Évaluations des clients Storage Depot

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Depot

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Jess E. le

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Le client n'a pas laissé de commentaire.

Bradley N. le

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I would drop this location for ever representing Uhaul. First my truck is locked behind a secure gate on a day that this place is closed. Then I spend 45 minutes on hold trying to get a way to get inside to access my truck. With no luck, I jump the damn fence. Once to the truck, the key that I was given doesn't work. So, I have to jump the fence again to get out of this place. Afterwards, I try the other trucks that aren't behind the fence and find one that it fits. Now this truck is different than the one on my reservation, so I have to redue all the paperwork on the app to fit the truck that I am going to leave with. When this entire process is complete, I leave the rental place at 10:30. I had arrived at 8:30, 2 hours later. I have an account with Uhaul. The next time I rent from you guys, if that location is still in operations for Uhaul, I will use a competitor instead. Drop these idiots from representing Uhaul, or I will never use you again. It's that simple.

Minnie T. le

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The gentleman who assisted us was very polite and very helpful. Could not ask for anything better!! The lady at Krum was also very helpful and polite. Both places went out of their way to make changes due to the circumstances that kept arising. It was a very stressful time for us and their politeness and willingness to help was something not common these days. Thanks!!!

James W. le

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Le client n'a pas laissé de commentaire.

Julia Y. le

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The truck rattled, squeaked, groaned, squealed and nearly "beat" (shook) me to death. It was very hard to drive. Kept swaying and I constantly had to fight the steering wheel. Our load was full and evenly placed, so that was not the problem with the swaying, and having to fight the steering wheel. Believe the shocks and springs were the problem. Also, know how a diesel semi sounds when shifting gears? That is what this truck sounded like ... Until I realized where the diesel sound was coming from, I kept thinking a huge semi was trying to overtake and pass me. This truck was a Ford vehicle but seemed cheaply made. I have rented U-Haul several times but this was the worse experience ever.

Will H. le

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Everything was done quickly and in a professional manner. Very well run.

Manil H. le

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Le client n'a pas laissé de commentaire.

Ronald B. le

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nothing

Tess P. le

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The staff member was fantastic!!! He made the experience great. I will certainly record this location.

Bud M. le

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No one help me i never moved in

GOMORRHA MICHEL D. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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Norm provided excellent service in a professional manner. The storage unit self is fantastic

SanJuana S. le

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Didn't get it was to pricy

SanJuana S. le

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Very nice just that the pricing was a little to much but its ok..liked the guy i talked to

Linh N. le

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Good customer service

Kathleen S. le

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Le client n'a pas laissé de commentaire.

Jay C. le

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Le client n'a pas laissé de commentaire.

Tracy R. le

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Once I made the initial reservation, they called to confirm the reservation. Nice and friendly customer service.

Michael T. le

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I did not receive the moving blankets that I paid for. Since they were not open when I picked Jed it up, I had to go purchase some elsewhere on my own. If they do not offer them at this location then they should not be available for them on the website.

JERRY C. le

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Le client n'a pas laissé de commentaire.

Tommy M. le

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The man in office was very nice and knowledgeable on the property operation, Very good choice to use

Kristine E. le

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Great service received. The truck made moving so much easier.

Mark Y. le

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Le client n'a pas laissé de commentaire.

TRACY F. le

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Location is convenient and close to home. Staff go out of their way to help you. Lot and units are always clean and well maintained - no water leaks or bugs/ animals getting into the unit.

Richard P. le

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Took to long to do the check in because of computer issues.

CHRISTOPHER C. le

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On site manager is very nice and helpful.

tamara B. le

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Le client n'a pas laissé de commentaire.

vanessa S. le

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Awesome customer service... I’m a frequent uhaul “flyer “ I’d use this location again and again !!! Thank you so much for being supportive during a stressful time... this location took my anexity about moving away... wonderful experience.. v.s.

Ricarda L. le

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Le client n'a pas laissé de commentaire.

ashley F. le

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Le client n'a pas laissé de commentaire.

Antonio G. le

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Le client n'a pas laissé de commentaire.

Amy S. le

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Le client n'a pas laissé de commentaire.

GOMORRHA MICHEL D. le

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Great customer service!!!!

Andriana W. le

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Le client n'a pas laissé de commentaire.

MIKE N. le

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Le client n'a pas laissé de commentaire.

JUDY S. le

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There are less expensive locations with climate control

claudia R. le

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Dropped off truck the same day of rental and was charged an extra day! Not too happy this time around with the service.

MARY Z. le

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Le client n'a pas laissé de commentaire.

BRADLEY N. le

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The location is great, the people (Norm) were friendly and helpful even thought the Uhaul website said they were open on the 4th they were closed, but he helped me by telling me how to rent anyway. The app however was a disaster..didn't work as it indicated it would

Chuck K. le

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Le client n'a pas laissé de commentaire.

Rominal C. le

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Le client n'a pas laissé de commentaire.

TOM T. le

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prompt service, polite