Excellent Service!Bruce B.
Customer Reviews for Storage Choice LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Pearl, MS 39208
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very nice peopleCharles M.
Très sympathiques et professionnels. I would recommend them hands down.PAM R.
polite staffDaniel Z.
Staff was courteous and helpfulJohn E.
Le client n'a pas laissé de commentaire.Jim C.
Le client n'a pas laissé de commentaire.Raven R.
Le client n'a pas laissé de commentaire.Josh H.
I reserved this rental two weeks in advance. My pick up location was changed by UHaul the day before pick up time. I contacted customer service was rudely told take it or leave that she did not care. When I asked a question I was told to shut up take it or leave it. So I was in a tight spot so I took the new location. Upon arrive for pick up they did not have a truck for me. I was forced to take an old worn out piece of junk. I did not know how bad it was till I was on the road heading home and it was too late at that point to complain. The truck was loaded and we were heading back to Tennessee. I would not recommend U Haul to a dog.Travis F.
Good experience the only down fall is.. I rented it for 3 days returned in two and was still changed for three days..David W.
Le client n'a pas laissé de commentaire.Jon C.
To improve the next customer experience, I would suggest making sure valid contracts are in place BEFORE the customer has driven 300+ miles in the uhaul. The truck was very clean in the cab and in the back. The front end seriously needs to be aligned. I felt like I was fighting the steering wheel for 14 hours. This was very difficult to handle while towing another vehicle.Amy C.
This end of the trip was quick, efficient and friendly. The employee walked out to the truck with me. closed out my rental and sent me on my way with a smile.Kenneth Y.
We dropped the truck off at this location: 5810 San Pedro Avenue San Antonio, TX 78212Tawandya W.
all was goodHARVEY W.
Le client n'a pas laissé de commentaire.DOLLIE S.
Le client n'a pas laissé de commentaire.Will L.
Le client n'a pas laissé de commentaire.Matthew J.
Just be a bit more understanding when unexpected issues pop up. One employee was super nice. Two others... not so muchDANI H.
Le client n'a pas laissé de commentaire.CHARLIE M.
Clean the trucks.John M.
Le client n'a pas laissé de commentaire.Jenour R.
The opnly issue with the truck was the passenger door would not close all the way. This caused an exceptional amount of noise in the cab.I tried to close the door in every way with no success.HARVEY W.
HAVE GUARANTEED EQUIPMENT SUCH AS DOLLIES AT THE PICKUP LOCATION , INSTEAD OF HAVING A CUSTOMER RUN TO SEVERAL OTHER LOCATIONS IN ORDER TO PICK UP THE DOLLIES. ITS NOT THIS LOCATION ALONE, AS OTHER LOCATIONS DID NOT HAVE ANY DOLLIES EITHER. IT IS DIFFICULT TO MOVE WITHOUT DOLLIESBENJAMIN S.
Le client n'a pas laissé de commentaire.RALPH G.
Le client n'a pas laissé de commentaire.EDWARD B.
Stop making people pay a deposit to use cash.ROBERT M.
Le client n'a pas laissé de commentaire.BRYANT B.
Le client n'a pas laissé de commentaire.EMILY H.
The truck was not safe the transmission or engine was very dangerous and the manager knew about it Very unsafeJOSEPH T.
Maintain the vehicles properly. The vehicle had poor visibility at night which is extremely dangerous. Poor handling. I felt that I couldn't keep the wheel straight. The vehicle was clean.Leanthony B.
No improvement necessary. This was the best U-Haul Representative I have ever experienced. I will return to this location for every rental. You had best keep this man.BRYANT B.
Le client n'a pas laissé de commentaire.ROBERT LEE Z.
The truck engine and transmission was very dangerous and unsafe!JOSEPH T.
Le client n'a pas laissé de commentaire.VARUN KUMAR REDD M.
Le client n'a pas laissé de commentaire.THOMAS P.
Le client n'a pas laissé de commentaire.Lydia J.
Le client n'a pas laissé de commentaire.Sheena J.
Le client n'a pas laissé de commentaire.ANTHONY J.
Le client n'a pas laissé de commentaire.Rick U.
Le client n'a pas laissé de commentaire.JEANNIE T.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.SARAH N.
Le client n'a pas laissé de commentaire.NICOLE J.
Le client n'a pas laissé de commentaire.BENJAMIN M.
I haven't received my deposit refundWENDELL Y.
The people I dealt with were wonderful. The U-Haul business model of regional deployment of vehicles is EXTREMELY DISAPPOINTING. I ALWAYS have issues obtaining the vehicle I reserved at the place I reserved it. It makes for stressful Uhaul drama during the last few days before scheduled pick up. My Truck is never available (3 x in 3 years) despite a reservation.JANET L.
Le client n'a pas laissé de commentaire.OWEN S.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.Mark L.
Dropped off after hoursCHUCK M.
Le client n'a pas laissé de commentaire.DEBORAH S.
Make online check out process shorter. Owner of storage unit was perfect and extremely helpful! He should be sent a bonus for his hard work and customer service.KATELYN B.
Le client n'a pas laissé de commentaire.Jarvis D.
Awesome people.Christina W.
Le client n'a pas laissé de commentaire.Christopher B.
The guy that helped me was SO nice and showed me and explained how to hook up the trailer since I was inquisitive. Also let me come pick up early since I was worried it might rain soon! Very nice and made things very easyHannah S.
No improvements are needed. This place was great to deal with and I'll be returning because of the ease of use, friendliness and cost savings to me.JOSHUA B.
Le client n'a pas laissé de commentaire.lee M.
Le client n'a pas laissé de commentaire.Tyler C.
The Customer Service was great and the only improvement needed is the employees should wear a mask 😷 when serving the CustomersDoris L.
Le client n'a pas laissé de commentaire.Christopher W.
Le client n'a pas laissé de commentaire.PAUL FAMA O.
Best u haul in the metro. Jon solved my problems and put my mind at ease on this tuff move.ernest H.
Le client n'a pas laissé de commentaire.Marvin J.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.Schon J.
They went above and beyond to accommodate me!!! Great customer service!!!!DAVE C.
Experience it was greatdaniel M.
Le client n'a pas laissé de commentaire.Buddy G.
Easy turn in. Guy was very friendly and will use him in the future with my daughter's move.sheila G.
Le client n'a pas laissé de commentaire.Katty N.
The person (John) at the location was very nice but the Uhaul customer service people were very rude. Besides dealing with John the whole experience was horrible and stressful.Wendi H.
Everything was fine but the vehicle inside was just nasty. Used about a whole tube of Clorox wipes to clean it before we would get in it. Can't be too safe.Pam K.
Le client n'a pas laissé de commentaire.Hitesh D.
Easy easy easy. Clean and ran well.eric M.
Everything was ready for me to pick up and go!! Great experience!! Would recommend again!! Thank youJane B.
Le client n'a pas laissé de commentaire.Gerone T.
Charge the correct pricesDerrick J.
Le client n'a pas laissé de commentaire.Robert G.
Friendly, helpful, and great pricesKenneth G.
Le client n'a pas laissé de commentaire.Tamika J.
Le client n'a pas laissé de commentaire.David W.
Have balls for sale and maybe rentalnoel B.
Le client n'a pas laissé de commentaire.norman M.
Upon arriving to get my u-haul, the representative was rude. The hours of operation for this location are until 6. I arrived at 5:30, rather than 5:00 for my reservation, due to unforeseen circumstances. The representative said she had somewhere to be, and she was waiting for me, rather than the close of business. She also informed me there was not a dolly to rent, even though it was confirmed in the reservation. Overall, it was an unpleasant experience. Merci.Adam C.
The only problem I had at that location the associate didn't know if she had the equipment or not she had to go out and look but other than that everything was OKtommy W.
Le client n'a pas laissé de commentaire.Ken H.
Le client n'a pas laissé de commentaire.Frederick F.
Don't charge customers arms and legs. Be willing to give customers some of there money back if they didn't go over their mileage especially if they are driving a long distance Friendlier/Prompt workers The workers need to be aware of their surroundings and respect customers time Don't have customers waiting for over 15-20 minutes because you stopped to assist someone else in the process You guys have to do better with at least showing customer appreciation send out coupons for discounts You need to notify customers when you change information on their reservation Just be plane out respectful My experience with Uhaul was an irritating one I didn't like some of the serviceShayntel R.
Do better about informing what equipment will be needed before you pick up a trailer. I had never pulled anything before and I wasn't aware I needed to have a tow bar. I thought the U-Haul location would provide one. Thanks for an overall great experience!Calvin B.
Le client n'a pas laissé de commentaire.Ryan F.
Very friendly and informativeKelly D.
John was a pleasure to deal with.JEREMY P.
Location was great and service there was excellent. Reserving through uhaul however was very frustrating. I made a reservation and had someone call a few days later to confirm my reservation and schedule pick-up. Within the next couple days my reservation was relocated to two different locations, each time moving it further out of town from my location. I had to call uhaul and explain the situation and they finally found a closer location with the trailer I needed the day before.adam H.
Le client n'a pas laissé de commentaire.Billy H.
Le client n'a pas laissé de commentaire.William A.
The original location where I was supposed to pick up my trailer did not have the trailer. The previous renters did not return it on time. I ordered mattress bags online, and I had to drive to a different uhaul a couple of miles away to pick up mattress bags that were in the original store I started at. However, I could not get them at the original store unless I paid for them and they would not refund my online order if I did that. This was ridiculous. The third location where I actually picked up my trailer (177 Pruitt Lane) was much more helpful and easy to work with.Lauren C.