Customer Reviews for Storage & More of Canfield
(U-Haul Neighborhood Dealer)

Évaluation :

5

Everyone I dealt with either on the phone or in person was very friendly and helpful. Would definitely store my vehicle there again.

Évaluation :

5

Thank you for giving awesome service for the last 3 years!

Évaluation :

5

Best experience I have ever had

Évaluation :

5

Good service at pickup. The system was down to checkout but they used a more Manual system which worked fine.

Évaluation :

5

Great place with reasonable prices.

Évaluation :

5

Make the app respond faster as check out was a nightmare using the app

Évaluation :

5

Extremely pleasant people working here. Definitely would recommend to others & plan on using them again

Évaluation :

5

Excellent!

Évaluation :

5

Great customer service - welcoming, knowledgeable, helpful, and courteous. I will support this location when I need to use UHaul again.

Évaluation :

5

Helpful staff

Évaluation :

5

Balls no problems

Évaluation :

5

over all very friendly and well kept place!!

Évaluation :

5

We will definitely use you all again if needed. Great value compared to others

Évaluation :

5

Entire facility is exceptionally clean & secure, storage units are in excellent condition. I highly recommend to anyone looking for a storage facility

Évaluation :

5

This location was closed when I arrived but was easy to find and access.

Évaluation :

5

This was a storage center so no it was there on Sunday and had to call to drop the truck off cause the location for drop off wasn't the one I needed once that was change dropping it off or returning was easier. I wish this place was in the choices for drop off so I didn't have to waste a 30 minute phone call trying to return it.

Évaluation :

5

Jeff was very helpful.

Évaluation :

5

Friendly and lovely owners, perfectly kept grounds and trucks, easy and wonderful experience!

Évaluation :

5

Excellent service à la clientèle. Answered all my questions. Very clean meticulous facility . Merci

Évaluation :

5

Evening check out was a little confusing as it didn't allow me to finish.

Évaluation :

5

Great service at this location. Will use them again.

Évaluation :

5

Friendly staff, easy to deal with, would definitely recommend.

Évaluation :

3

Was not present during return.

Évaluation :

5

The cargo van was a perfect solution to a smaller project for us. Was easy to drive and has just enough cargo space.

Évaluation :

5

Had two 10x20 spaces for 16 years , never had a problem.

Évaluation :

5

Great customer service very friendly,

Évaluation :

5

Very friendly and knowledgeable staff. Well maintained facility and truck was clean and sanitized for me.

Évaluation :

5

Staff was amazing and their prices have always been the best we could find in our area. Was also convenient that they had trucks to rent when we were in need.

Évaluation :

5

Great Facility. Always courteous when contacting office.

Évaluation :

5

Owner is active on site and the staff is very helpful.

Évaluation :

5

Very friendly and helpful office team. Best uhaul location I've rented from.

Évaluation :

5

They have the best staff ever, so nice and helpful. They have huge storage units and they are clean and well lit. I will definitely be back if I need storage again.

Évaluation :

5

Excellent,Excellent, excellent, customer service!

Évaluation :

5

Go back year after year and never have any issues.

Évaluation :

5

Clean, bone dry, very well maintained. Je les recommanderais à n'importe qui.

Évaluation :

5

The guy that helped me was absolutely one of the nicest people I worked with that day.

Évaluation :

5

Very friendly staff.

Évaluation :

4

The only thing was the truck was old and had a lot of miles. The steering was really loose. Had to take it on a a 2 hr there and back trip and the lack of Bluetooth/usb options is so outdated

Évaluation :

5

They facility was.very clean and the staff was very quick, knowledgeable and helpful

Évaluation :

3

I asked for 11 hours and picked up at 9am. I was confirmed for 11 hours, but my drop off time was 5pm. 9 to 5 is not 11 hours, so I felt rushed when that was not necessary.

Évaluation :

5

I would highly recommend this rental pick up location! The staff were very helpful from the first phone call to getting my U-Haul ready for use for me. I had excellent service. Jeff is very friendly and went above and beyond. He made my experience with U-Haul even better than I anticipated.

Évaluation :

3

fix the tire noise or wheel bearing noise=it was was extremely loud

Évaluation :

5

Reservation process with corporate services was a difficult to go through to see if there were any car dollies available. Lots of questions and upfront items to find out none were available at the original location I wanted

Évaluation :

1

N

Évaluation :

5

Always a pleasure to rent equipment from here.

Évaluation :

5

Beautiful facility. Much nicer than any other storage facility I've seen and dealt with before. The staff are very friendly and helpful. I'd definitely recommend storage and more.

Évaluation :

5

I would not hesitate to recommend this facility to friends or family. It was very convenient, secure and well maintained.

Évaluation :

5

Thank you for answering questions and for all help that was given by everyone . Very clean inside and outside even surrounding areas. The staff returned calls promptly and the rental process was not confusing. I have used Buckeye storage twice after using two other facilities. Thank you again and if we need another unit we will be calling.

Évaluation :

4

Very friendly and helpful.

Évaluation :

5

No leaks, well maintained and clean. Very friendly and would use again.

Évaluation :

5

The office personnel was very helpful and friendly!!

Évaluation :

5

thankyou for everything I will be returning in the spring.please let me know if you sent notice to bank for credit.thanks again.

Évaluation :

5

No improvements needed. Great prices and a great facility where I picked up and dropped off my truck.

Évaluation :

5

Friendly staff and a beautiful well lit facility.

Évaluation :

5

Lady we dealt with was not only nice, but very professional. We needed to pick an order up that could not be delivered and they helped with our needs.

Évaluation :

5

Very nice place with friendly staff. Our rental went very smoothly and I would highly recommend this business.

Évaluation :

5

The spacing of the units does not allow for easy access of classic vehicles, lawn equipment or trailers. It would be easier to rent if you could get these items in and out of the units more easily. There should be an area or unit that is reserved for these types of vehicles and items. I prefer my vehicles and trailers, etc. stored securely under cover.

Évaluation :

5

The only reason we moved was that there was what looked like an electric transformer right in front of our door denying us direct access. We are elderly and this became problematic for us. We found a similar unit at another facility with unobstructed access. We're paying a little more for it but, at our age, convenience is more important than price. We enjoyed dealing with this company and wouldn't hesitate to recommend them to others.

Évaluation :

5

Jeffrey / Jodie were very helpful and personable.

Évaluation :

5

We had our storage unit for many years and absolutely loved it!

Évaluation :

5

Helpful and friendly

Évaluation :

1

insanely high price for a vehicle with over 150k miles

Évaluation :

5

Nothing everything was good.great staff

Évaluation :

5

We were accused of damaging the exterior of the storage unit after we moved out. We argued that where the damage was our truck and trailer couldn't do it. We were charged $69 for damage and they couldn't supply evidence of us doing it with all the security cameras. They treated us disrespectfully after we rented the storage unit for over 2 years and were never late. I would never rent one from them again!

Évaluation :

5

Great personal service

Évaluation :

5

its a nice storage facility ..clean and safe

Évaluation :

5

There is always room for improvement in a business, but this location did well.

Évaluation :

5

Honestly there's nothing that can be done to improve anything. It was the absolute best customer service!

Évaluation :

5

The truck was difficult to handle. Probably alignment issues. It was a struggle to keep on the road.

Évaluation :

5

Great location, great staff, and well maintained. 😊

Évaluation :

5

I dropped off the truck after hours on a Sunday, but my experience with people here is always first class.

Évaluation :

5

When I returned the truck I pointed out some hidden rust. Opening and closing the big back door was showering chunks of rust. Hard to spot unless you're actually using the truck.

Évaluation :

5

This is the best, secure and well managed storage facility that I have used. Staff was helpful and friendly. Easy access to all units. Thank you for our experience

Évaluation :

5

The only thing I could say is that making the process of returning after hours easier would make this more customer friendly.

Évaluation :

5

I've used this location several times. They have always had the equipment that I need, and they're service is great!

Évaluation :

5

Use the storage units for 2 1/2 years great working with them and knew that our stuff was safe and would be well taken care of and if there was an issue we talked to them and they worked with use through these trying time was a great experience and would recommend them to family and friends

Évaluation :

5

Excellent

Évaluation :

5

Excellent experience for the 10 months we used this facility. Will definitely be back if storage is needed and would recommend to everyone. Having the Uhaul rental on site is super convenient!

Évaluation :

5

For five days I was charged the whole month and $ 20 for delay I got the car five a month I'm so sorry you just lost a customer it was not fair you should have charged the five days and $ 20 due to late payment but not charge the whole month

Évaluation :

1

They loaded carts that I did not need, they removed the blankets I needed also. I called and they said it was an honest mistake. Well my furniture is damaged because of an honest mistake..... the refund of the blankets is for shit. My damaged furniture is much more expensive, the solutions provided where piss poor and provide no resolution that fit the customers schedule. Last time I go with u hual, shit service, shit solutions, make for a shitty move! Thanks for nothing but fucked up furniture.

Évaluation :

5

Easy and convenient from start to finish. I will use this facility again.

Évaluation :

5

GREAT PLACE TO STORE .I HAD A STORED MY CAR PLENTY OF ROOM NO ISSUES ,GOOD OFFICE PERSONEL

Évaluation :

5

This storage facility was very clean and well maintained. Never a sign of any rodents or even any bugs. No water leakage anywhere. Very secure and well lit. Staff was very friendly, helpful and accessible every time! Would highly recommend this place, and would definitely use them again in the future if needed!!

Évaluation :

5

Took care of issue with rodent.

Évaluation :

5

Friendly and very helpful

Évaluation :

5

I want to thank all of the staff for always being helpful and friendly. You made the entire process convenient from the beginning paperwork and monthly transactions and the ability to access our unit. Definitely a good business experience. Merci

Évaluation :

5

impecable!!!!!

Évaluation :

5

zip

Évaluation :

4

Gas gauge! I only drove the truck 32 miles but when I replaced the gas it took over 9 GALLONS!!! That's less than 4 miles PER GALLON. Obviously the truck was not completely full when I took possession of it. Instead of paying for 3 gallons of gas I paid for over 9!!!

Évaluation :

5

Everyone here was so nice and helpful. The rates are affordable and the storage unit itself was clean.

Évaluation :

5

Absolutely no problems while using the storage for over a year of time ... I would use it again and will definitely recommend you to anyone in need of a storage facility. Merci

Évaluation :

5

Very pleased with storage facility. It met our needs during home renovation.

Évaluation :

5

We had an excellent experience. The facilities were good and the staff was very helpful.

Évaluation :

5

I had a good experience and no complaints with this company

Évaluation :

3

We moved out early in the month but they take pmt. for whole month so we lost our money. But they rented our 3 units to other people and got double the money for them and no refund to us. Dishonest!

Évaluation :

5

Great facility. Well maintained and secure. Never an issue.

Évaluation :

5

Disappointed that I was charged $20 for being 1 day late on the rental fee, office knew unit would be emptied by the 19th of the month, this was my daughter's belongings, I was moving.also.

Évaluation :

5

Excellent storage facility. Prices were very competitive. Will use again

Évaluation :

5

This was a safe and clean facility manned by a caring staff. If we were not moving out of state, we would still be using this facility.

Évaluation :

5

Thank you guys. Really appreciated all you help.