The only reason we moved was that there was what looked like an electric transformer right in front of our door denying us direct access. We are elderly and this became problematic for us. We found a similar unit at another facility with unobstructed access. We're paying a little more for it but, at our age, convenience is more important than price. We enjoyed dealing with this company and wouldn't hesitate to recommend them to others.
Liz H. | Expérience générale
Customer Reviews for Storage & More of Canfield
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Jeffrey / Jodie were very helpful and personable.
Marina P.We had our storage unit for many years and absolutely loved it!
DONALD LINDA A. | Expérience généraleHelpful and friendly
TERRANCE S.insanely high price for a vehicle with over 150k miles
Matt S.Nothing everything was good.great staff
William S.We were accused of damaging the exterior of the storage unit after we moved out. We argued that where the damage was our truck and trailer couldn't do it. We were charged $69 for damage and they couldn't supply evidence of us doing it with all the security cameras. They treated us disrespectfully after we rented the storage unit for over 2 years and were never late. I would never rent one from them again!
Lisa C. | Expérience généraleGreat personal service
Ralph T. | Expérience généraleits a nice storage facility ..clean and safe
ANDREW M. | Expérience généraleThere is always room for improvement in a business, but this location did well.
ROBERT J.Honestly there's nothing that can be done to improve anything. It was the absolute best customer service!
DONALD B.The truck was difficult to handle. Probably alignment issues. It was a struggle to keep on the road.
LORI B.Great location, great staff, and well maintained. 😊
Lori A. M. | Expérience généraleI dropped off the truck after hours on a Sunday, but my experience with people here is always first class.
GARY S.When I returned the truck I pointed out some hidden rust. Opening and closing the big back door was showering chunks of rust. Hard to spot unless you're actually using the truck.
PAUL W.This is the best, secure and well managed storage facility that I have used. Staff was helpful and friendly. Easy access to all units. Thank you for our experience
Joe C. | Expérience généraleThe only thing I could say is that making the process of returning after hours easier would make this more customer friendly.
KIMBERLEY A.I've used this location several times. They have always had the equipment that I need, and they're service is great!
CAROLYN S.Use the storage units for 2 1/2 years great working with them and knew that our stuff was safe and would be well taken care of and if there was an issue we talked to them and they worked with use through these trying time was a great experience and would recommend them to family and friends
Jeffrey R. | Expérience généraleExcellent
Charles P.Excellent experience for the 10 months we used this facility. Will definitely be back if storage is needed and would recommend to everyone. Having the Uhaul rental on site is super convenient!
GARY P. | Expérience généraleFor five days I was charged the whole month and $ 20 for delay I got the car five a month I'm so sorry you just lost a customer it was not fair you should have charged the five days and $ 20 due to late payment but not charge the whole month
Stavros K. | Expérience généraleThey loaded carts that I did not need, they removed the blankets I needed also. I called and they said it was an honest mistake. Well my furniture is damaged because of an honest mistake..... the refund of the blankets is for shit. My damaged furniture is much more expensive, the solutions provided where piss poor and provide no resolution that fit the customers schedule. Last time I go with u hual, shit service, shit solutions, make for a shitty move! Thanks for nothing but fucked up furniture.
CHRISTOPHER M.Easy and convenient from start to finish. I will use this facility again.
Randy L. | Expérience généraleGREAT PLACE TO STORE .I HAD A STORED MY CAR PLENTY OF ROOM NO ISSUES ,GOOD OFFICE PERSONEL
Robert K. | Expérience généraleThis storage facility was very clean and well maintained. Never a sign of any rodents or even any bugs. No water leakage anywhere. Very secure and well lit. Staff was very friendly, helpful and accessible every time! Would highly recommend this place, and would definitely use them again in the future if needed!!
Brennelle O. | Expérience généraleTook care of issue with rodent.
Larissa S. | Expérience généraleFriendly and very helpful
William R.I want to thank all of the staff for always being helpful and friendly. You made the entire process convenient from the beginning paperwork and monthly transactions and the ability to access our unit. Definitely a good business experience. Merci
Denise H. | Expérience généraleimpecable!!!!!
JAMES G.zip
David J.Gas gauge! I only drove the truck 32 miles but when I replaced the gas it took over 9 GALLONS!!! That's less than 4 miles PER GALLON. Obviously the truck was not completely full when I took possession of it. Instead of paying for 3 gallons of gas I paid for over 9!!!
Doris R.Very easy and quick drop off.
Hope R.Super easy process to pick up and drop off the rented truck...would definitely use this location again.
DEBORAH Z.Easy to use. Clean. Very pleased!
Ryan S.Very easy to use and the operation here works seamlessly.
DONALD A.Personnel amical
Gerald K.The desk staff was great (Jodie) answered all questions. Facility And storage unit was clean and easy to get to. Truck rental also was spot on for what we needed. If you are in area of Buckeye rental and are in need of a storage unit stop and ask questions about your needs.
JOSEPH C.Never use any of the moving services
Michael S.Move the transponder for the locator to where the trucks are so the app doesn't tell people that they are not at the right location, and make them walk to the building.....or tell them to do that first, not go to the truck
TERESA B.Great service. Let me in an hour early to accommodate my schedule. Thanks Jenn
Don B.Everything went very smoothly
Patricia T.Staff was very pleasant and the booking process was seamless. There was a winter storm on my pickup date and they scraped the windows and warmed the truck up prior to my arrival. Great service highly recommended them.
David R.Very professional. Did not give me any problems. Straight forward and honest. Had to return after office hrs, went well.
Arnel C.The ailment felt off in the truck. Very hard to keep between the lines. Also when filling back to 3/4 tank of gas, the fill line moved at snail speed which was not explained. Only used 1/4 tank of gas but ended up refilling to a whole tank of gas due to gauge. Spent an extra $25 at least since it was $50 to fill completely with no refundable amount.
Michelle M.Friendly people good place to rent from
GLENN B.I did not have an issue with the people or the experience with the people, they were very nice. The truck on the other hand, should be taken off the road and put in a scrap pile. When I picked it up, it seemed kind of loud. Mid-way through the trip, the exhaust fell off. I was on a tight time line and had to get my haul done, so I had to keep going and get it done. The truck's steering was also all over the place and it needs aligned bad. I am not sure what Uhaul's quality assurance is on checking out these trucks before they hit the road, but this was a horrible experience and certainly does not make me want to rent from UHaul again.
Matthew S.I used the online service thinking it would be faster, but it just meant me sitting in the parking lot next to my rental truck waiting for approval and having to upload multiple pictures of my license because it ‘could not be verified'. Maybe it would be faster if you had people upload the license and it verify it when they book rather than when they're at the pickup location.
Leigh V.Help with loading and securing of tow dolly
Michael W.They were great since my original reservation had me at a place in nearby North Lima that DIDN'T HAVE A TRUCK! Nice people at this place in Canfield.
Tim H.The woman that helped us with the rental was extremely courteous and helpful
Michael O.The staff at Storage and More were outstanding!
Joseph P.Our uhaul trailer leaked got some of our stuff wet.
Susan C.Nothing. Everything was great already. Great truck, extremely friendly office personnel, fair price. I will be back.
Gary S.The entire rental process was very easy, and the rental agent was very friendly and helpful. Merci.
Sara P.The young lady I dealt with was very nice and professional
Scott A.Customer service was outstanding! Highly recommended dealership!
Arthur S.Buckeye storage did fantastic !
charles C.Not much these people are nice and clean
Rodney S.Service was excellent
Ruby B.The person-to-person experience was top notch! Very professional and friendly. The people are what make the difference!
Art S.Very nice and friendly customer service..
Marcus J.$0,99/mile seems excessive for local mileage. I would rather see $39/day rental with the first 50 miles free, then $0,99/mile for extra. With no gas station close to the rental facility it cost $5 just to go get gas.
Art S.Equipment was good but the truck in itself needs to be serviced. The stearing was very hard and the engine would make noise as if it was about to blow. But I absolutely loved jodi who took care of us at the location.
tabitha B.Fully satisfied - no improvement needed
Lynn P.Staff was very friendly nice to work with.
Jim W.U-Haul knew that I was driving from Ohio to Texas and they gave me a vehicle without cruise control I had to drive 1500 miles without cruise control three days later my foot is still hurting it is questionable if I would recommend U-Haul to a friend
Gary B.Everyone here was so nice and helpful. The rates are affordable and the storage unit itself was clean.
Meagan U. | Expérience généraleVery friendly and accommodating. The two ladies in the front office were easy to work with.
DAVID P.Absolutely no problems while using the storage for over a year of time ... I would use it again and will definitely recommend you to anyone in need of a storage facility. Merci
Cindy P. | Expérience généraleVery pleased with storage facility. It met our needs during home renovation.
DAVID C. | Expérience généraleWe had an excellent experience. The facilities were good and the staff was very helpful.
Daniel S. | Expérience généraleI had a good experience and no complaints with this company
Stacie M. | Expérience généraleWe moved out early in the month but they take pmt. for whole month so we lost our money. But they rented our 3 units to other people and got double the money for them and no refund to us. Dishonest!
Mark & Laurie R. | Expérience généraleGreat facility. Well maintained and secure. Never an issue.
Sherman Ray S. | Expérience généraleDisappointed that I was charged $20 for being 1 day late on the rental fee, office knew unit would be emptied by the 19th of the month, this was my daughter's belongings, I was moving.also.
Margaret P. | Expérience généraleExcellent storage facility. Prices were very competitive. Will use again
Jerry S. | Expérience généraleThis was a safe and clean facility manned by a caring staff. If we were not moving out of state, we would still be using this facility.
Paul M. | Expérience généraleThank you guys. Really appreciated all you help.
BECKY F. | Expérience généraleThe staff is friendly and welcoming. The facility is clean and odorless. Good drainage away from units. Overall nice place to go for your storage needs. Competitive pricing too! I like it.
Privacy R. | Premières impressions