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WILLIAM L
Customer Reviews for Storage Choice Longbeach LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly and helpful staff
ERSKINE CGreat costumer service
Jessica RFriendly and fanstastic servicemen
Blanche TThey charged me $30 for an insurance that they didn't even ask if I wanted. I have commercial umbrella insurance on my pickup why would I want to spend an extra 30 on insurance I didn't want. I would like to see that money back but I guess the uhaul in long beach really needed that extra money I wonder how many other people have they gotten like that.
DIANE SGreat experience!
PAUL BMr. Charlie was extremely helpful and easy to deal with. Will be recommending.
CHARLES GExcellent locations, great staff.
Chad WVery friendly and professional
Dabbs WChris was very patient and helpful.
Mark CThey are the nices people you ever met, and very professional.
delisa fGreat service!!!!!
Tim BService was very fast helpful and polite. I will definitely use them in the future!
Steven RThe manager was very helpful and professional.
Kevin FExcellent management!!
Blane MGreat Customer Service Fast And Easy Service Clerk Was Very Nice Helpful And Informative
Tiffany JI got great service here. I would recommend every to use this location very friendly service
Tracey SFriendly sales agent, clean and organized area when we picked up and dropped off our truck. We will be using this business again.
DORIS DI'm a repeat customer; the staff and management at Storage Choice Long Beach LLC are excellent and make UHAUL rentals at their location (206 East Railroad Street in Long Beach, MS) an easy decision. I will always recommend Storage Choice U-HAUL rentals.
Dom FRamp didn't pull out properly. Exhaust leak under hood.
HAROLD TDidn't give me time to tell him issues I had with truck before he took off in it.
Willie EExcellent service à la clientèle. Return process was a bit cumbersome. I had already locked my vehicle and deposited my keys before realizing I had to report mileage.
John CNothing to improve e in my opinion. Clean store, easy check out and return. Most of all, the owner cares about his customers.
Wendy GS.O.
lauren bDeliver the equipment to the house?
Michael GLong Beach MS. Railroad st. Is the place to rent.
sam fReturn after hours process was so convenient and easy to do !!!!
erinn mHave more trucks available. Make cargo vans available for one-way rentals.
JAMES CI hauled a Trailer from Tampa to New Orleans for Uhaul, and I was told that if it was above half tank or better there would be no charge. There was 3/4 in it, and they are trying to charge me $38.83. I did get a credit for hauling the trailer but it cost me more in gas. Thanks
Anthony Wx
William CEverything was perfect!!
sharon bNot a thing..... This place is awesome and very helpful... The staff is always great ..
Jerry SI asked for Military discount and was told they didn't offer one. Everything else was very good.
Maurice lCharlie and company were great, definitely would go to this location in the future should the need arise.
Kelly CI reserved the uhaul at this location because it was the only 15' in the area with a ramp. When I picked up the uhaul I made sure to do a full inspection and check the gas gage. I was never handed paperwork for the truck. I have them the exact location I was going and was running within the same amount of time I gave them. Before I returned I stopped at the Texaco gas station in front of the Walgreens. I thought it was so awesome the long breach police officer was having his truck washed for what I was guessing was either the end or beginning of shift. I added gas to the uhaul, checked the gage, which was over accurate of what I received the uhaul with. Then went inside to get a receipt because the paper must have been out. I took the uhaul straight back where my friend had been waiting for me for the 5 minutes before. I parked the uhaul did a full check. Locked all the doors and put the key in the return box. My charge was estimated 81$ but I was charged 134$. I dropped the uhaul off at about 3:45 which i did not realize was after hours so I was charged 20$ extra. To add I was then charged and extra 26$ for gas when I have a receipt for the gas I put in the uhaul. Why am I being charged 26$ extra and that is on top of the 20$ for after hours. I was early on bringing the uhaul back considering I said 5 hours and 11:30-4 is not even 5 hours. I am highly disappointed and would not recommend this company to anyone considering not only my experience, but the multiple experiences people have posted reviews on here with the same type of experiences. Considering I don't normally write reviews much less bad reviews, I am livid.
ALICIA FBoth associates are very friendly and very professional!
Eric HThey attend that helped me at your U-Haul station was excellent. He was friendly, very knowledgeable very accommodating, and I had a awesome experience renting a truck. If I have to do it again that's the place I would go to. Great job Charles.
Willie TLocation is clean and prettt good cuatomer service. Coukd not help me get a fuel charge reaolved, and probably no their fault. Had to call 800 number to get it reaolved.
Russ KHad a great experience with this l8cation
Robert CA very good experience!
Gray EGood small business
Jobn SClosed. Dropped truck off according to instructions. Charged me 3100 plus for fuel, not right according to contract as we stopped 3 blocks from location to make sure the fuel was as it was supposed to be. Another location charge 3300 plus for fuel not right according to contract. Filled tank about 10 blocks away.
roland pHad a good overall experience, can’t think of anything that needs to be improved
Scott WSuper friendly and efficient! I was in and out in minutes
Douglas GThe gentleman that helped me was extremely friendly and polite it was a pleasure to work with him. I will come back to this location if I need U-Haul's service again because he was so nice and professional, Thank you!
Glen WThe Best. Give that person a raise.
Rudie NBecause they didn’t come out with you to make sure if there were damage to the truck that you wouldn’t be responsible for nor did they check the gas and it was below a half tank and she didn’t explain to me to take any pictures so that the next person would know when I dropped it off very disappointed to me….
Sheila LNothing everything was great
Bonnie CAfter hours drop off, but ample lighting at night and plenty of space to park.
Chuck HVery friendly staff.
Charles CThe receptionist was very kind. However, the information in their system from uhaul was incorrect, which caused us to be charged additional fees. Because it is a uhaul problem, we are now going rounds with uhaul trying to get our money back, but no one seems to be able to fix the problem. Will never rent from uhaul again if I can at all help it.
Randall MReally friendly staff, definitely will get my business again
Kiet NBoth agents were very nice and knowledgeable
MARY W