Le client n'a pas laissé de commentaire.Cesar G. | Expérience générale
Customer Reviews for Storage Depot
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Denton, TX 76205
(On Loop 288 next to LOWE'S Home Improvement Store)
Services dans cet établissement :
- Lun - sam : 9h am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very efficient and professional ,CARMELA F.
Le client n'a pas laissé de commentaire.Geary R. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin M. | Expérience générale
Mike is who helped me with my rental. He was personable and helpful. I would definitely recommend this location to a friend.LARA I.
Le client n'a pas laissé de commentaire.Kevin J.
Drop off area, there wasn't really any room to park the uhual do to prior Uhual not parking properlyMEGAN R.
Mike was really great - friendly, efficient, helpful. I would recommend renting equipment from this location to anyone!Annette B.
Good facility and friendly serviceMICHAEL L. | Expérience générale
Le client n'a pas laissé de commentaire.Jaqueline S. | Expérience générale
Le client n'a pas laissé de commentaire.Hoda S.
I have been keeping items in my storage unit for years and the property staff and the unit is always well maintained and consistent. Great facility ad great management staff.LARRY H. | Expérience générale
The mobile pickup app was terrible. It kept sending me back to the start page. Wouldn't let me submit pictures of the vehicle when I picked it up. The inside of the vehicle was very dirty. Sticky stuff in the cupholders and pet hair everywhere. There were also numerous scratches, etc. on the exterior of the truck that I couldn't see in the pictures provided. There were also furniture pads and a dolly inside our truck which we did not request and these items reduce the capacity of the truck.JERRY C.
The person that checked me in with the return of truck said he would mail my receipt for the closed out truck rental the following day, but never did. I had to call U-Haul corporate number to get the receipt.DAYLE MIQUEL H.
The extra dolly and blankets that we didn't order were in the way and we had to work around them. I think if the order specifically states, "no extra " needed it shouldn't be taking up the space. Otherwise, it was a very streamlined rental experience.Wylie S.
Le client n'a pas laissé de commentaire.WILSON M.
Excellent, fast service!! Very pleasant experience!!Jennifer N.
Nothing! The customer service was excellent! I will use this location every time I need to rent a uhaul!Terri H.
Le client n'a pas laissé de commentaire.Ellen W.
Le client n'a pas laissé de commentaire.Daniel E.
Le client n'a pas laissé de commentaire.BHAVANI K.
Le client n'a pas laissé de commentaire.KELLY ALAN F.
All went well at the end of a very long day...so gratefulR S.
I see nothing wrong with my experience the staff was friendly and helpful and answered all my questions to satisfactionBARRY LYNN H.
The gentleman working was very professional, speedy, and helpful!Annette B.
Le client n'a pas laissé de commentaire.CORDIE S.
You're great!KATHIE M.
Mike was AMAZING and ready for me as soon as I got there to pick up van. He was super nice, knowledge and helpful. MERCIAngela H.
Le client n'a pas laissé de commentaire.Edwina M.
Le client n'a pas laissé de commentaire.William H.
The cargo van was perfect for what we needed- to pick up several boxes of furniture items from Ikea. The interior was very clean and well-kept and it drove like a dream. Friendly and helpful staff- it was a very easy, not at all pushy pick-up and drop-off.Amy C.
Mike was great.. good service. Clean truckTHOMAS B.
Le client n'a pas laissé de commentaire.Attila K.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Judith G.
The AC in the truck does not really work. It blows air but not cold.Micah R.
Le client n'a pas laissé de commentaire.Jody A.
Sam was the kindest employee. When I had a billing issue, she worked diligently to solve it and ensure I was charged correctly. She was extremely courteous and customer service oriented. My rental was clean and ready when I arrived. Overall, it was a great experience.Khristen J.
Staff was very friendly and helpfull.Kasey S.
Excellent customer servicejim D.
Excellent customer service from beginning to end ! I will definitely use them again!Terri H.
Le client n'a pas laissé de commentaire.Ann S.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Diane C.
I received a confusing phone call from them about where to park the vehicle and where else I could return it since the return date was on Sunday it was unclear yet I did figure it outSherry R.
Easy processDave H.
The attendant on duty was pleasant and helpful. Processed me quickly.Chris C.
Le client n'a pas laissé de commentaire.Jess E.
I would drop this location for ever representing Uhaul. First my truck is locked behind a secure gate on a day that this place is closed. Then I spend 45 minutes on hold trying to get a way to get inside to access my truck. With no luck, I jump the damn fence. Once to the truck, the key that I was given doesn't work. So, I have to jump the fence again to get out of this place. Afterwards, I try the other trucks that aren't behind the fence and find one that it fits. Now this truck is different than the one on my reservation, so I have to redue all the paperwork on the app to fit the truck that I am going to leave with. When this entire process is complete, I leave the rental place at 10:30. I had arrived at 8:30, 2 hours later. I have an account with Uhaul. The next time I rent from you guys, if that location is still in operations for Uhaul, I will use a competitor instead. Drop these idiots from representing Uhaul, or I will never use you again. It's that simple.Bradley N.
The gentleman who assisted us was very polite and very helpful. Could not ask for anything better!! The lady at Krum was also very helpful and polite. Both places went out of their way to make changes due to the circumstances that kept arising. It was a very stressful time for us and their politeness and willingness to help was something not common these days. Thanks!!!Minnie T.
Le client n'a pas laissé de commentaire.James W.
The truck rattled, squeaked, groaned, squealed and nearly "beat" (shook) me to death. It was very hard to drive. Kept swaying and I constantly had to fight the steering wheel. Our load was full and evenly placed, so that was not the problem with the swaying, and having to fight the steering wheel. Believe the shocks and springs were the problem. Also, know how a diesel semi sounds when shifting gears? That is what this truck sounded like ... Until I realized where the diesel sound was coming from, I kept thinking a huge semi was trying to overtake and pass me. This truck was a Ford vehicle but seemed cheaply made. I have rented U-Haul several times but this was the worse experience ever.Julia Y.
Everything was done quickly and in a professional manner. Very well run.Will H.
Le client n'a pas laissé de commentaire.Manil H.
The staff member was fantastic!!! He made the experience great. I will certainly record this location.Tess P.
No one help me i never moved inBud M. | Réservation
Le client n'a pas laissé de commentaire.GOMORRHA MICHEL D.
Norm provided excellent service in a professional manner. The storage unit self is fantasticStephen S. | Réservation
Didn't get it was to pricySanJuana S. | Réservation
Very nice just that the pricing was a little to much but its ok..liked the guy i talked toSanJuana S. | Réservation
Good customer serviceLinh N.
Le client n'a pas laissé de commentaire.Kathleen S.
Le client n'a pas laissé de commentaire.Jay C.
Once I made the initial reservation, they called to confirm the reservation. Nice and friendly customer service.Tracy R. | Réservation
I did not receive the moving blankets that I paid for. Since they were not open when I picked Jed it up, I had to go purchase some elsewhere on my own. If they do not offer them at this location then they should not be available for them on the website.Michael T.
Le client n'a pas laissé de commentaire.JERRY C.
The man in office was very nice and knowledgeable on the property operation, Very good choice to useTommy M. | Réservation
Great service received. The truck made moving so much easier.Kristine E.
Le client n'a pas laissé de commentaire.Mark Y.
Location is convenient and close to home. Staff go out of their way to help you. Lot and units are always clean and well maintained - no water leaks or bugs/ animals getting into the unit.TRACY F. | Expérience générale
Took to long to do the check in because of computer issues.Richard P.
On site manager is very nice and helpful.CHRISTOPHER C. | Expérience générale
Le client n'a pas laissé de commentaire.tamara B.
Awesome customer service... I'm a frequent uhaul â€œflyer â€œ I'd use this location again and again !!! Thank you so much for being supportive during a stressful time... this location took my anexity about moving away... wonderful experience.. v.s.vanessa S.
Le client n'a pas laissé de commentaire.Ricarda L.
Le client n'a pas laissé de commentaire.ashley F.
Le client n'a pas laissé de commentaire.Antonio G.
Le client n'a pas laissé de commentaire.Amy S.
Great customer service!!!!GOMORRHA MICHEL D.
Le client n'a pas laissé de commentaire.Andriana W.
Le client n'a pas laissé de commentaire.MIKE N.
There are less expensive locations with climate controlJUDY S.
Dropped off truck the same day of rental and was charged an extra day! Not too happy this time around with the service.claudia R.
Le client n'a pas laissé de commentaire.MARY Z.
The location is great, the people (Norm) were friendly and helpful even thought the Uhaul website said they were open on the 4th they were closed, but he helped me by telling me how to rent anyway. The app however was a disaster..didn't work as it indicated it wouldBRADLEY N.
Le client n'a pas laissé de commentaire.Chuck K.
Le client n'a pas laissé de commentaire.Rominal C.
Le client n'a pas laissé de commentaire.shelly W.
Your over the phone service. I've tried to call 5 times to get an itemized statement and on hold as long as 45 minutes before hanging up. I was sent a receipt with no show of how much I was charged.todd H.
Le client n'a pas laissé de commentaire.Russell L.
Excellent service à la clientèleNicole W.
Pick up had defective wipers. Would not work, washer worked. Truck was great other than that. Truck was very clean.Donald E.
Le client n'a pas laissé de commentaire.Keith H.
Le client n'a pas laissé de commentaire.Mary F.
Le client n'a pas laissé de commentaire.Kyle Y.
Le client n'a pas laissé de commentaire.Margaret G.
Le client n'a pas laissé de commentaire.ANTHONY D.
Mike was most helpful and very cooperative.william W.
Le client n'a pas laissé de commentaire.David W.
Great, quality servicepablo D.
All good, thanks to your agent. He was awesome!!!Bob S.
We found this location on line and the manager was very helpful and we were able to get the truck returned on time with no problems.Donna P.
Le client n'a pas laissé de commentaire.Phyllis O.
Le client n'a pas laissé de commentaire.Bryttany G.
I have used this location more than once and am very pleased with them.JOHN D.
Le client n'a pas laissé de commentaire.Eddie R C.
Le client n'a pas laissé de commentaire.Mario B.
Le client n'a pas laissé de commentaire.Dianne H.
Le client n'a pas laissé de commentaire.John S.
Your app sucks. If you want a pic with my face AND the truck, say so at first. Had to upload all pics 2-3X. App kept locking up. Location was fine.Eric L.
No real issues but little hard to get the big truck out of the side parking and employee wasn't to enthusiastic and just kind of did his job.Gove S.
Le client n'a pas laissé de commentaire.Mark M.
Nothing, it was a great experience!Kara W.
prompt service, politeTOM T. | Premières impressions
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