Customer Reviews for Storage King USA
(Concessionnaire U-Haul dans le voisinage)

43 évaluations

24314 The Old Rd   Newhall, CA 91321

(661) 600-9589

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h30 pm
  • Dim : 9h am à 1h pm

Services dans cet établissement :

Pour nous contacter

(661) 600-9589

24314 The Old Rd
Newhall, CA 91321

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h30 pm
  • Dim : 9h am à 1h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Our rental at a different location was not available at the time scheduled & we had a lot of trouble with trying their mobile pickup. This location everything was smooth & service was excellent!

MARSHALL B. 
Évaluation :
3

Don't bait and switch customers and leave them with no choice but to take a smaller truck when something else is reserved.

ESWIN D. 
Évaluation :
5

Great service and very proficient. Arrived before opening time with 30 minutes and the lady over there asked me if I would like any service or return car and she completed transaction. They are awesome thanks

Hany S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrick B. 
Évaluation :
5

Has nothing to do with location. Problem is the truck I reserved was not there. There was a problem and I had to make two trips instead of one to get it done. An I believe I paid more due to this inconvenience. I might not ever use again because this is not the first time I've had issues. VERY DISAPPOINTED!!!!

CHRISTOPHER M. 
Évaluation :
5

Great location. Truck was clean and well maintained. Able to leave my car there while I used the truck. Would rent from again.

Michael N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACI T. 
Évaluation :
5

Front desk was super friendly, helpful and informative.

BRYUNAH G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ADRIANPAUL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT W. 
Évaluation :
5

Returning the truck couldn't have been quicker or easier. It was a great experience. Unfortunately, Google maps' verbal directions were wrong, and we almost went further down the road, but saw the building sign in time.

GREGORY H. 
Évaluation :
5

Make sure windows are washed inside & out.

KENDRA B. 
Évaluation :
5

Very helpful to our changing circumstances. Much appreciated

PAUL D. 
Évaluation :
4

You guys were great. Helped out immensely in the middle of crisis, and I couldn't be more grateful for same day accommodation for a last minute change.

Conrad G. 
Évaluation :
4

Very good experience. Super easy pickup and drop-off. Only think I would recommend is that the vans/trucks be reversed in to the parking space prior to the customer picking them up so they can leave driving forward. The parking area is extremely cramped, and having to reverse with low visibility in a unfamiliar vehicle and avoid hitting other vehicles and lamp poles was stressful.

Aaron S. 
Évaluation :
5

A great experience. Truck was in great shape and clean.

Pamra T. 
Évaluation :
5

They were great. Granted we were just dropping off the truck - but it was easy and the guy was helpful and positive even though he looked busy and had a fully lobby of people. Great customer service!

THOMAS T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STUART M. 
Évaluation :
5

Great location very helpful and informative

JONATHAN S. 
Évaluation :
5

Everything went well except for the 108 degree heat!!

Amalia J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY S. 
Évaluation :
5

Not your fault but these vehicles without cruise control are a nightmare to operate, also the windshield was filthy & received the vehicle with only 1/4 tank of gas, what a hassle having to fill it up right away, that's just poor customer service & having to try to guess a return back to you with a 1/4 tank, I did return it with 1/4, it just took a lot of mental math on the road without cruise control, that in itself is dangerous.

EDWARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Robert (the manager) was friendly, very knowledgeable and helpful. The location was really well run and I would definitely recommend this location. Seamless experience!

LANCE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMIE M. 
Évaluation :
5

Very clean, plenty of parking if you're alone and have to leave your car like I did. I'd rent from this location again.

Ron R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique B. 
Évaluation :
5

The truck provided made a lot of noise when Accelerating. It wasn't a smooth ride experience. I would be concerned to take it on the freeway. Thanks

MARIA R. 
Évaluation :
5

Smooth, friendly, easy. I have no suggestions.

SEAN S. 
Évaluation :
5

Would be nice to have tank full when picked up.

Valerie S. 
Évaluation :
1

Your equipment was double booked. Someone who booked the van AFTER me was allowed to book an end time that wouldn't allow me to pick up the vehicle in time (his end time was 3 hours after my pickup time). I reserved a van at a different location only to find that the van wasn't allocated. It was blind luck that they were able to manually book me one in time for meeting up with a client. If I hadn't have booked an extra hour earlier than what I needed, I would have missed the client by an hour and messed up the job completely.

GRAHAM J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DORCAS S. 
Évaluation :
5

Great service

GEOVANNI C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZAID B. 
Évaluation :
5

Bad phone service in the area made check in difficult. Nice facility and great staff.

Mike M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corena M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Igor C. 
Évaluation :
5

Gas tank was lower than told.

TRACI T. 
Non les évaluations ont été soumises pour cet établissement.

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