Le client n'a pas laissé de commentaire.Tim M.
Customer Reviews for Storage Express
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Boise, ID 83713
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - ven : 10h am à 5h pm
- Sam : 9h30 am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent customer serviceLarry B.
Le client n'a pas laissé de commentaire.ROBERT H.
The check in online would not load for me, several attempts were made. I had to scan the QR code to my phone at the key box to get it on line check in complete. I was able to message the manager of the store station g the check in process wasn't working properly. So she called and came in early as my pick up time was before the store opened. As stated I was able to finish checking in without her assistance but I was glad that she cared enough to come in early to help me. Would recommend this store to anyoneJim S.
Super friendly and helpful staff.Janice E.
Le client n'a pas laissé de commentaire.Vyacheslav B.
Le client n'a pas laissé de commentaire.Elizabeth B.
Le client n'a pas laissé de commentaire.Eric B.
Make self checkin easier, older folks don't like having to mess with pictures and such, open earlier on the weekends, 10 am is too lateRobert H.
Le client n'a pas laissé de commentaire.Larry B.
Le client n'a pas laissé de commentaire.April E.
Le client n'a pas laissé de commentaire.Jacob S.
Amanda was very helpful and professional. Will go to this location again.Mike R.
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.DONALD W.
The staff was friendly, courteous and extremely helpful to me. I will definitely use this location for my next rental.Steven S.
Le client n'a pas laissé de commentaire.Madeline Q.
Give the actual cost of service and not let the customer find out the actual cost is going to be way more than what they were quoted for! Very disappointed with the serviceRODNEY B.
Le client n'a pas laissé de commentaire.Pedro T.
Le client n'a pas laissé de commentaire.Spencer W.
Same as above concerns.STEVEN F.
Le client n'a pas laissé de commentaire.Bonnie S.
Amber was awesome! Helpful, informative, understanding, fast, personal service.SHANNON S.
Le client n'a pas laissé de commentaire.Ryan H.
Equipment was not there at the appointed time. I scheduled prior, called prior that morning actually, as I was pulling in I got a call saying they didn't have my trailer. I will not be using uhaul again.Jeremy B.
Le client n'a pas laissé de commentaire.Gene M.
Le client n'a pas laissé de commentaire.Jesse S.
Le client n'a pas laissé de commentaire.Jeffrey V.
Very nice Lady helped with everything. Very knowledgeable and Helpful. Great place to do business. Thank You! Amber!Susan A.
Have more equipment so it is closer to my home. I had to drive a long distance to get what I needed.Mark R.
The attendant, Amber Smith, was pleasant, knowledgeable and personally hooked up the trailer to my truck. My compliments and appreciation to her!Edward P.
Amber is amazing to deal with!Jon O.
Le client n'a pas laissé de commentaire.Carla F.
Everything was great!Barry B.
Le client n'a pas laissé de commentaire.Ted F.
A wonderful experience! The girl who rented us the truck was SO friendly and welcoming. It was a fast and smooth process and she made it so enjoyable.Alexandra R.
Le client n'a pas laissé de commentaire.Kevin O.
Le client n'a pas laissé de commentaire.RICHARD W.
Easy to rent with great instructions and a very convenient location.Angela N.
It was all goodkyle C.
Amber was so helpful and kind. Having to move estate items due to a family loss, she made sure everything was taken care of. I deeply appreciate all her help.Wendy P.
Amber was great! She took good care of us.Jeffrey P.
Le client n'a pas laissé de commentaire.mary K.
Make it easier to search for the closest U-haul truck based on size (ie. pickup, 20 ft., etc). I had to click on each location to see if a pickup was available.Gregory S.
Le client n'a pas laissé de commentaire.suzanne C.
Le client n'a pas laissé de commentaire.Micky S.
It was perfect. Thank youJeff L.
Le client n'a pas laissé de commentaire.Craig S.
Le client n'a pas laissé de commentaire.Melissa N.
Le client n'a pas laissé de commentaire.STEVE L.
Le client n'a pas laissé de commentaire.BRENDA W.
Le client n'a pas laissé de commentaire.Anthony A.
The person who helped me went above and beyond her duties. I was nervous about the whole experience, but communication was clear and helpful and was not stressful at all.Amy A.
Le client n'a pas laissé de commentaire.Dean H.
Le client n'a pas laissé de commentaire.Steven J.
Friendly staff and prompt to do their duties. Thanksefrain C.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.Benjamin G.
Le client n'a pas laissé de commentaire.Dean H.
WE have used Uhaul for decades. This place was excellent.Maureen G.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Seanelle H.
Was told that the mobile app was not working well upon pick up and that if it didn't when I dropped off to put the vehicle and trailer in a specific spot which was done on time. Had to leave a message that the app did not work and marked the time I dropped off. Two days later I was charged nearly 2x the contract price and over-drafted my checking account - without a phone call explaining the drastic difference of cost. Very poor form and business practices.Kirk C.
The location was fantastic, and very easy to do business with! The price was great, and the vehicle was the perfect size. However, I believe it needs service as the check engine light was on. The outside was covered in bugs. The wipers and fluid wouldn't get them off.Don H.
Le client n'a pas laissé de commentaire.Matthew B.
Nice people - no improvement needed.Terence M.
Le client n'a pas laissé de commentaire.Marc S.
Drop off was a bit confusing but Amber made it great.Patrick G.
Le client n'a pas laissé de commentaire.KANDY P.
Le client n'a pas laissé de commentaire.Roque J.
FIX THE ONLINE RETURN PROCESS! It is very buggy and I was unable to make the return using my phone. My wife had to try again the following day. It was a major pain in the butt.William J.
Le client n'a pas laissé de commentaire.marc S.
Le client n'a pas laissé de commentaire.Rob V.
I went through the online order check list for the trailer. I have never hauled anything before and so I did not know about the required electrical trailer connections. I ended up not being able to use the trailer and sent to 2 different uhauls to get the final truck and auto hauler that I didn't want. This store helped make the pick up better.Kent K.
Very friendly and accommodating. Fast and efficient.Keith F.
The staff was very professional, helpful and friendly.Jessie M.
Le client n'a pas laissé de commentaire.Janella L.
Le client n'a pas laissé de commentaire.ANTHONY B.
Amber was very friendly and helpful!Jim C.
Le client n'a pas laissé de commentaire.John G.
Le client n'a pas laissé de commentaire.BENJAMIN I.
The employee went out of her way( her shift had ended) to help us finish our mobile return. She was awesome and it was refreshing to experience such thoughtful customer service. We will use Uhaul again because of her. I just wish I knew her name to give her the proper credit!Charles W.
The registration through the website didn't generate a confirmation number but just a text message. Because if this I wasn't able to do the mobile pick up. Spent about 20 minutes waiting for customer service to answer then she wasn't able to help me reschedule because the connection to scheduling wasn't working. It meant that we started our move 90 minutes later than we had planned because we had to wait until the place opened at 9:30am. She was friendly and helped us. So I would give the central UHaul reservation and customer service a one star.Perry J.
Le client n'a pas laissé de commentaire.Richard E.
Le client n'a pas laissé de commentaire.Pamela M.
Really smooth. Amber was great.Justin A.
Although the truck wasn't scheduled to be picked up until 9:30 AM, employee/owner or whomever they were was supposed to be there at 9:00 AM and didn't show up until 9:20 AM.James D.
Le client n'a pas laissé de commentaire.Joseph W.
Le client n'a pas laissé de commentaire.Amy K.
Le client n'a pas laissé de commentaire.Benjamin K.
My phone was having trouble getting checked in. Took almost 2 hours with 3 uhaul assistants but got it done. Polite and stayed with me until complete.Jacquelyn S.
Le client n'a pas laissé de commentaire.steve R.
Le client n'a pas laissé de commentaire.Richard M.
Amber at Storage Express was great, after a very disappointing start because of the UHAUL reservations system. I'm not sure how in this day and age Uhaul can't keep a proper inventory at each of their locations. For the second time in a row, I rented at a location close to my starting point only to be moved to one farther away. This costs me additional time and money. If you can't give proper inventory levels at the location of the customers choice, I won't choose to give you my business in the future! Sincerely, Andy HollisterAndy H.
Le client n'a pas laissé de commentaire.Daryl J.
Le client n'a pas laissé de commentaire.Jamie W.
Le client n'a pas laissé de commentaire.William M.
The truck smelt sooo bad made me sick. I dont think the truck has been cleaned in quite some time. With the situation we are in I didn't feel comfortable. Returned it early. Love Storage Express. The manager is awesome.Jacquelyn S.
Le client n'a pas laissé de commentaire.Marvin T.
Person there was welcoming and helpful.Dennis E.