Did not have an appliance dolly and I reserved a rental and pick up one 2 hrs away and had to pay an additional charge of $5 for a one way rentalRose R.
Customer Reviews for Storage King USA
(U-Haul Neighborhood Dealer)
Pour nous contacter
Winnabow, NC 28479
Services dans cet établissement :
- Mon: Closed
- Tue-Fri: 9:30 am–5:30 pm
- Samedi : de 9 h a.m. à 1 h p.m.
- Sun: Closed
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
An absolute great experience with the U-haul crew. I really appreciate..Thomas S.
26 ft truck that was provided was fine. I reserved 2 utility dollies, and 1 furniture dolly, but only 1 utility dolly was provided. They informed me less than 24 hrs of rental initiation that only 1 dolly was available so I had no time to get another. This extended my workload as only one tool was available. Also, the truck was very rough riding at 50 - 60 mph and engine at 2000 RPM. It bucked like a bronco!Kenneth I.
Nobody came out to check the vehicle. I dropped it off right at a half of tank just like I picked it up at and was charged for 8 gallons of gas. It is unbelievable what they did.Elizabeth H.
Retuned truck to location one day early, thought I'd get credit for early return??George M.
Vehicle was in terrible condition. Every part of the vehicle was dented, scratched, and broken. Furthermore, the engine barely ran. Sputtering and misfiring at any speed. This vehicle should be taken out of service.Darrell C.
Le client n'a pas laissé de commentaire.Phillip E.
Le client n'a pas laissé de commentaire.Milton K.
Truck was not clean, had mechanical issues. The online rental was not pleasant. It definitely needs update to be user friendly. Definitely unsatisfactory rentalJeffrey M.
Le client n'a pas laissé de commentaire.Mary M.
Easy to do business with.Jack F.
arrived after hours and did drop off via app and lock box. all good except there wasn't anything on the app to log in the blankets and moving dollies.David N.
The person I dealt with, I think her name was Lisa, was extremely nice and helpful.Lanny S.
Very helpful and friendly staff. Would highly recommend this location to anyone.James E.
Le client n'a pas laissé de commentaire.FranklinArnulfo S.
Customer service was fantastic at this location, the manager went above and beyond!Robert R.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Paul B.
Le client n'a pas laissé de commentaire.Cheryl H.
Superlatives are the only words that can be used to describe this rental experience for me. It was the best. The customer service I received from Property Manager Jeannette Bartlett is beyond measure. I would hire her for general manager of my business in a New York minute.DAVID S.
Le client n'a pas laissé de commentaire.Scott T.
Le client n'a pas laissé de commentaire.Robert J.
Super sketchy. There was not really any personnel on sight, just some lady walking around the storage facility that told us to park it in a dirt lot across the street and go through the steps on our phone. Would have preferred someone to check us in and let us know we were good to go. Felt like we were just dumping this big expensive truck on the side of a road and hope that nothing bad happens to it for which we would be liable.Eric M.