Le client n'a pas laissé de commentaire.
DANIEL G
Customer Reviews for Storage Etc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything very nice and professional
MARY FMama needed electric windows & a back up cam. That was an old truck I got
BLUE MOvercharged for broken gas tank even though mileage was only 18 miles total charged over $100 for gas
JOHN WWe rented 2 uhauls on 2 different days. Both times is was very easy and the manager was very pleasant and very helpful.
DAN DPretty nice costumer service! Of course that I recommend this particular place in Encanto. Thank you so much! 5
CAROL CAll of the employees were very generous and polite and explained what we needed to know.
TERRILL MExcellent and friendly staff. Very hard working and customer focused. It was a pleasure to do business at this location. We will be back.
LUIS UGreat experience. Staff was very helpful and even gave me a few tips! Merci.
CHRISTOPHER RHe needs to be friendlier Clean the teuck outside is all muddy
MA BVery good service
GUADALUPE BIt was a very smooth and quick process. I already had a reservation. I was a few minutes early and the office wasn't open yet but they opened up early to let me in. I was in and out in about 15 minutes. Very efficient and friendly atmosphere.
SHANNON KPersonnel was friendly and helpful, but I had issue with no AC in the vehicle and the the dolly which I had ordered and paid for was not in the vehicle.
Jill EExemplary service thank you
Fred RSpace oit the appointments.
Damion PYes, Tony was awesome, got me going quickly, but took the time to explain everything about the trailer as well as how to safely tow my load. Highly recommended
Tony FExcellent customer experience. Tony was very personable and was efficient with the check-out and check-in process.
Alex OFast and easy rental
Brian MExcellent service. Requested truck for the afternoon, but asked to pick up several hours early. They were very accommodating.
TODD WVery Helpful
James WGreat thank you
Christian PBest experience ever at uhaul. Thank you
Signe AIt was so bad there was nearly a altercation your representative flat lied and tried to change the rules upon me returning you trailer. I'm not going to try to text everything if you want to know feel free to call me I will tell you his finger was a couple of inches from maybe me shooting him fortunately he didn't actually touch me. Larry 480-276-4166
Larry JNothing I am aware of. I have always used U-Haul and will continue to use them when I need it again next time.
Roy AThe owner was very friendly and make the experience enjoyable
Ramon GShe was great and she knows her job well
Paul FRented a 15ft U-Haul at Storage Etc. in Menifee/Sun City and the process was easy from start to finish. The office staff Tony and Shawntel were friendly and helpful and went above and beyond to be accommodating and did so with a smile. If anyone nearby needs a U-Haul or storage unit I would highly suggest you go here and only here :)
Rosemary TTony (Sorry, I’m bad with names) gave the information I needed with patience and Shantell provided excellent customer service.
BETH BShantel was so kind and professional. She made the whole experience very easy. Will be coming back again.
Tamara RGreat sales person extremely accommodating. Keep it up!
Carlos GClose bye
Robert WVery good experience, u-haul truck was there and waiting for us when we arrived, clean and in great shape. Merci
Sharon KExcellent customer service!
Albert CI would recommend this location to anyone once the truck is repaired. The truck I received was damaged and had stickers on the areas that needed repair. I was told that UHaul had not repaired the truck yet but I took it anyway. The people who manage this facility were very professional. If your truck have been in accidents you should repair them in a timely manner and not having them on the road where people can see them and think about renting from your competition. Hope my comments help with your organization.
Jon TCustomer service was top notch. Definitely will come to them for any U-Haul needs.
Francisco VExcellent service
ALEX PGreat customer service throughout the entire experience with U-Haul.
Paul YThank you for calling and letting me know about possible issues with the app! You saved our cookies!
Janne GThanks Tony for a quick and easy drop off experience.
Chris VWe had to wait an hour to get our truck , part of our money was waisted waiting for someone to get it from the back.
Jorge SOver all best experience. Tony, Thank you so much for all your help. You know what customer service is all about. That is very rare to find these days. Storage etc.. This is where you want to go for all your haul trucks and storage rentals they definitely have my business. Thank you again Tony.
Samantha SExcellent and easy process for return. In and out in less than 5 minutes.
Jeff LEverything is great no needed improvements
Lashauon YI just want to let everyone know that if they are looking to rent a U-Haul then they need to not look any further you found your spot to rent from. They have the best customer service at this location that anybody could ask for very helpful and they go above and beyond to make sure that there customers are happy. Give them a call and check them out for yourself I promise you that you won't be disappointed.
Kimberly MGreat Service
Richard bEverything went well .
Albert FThe dropoff location was excellent. The person working behind the counter was very professional and friendly.
Marc FGreat service
John MThanks
Rose SThe staff is incredibly friendly and helpful. When our own car broke down after picking up the truck keys the owner invited us inside the office to get out of the heat and made it very welcoming. Highly recommend this location.
Michael LTony is very knowledgeable and was a privilege doing business with him. I would definitely refer anyone to you. Thank you for the professional service I received
Dennis CA bigger sign near the street. Went right past the current one.
richard h