Never again...Cindy B.
Service was great. I have never seen such amazing service in all my years. The woman who helped me deserves a promotion. She really cares about the company.ALEJANDRO L.
Le client n'a pas laissé de commentaire.GONZALO F.
Clean & well maintained trucks. Safe area & facilities. Courteous attendant. Excellent overall experience.ISMAEL H.
Renting a uhaul from this location was quite simple and fast. I ordered online and was in and out less than 5 minutes. Returning was even easier. Thanks for making this a smooth experience. I'll be returning when the time comes. PATRELLA F.
The only complaint I have is that I ordered a cargo van for 19,95 and when i arrived the truck had a flat tire. I was never notified ahead of time and was forced to rent a 29,95 truck. The worker was very pleasant and tried to change the rate so that I'd pay the original 19,95 but she didn't know how to do it.CAROLYN C.
We went there and choose a small uhaul for a backyard house. When we went to pick it up we noticed it was too small and went back to change the size of uhaul not even 10 mins after pick up . They charge me $60 for nothing at all and they did not let me change the size. Truly upsetting.YIOVANI B.